Samuel Hobson House

20 Knutton Road, Wolstanton, Newcastle-under-Lyme ST5 0HU
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8.2 11 Reviews
  • Samuel Hobson House, Newcastle-under-Lyme
Samuel Hobson House

Their Mission
Samuel Hobson House is passionate about enriching lives and keeping older people connected to what matters to them in life. They aim to really understand each person through building deep relationships with them and their family. This relationship allows the ream to care for all residents' needs – social, emotional and physical – so that they can continue to learn, live, love and enjoy every day.

Dedicated to Care
The care team at Samuel Hobson House are competent and confident in what they do. They are caring, compassionate, empathetic, sympathetic and committed to their role.

•        Situated in the village of Wolstanton, Newcastle-under-Lyme in the county of Staffordshire.

•        The Home is a purpose-built building and is set in peaceful surroundings providing pleasant areas to sit and walk.

•        Samuel Hobson House comprises of 39 beds, all rooms are single occupancy with en-suite facilities suite. All rooms have wheelchair access

•        They offer many features including well-maintained gardens and grounds

•        They have good transport links with a bus stop 5 minutes' walk from the home

•        Nursing care is not provided at Samuel Hobson House

•        On each corridor there are bath/shower facilities especially adapted for safe usage so residents maintain their independence

•        Bedding, towels and the personal clothing of residents, who wish, are washed, dried, aired and ironed in the Home’s own large laundry, by trained domestic staff. A dry cleaning service is also available and organised by the office staff.

•        Samuel Hobson House offers a wide range of recreational facilities. Social and other activities are an important aspect of the care at the Home, Residents are encouraged to remain active for as long as they are able. A full programme of activities is organised by the staff within the home.

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Care Provided by Samuel Hobson House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment

Good to Know

  • Owner
  • Samuel Hobson House Ltd
  • Person in charge
  • Sonia Windsor (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Samuel Hobson House

  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £700 – £900
  • (these prices are only a guideline, please contact Samuel Hobson House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Samuel Hobson House Reviews (11)

8.2

Samuel Hobson House has a Review Score of 8.2 (8.214) out of 10, based on 2 reviews in the last 2 years. Over all time Samuel Hobson House has 11 reviews.

Overall Experience

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Date Published

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Review from Matt R (Son of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum used Samuel Hobson House for respite care initially after a fall. The team were really good with taking her at short notice, making sure her discharge care needs were met. They also accepted her on an evening with minimal staffing, and called us to let us know she had arrived and was getting settled
in.
Not long after, Mum needed full time care and reluctantly decided to become a permanent resident. The team were great and made every effort to get her out of her room to socialise - Mum was coming to terms with the situation and this all occurred quite soon after my father passed.
She's now been there for 18 months and gets involved in all the activities and trips that are arranged. With staff support she's started eating better and put on weight and her mood has increased. She's even made some very good friendships with residents and staff members.
As her only child, I am confident that my mum is safe and looked after and the staff always have her best interests at heart.

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Review from Lynn B (Daughter of Resident) published on 28 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum initially went into respite, as I was her sole carer for over two years. Due to my own health problems and the fact that I could not provide the care Mum needs at home, due to her dementia and mobility, I realised that Mum needed residential care.
It was a hard decision to make, but every time
I visit or take Mum out for lunch, she is a different Mum. Mum is calm and chatty.
Mum is always dressed well and has her hair and nails done. She has her own furniture in her room.
And last but not least, all the staff are so caring and easy to talk to if I have a question. Mum has spent some time in the garden with staff, which she loves.
Also very impressed that they track Mum's food intake even if I take her out to lunch.
Mum has also made friends with other residents, which is good for Mum's well-being as she loves to chat.

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Review from Marilyn A (Daughter of Resident) published on 28 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care since becoming a resident in November 2021. The staff and management team are all very friendly, caring and patient. There is a lovely, homely atmosphere at the home, and my mother has settled well. It means such a lot to know she is having the very best care.

