Rosemary Lodge

191 Walsall Road, Lichfield WS13 8AQ
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9.2 57 Reviews
  • Rosemary Lodge, Lichfield
Rosemary Lodge is located in scenic surroundings a short distance from the historic city of Lichfield, where top quality residential care is achieved since the property was lovingly converted into an accommodation ideal for retirement needs.

A homely interior and landscaped gardens make for a relaxing lifestyle, with carers supporting residents' personal freedoms and pursuit of independence, while being readily available throughout the day and night.

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Care Provided by Rosemary Lodge

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 32 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Abivue Ltd
  • Person in charge
  • Jane Evans (Registered Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Rosemary Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • The costs include all care, drinks and meals, laundry, housekeeping and all activities including trips out.

    Items charged separately include hairdressing, chiropody, escorting to appointments and personal newspapers although we have various newspapers delivered daily which are free for all residents to share.

    We also provide day care, please get in touch for more information.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at the rear of the property


Rosemary Lodge Reviews (57)

Total of 57, showing 1-20
9.2

Rosemary Lodge has a Review Score of 9.2 (9.247) out of 10, based on 5 reviews in the last 2 years. Over all time Rosemary Lodge has 57 reviews.

Overall Experience

  • 49
  • 7
  • 1
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Date Published

57
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Review from Alison S (Daughter of Resident) published on 23 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a brief respite stay at Rosemary Lodge 5 years ago and when the time came a few months ago for her to move permanently into care, this was where she wanted to live.
She is happy and relaxed - and just as important - so is her family. The care is excellent and there is a real family feel
straight away as you enter the building.
She has recently celebrated her 100th birthday and we had afternoon tea in the dining room to celebrate with some of her family. The food was excellent and the staff came in and sang to her and made her a cake. Everyone had a really memorable experience; a special occasion indeed.
Thank you all.
Your care of our mum is very much appreciated.

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Review from R W (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosemary Lodge is an exceptional place. The quality of the home, food, furnishings and cleanliness is exemplary. Every member of staff, without exception, demonstrates a level of care and compassion towards the residents that is quite amazing. As a relative, I am greeted by name each time I visit. Nothing
seems to be too much trouble for the staff for either residents or visitors. The premises are beautifully decorated and tastefully furnished. It is spotlessly clean. The grounds and gardens are equally well maintained, with manicured lawns, flower beds and a stunning patio area.
The Chef and his team produce top-quality meals, cakes, pastries etc for the residents, with a fresh and varied menu offered each day.
Activities, trips out and visiting entertainers are a regular feature for the residents and there seems always to be a relaxed and happy atmosphere. Rosemary Lodge is a quality care home, most definitely worthy of a 5* rating.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you very much for your lovely review, we greatly appreciate all feedback and it makes our day when we know that we're doing a good job!


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Review from Deb M (Friend of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care, service and food from all staff. Very welcoming, friendly and attentive.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you, Deb, for your review, I'll pass this on to all the staff, they always love to hear that you're happy with the care, service and food.


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Review from E J (Daughter-in-law of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rosemary Lodge continues to provide excellent care for its residents and their families.
The staff are always cheerful and happy to share a smile with everyone and have a chat to the residents as they go about their duties. They are always available to give advice or updates on my mother-in-law and
consistently make us feel that she is safe, loved and well cared for. She is very content there and is always included in any activity or discussion that is taking place. We feel very happy with our choice of care provider.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you very much for your lovely review. I'll pass this on to the care team who will be delighted to hear this.


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Review from Claire S (Daughter of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff from the office, carers, kitchen, cleaners to the gardener are always welcoming, friendly, caring and polite. They look after my mum and all the others with so much care, I don't worry about my mum. She has the best care given to her.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you for your lovely review. I'll pass this on to all of our teams who will be very happy to hear this.


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Review from Beryl E (Respite Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went in for one week to help me become myself. I needed peace to return to myself. I enjoyed the atmosphere, the friendly atmosphere, the staff are so helpful. Everyone is good and the bath was the highlight of my stay. I hope to become a resident - Aug/Sept if they will have me if a suitable room
is free.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you very much for your kind words Beryl, I will pass them on to the team. We look forward to welcoming you back soon.


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Review from Marjorie H (Daughter-in-law of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Rosemary Lodge team welcomed my mother in law and provided a dignified ending to her long life. Thank you.

Reply from Laurence Scully, Admin Assistant at Rosemary Lodge

Thank you very much for your kind words. I will pass this on to the care team.


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Review from G H (Son of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent home providing a very caring environment.

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Review from J S (Friend of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner's brother's wife was admitted because her husband was no longer able to care for her. She is not an easy person to look after in many ways but the staff at Rosemary Lodge have shown patience and kindness towards her and she is beginning to respond in a positive and happier way.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank- you for your review. I will pass on your review to our team who work hard to make the home as person centred as possible.


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Review from Jan L (Niece of Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always welcoming and friendly. I feel I know them after only a few visits. My aunt is extremely happy and settled here.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for the review. We love having your auntie here she is a real character.


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Review from D S (Son of Resident) published on 25 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were friendly and couldn't have been more helpful. The care provided is of high quality and is a credit to all involved. Thank you.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for your review, we enjoyed having your mother stay with us at Rosemary Lodge, and welcome her back anytime. I will pass on your feedback to the team who appreciate the time you have taken to review us.


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Review from Jane Y (Wife of Resident) published on 23 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been going to Rosemary Lodge for daycare these past few weeks. He really enjoys his day and comes home full of what he has been doing. When my daughter and I went to visit before he started we were very impressed with how lovely, bright and homely it was. The staff are very helpful and
caring.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you kindly for your review. I will pass on your feedback to the teams.


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Review from Maureen C (Friend of Resident) published on 26 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is caring, friendly and extremely well run as a business. The residents are clean, smartly dressed and content. The activities provided along with the friendship I think is exceptional. Rooms are small but everything is thought out. Good quality beds.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for your review. I will pass on the feedback to our team.


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Review from Pauline A (Friend of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone is friendly and helpful.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you kindly for your review. I will pass on your feedback to the team.


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Review from Barbara P (Friend of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend has settled well; the care is very good, and the staff are very pleasant both to the residents and visitors.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for your review. I will pass on your feedback to the team.


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Review from Stuart A (Friend of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well-run. Felt safe with Coronavirus precautions. My friend appreciates the friendly staff, who she's used to seeing over a long period. She is well cared for, and the care home is clean.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for your review. I will pass on your comments.


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Review from Matthew w (Son of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Rosemary Lodge in December 2021; since then, we have been extremely happy with her care. The staff are all very friendly and well trained, they treat mum with respect. The home itself is outstanding, very well laid out, well equipped and comfortable. Mum is in very safe hands, and we
feel at ease knowing that she is safe.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank- you for your review; I will pass on your feedback.


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Review from Stephen C (Son of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's the quality of the staff that makes it a pleasant place for my mother to stay. Many of them have been there since her arrival, so she knows them, and they understand her needs.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you kindly for your review. I will pass the feedback our to our team.


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Review from M H (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved into Rosemary Lodge in March of this year. To date, we have felt supported as a family, as this move was a big change in our lives. New friends on both the resident and staff side. Fantastic staff who are friendly, helpful and a credit to the home.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

We thank you for your review. I will pass on the feedback to all of the teams here at Rosemary Lodge.


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Review from Judith H (Daughter of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in well at Rosemary Lodge. She is well cared for and her individual needs are met, including referrals to outside agencies as required.
She says the food is very good and there are plenty of activities to keep her occupied during the day.
The staff have always been very helpful
when I have telephoned or visited.

Reply from Zoe Lane, Admin Assistant at Rosemary Lodge

Thank you for the feedback, we work hard to improve in all areas. I will pass the feedback on to the teams.


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Current Review Score: 9.2 (9.247)

Overview of Review Score

The Review Score of 9.2 (9.247) out of 10 for Rosemary Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.966 for Rosemary Lodge is calculated as follows: ( (57 Excellents x 5) + (2 Goods x 4) ) ÷ 59 Ratings = 4.966

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.281 Points relating to the number of positive Reviews for Rosemary Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4. 5 Positive Reviews ÷ 6.4 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Susan

Susan Angenent

Job Title: Founder and Managing Director

Joined: 1990

"In the late ’80s, while studying Social Care, I began questioning why shouldn’t living in a care home be a well-deserved enjoyable stage of life rather than a place that is limited to God’s waiting room. Shouldn’t it be a time to socialise, active and nurture the spirit in a comfortable lifestyle? Shouldn’t a Resident be cared for as if they were family? The answer to all, was ‘Yes!’ And so, Rosemary Lodge was born and based on these values.


Today more than 30 years later, Rosemary Lodge remains in the same experienced hands. Many elderly ladies and gentlemen have resided happily in our home. It continues to enjoy a hard-earned reputation and is well supported by the local community and medical professionals. Our ethos and our standards remain consistent. Just as we take care of our Residents 24 hours a day, Rosemary Lodge does not stop in its efforts to evolve, improve and maintain its position as a leading luxurious care home."


Jane

Jane Evans

Job Title: Registered Care Manager

Joined: 2004

"I found my dream job in 2004 – by sheer chance! I was helping out at Rosemary Lodge as a “Girl Friday” and I immediately knew where I wanted to grow. I started at the bottom and worked my way up – through hard work, gaining hands-on experience, and studying to become a Registered Care Manager.


My years at the Lodge have been wonderful – there is something special in the aura of the home, and the energy and attitude of our team. Our Residents and their families feel it as much as I do. For me, it’s my second home and I am grateful to be the Mom of our happy family here."


Lynn

Lynn Best

Job Title: Deputy Care Manager

Joined: 2022

"One thing is certain at Rosemary Lodge –no two days are ever the same. It’s a great choice if you don’t want boring days.


A second thing is it is a friendly family home. This applies to Carers too. We work together to make a difference in the lives of those we care for.


There is little more rewarding than empowering our Residents to enjoy life.


My idea of a good day is finishing work, knowing I have put smiles on faces."


Rebecca

Rebecca Davies

Job Title: Business Administration Manager

Joined: 2022

"I wasn’t sure what to expect when I joined Rosemary Lodge, but my goodness I was pleasantly surprised having only worked in a corporate environment, I was looking for a role that would be challenging but in a different way.


The Lodge certainly does that, there is a special feeling as soon as you walk through the doors such a family atmosphere and a happy, homely feeling. The aura around the home is peaceful and the warmth you receive from the residents just makes my job worthwhile."


Frequently Asked Questions about Rosemary Lodge

What types of Care is Rosemary Lodge registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rosemary Lodge provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Rosemary Lodge have?

There are 26 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Rosemary Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rosemary Lodge to the centre of Lichfield?

0.9 mile(s) as the crow flies, distance by road may be significantly further.