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Review from Christine S (Daughter of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since November 2021. She has dementia and recovered from a fall resulting in a fractured leg and humerous. All care has been to an excellent standard, and she has settled well. Staff and management are friendly, helpful and professional. They all display a very caring approach
towards our mother. Her room is always clean, tidy and homely. Nothing is too much trouble, and recent care for her whilst she contracted Covid-19 infection has been very good.

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Review from P D (Son of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care provided is excellent. My parents have been kept together on the same floor, which is a great bonus bearing in mind their differing needs. My dad loves to be busy, and the staff encourage him to be involved in all aspects of the gardening, which he loves. Staff and management are all very friendly.

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Review from Alan C (Son of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been in the care home for 5-years. It was the hardest decision I have ever had to make. But from day one, my mum has been extremely happy with all aspects of the home. The management and staff have been like an extended family, in fact, Mum probably beams more when on of the staff walk
in the room than when I do. The ongoing communications is excellent, both day and night. The entertainment and workshops are well received by all the residents.

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Review from Patricia C (Daughter-in-law of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having used a different home for my father-in-law, which had a large lounge, I find Samuel Hobson more homely. With 13 residents to a floor, you get to know everyone, including visitors, and it's like one big happy family. Prior to Covid, I have visited on many occasions and seen resident taking part
in crafts, singing, keep-fit and quizzes to name a few. All the staff are very friendly, caring and keep us well informed. I would thoroughly recommend Samuel Honson to anyone.

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Review from Jeannette B (Daughter-in-law of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff.
Mum is well looked after.
Communication with management very good.

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Review from B D (Son of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Originally, my mother was going to Hobson House as respite, but was diagnosed with dementia and has been in Hobson House for approximately 4-years. She has been loved and cared for by everyone; she's 98-years-old and still going strong.

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Review from M B (Wife of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family is extremely grateful to the kind and caring staff who are caring for my husband.

Reply from Vicky Smith, Principal Care Manager at Samuel Hobson House

Thank you for a lovely review of Samuel Hobson House.


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Review from Pamela K (Daughter of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found management and staff very pleasant and there to help with any questions I ask. The cleanliness is great all the way through. I know that my mum is safe and cared for 24-hours a day.

Reply from Vicky Smith, Principal Care Manager at Samuel Hobson House

Thank you for such a lovely review of Samuel Hobson House.


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Current Review Score: 8.2 (8.214)

Overview of Review Score

The Review Score of 8.2 (8.214) out of 10 for Samuel Hobson House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Samuel Hobson House is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) + (1 Poors x 2) ) ÷ 24 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Samuel Hobson House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Victoria

Victoria Smith

Job Title: Nominated Individual

Joined: 2014

I have worked within the care sector for over 15 years in a variety of care settings. I have worked at Samuel Hobson House since 2014 and was previously the Registered Manager, I am now the Principal Care Manager and Nominated Individual and have been in this role since 2018.
I hold the following qualifications;
Level 5 Diploma in leadership for health and social care
Level 5 in Management and Leadership
Level 3 Assessors Award.


Sonia

Sonia Windsor

Job Title: Registered Manager

Joined: 2013

I am the Registered Manager at Samuel Hobson House and have been in this role since 2018. I started working at Samuel Hobson House in 2013 as the Deputy Manager. I have over 20 years experience working in the care sector.
I have completed Level 5 Diploma in Leadership Management in health and social care.

As the Registered Manager I am in charge of the day-to-day running of the Home and I am responsible for the welfare of the residents.


Andra

Andra Minton

Job Title: Senior Team Leader

Joined: 2015

I have worked at Samuel Hobson House since 2015 and have over 20 years experience working in Dementia Care. I have completed Level 3 in Leadership and Management.


Frequently Asked Questions about Samuel Hobson House

What types of Care is Samuel Hobson House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Samuel Hobson House have?

There are 39 Single Rooms.

What are the Facilities & Services at Samuel Hobson House?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Samuel Hobson House to the centre of Newcastle-under-Lyme?

1.3 mile(s) as the crow flies, distance by road may be significantly further.