Fees subject to assessed needs.
Standon House has a Review Score of 9.9 (9.852) out of 10, based on 11 reviews in the last 2 years. Over all time Standon House has 13 reviews.
Review from Claire B (Daughter of Resident) published on 10 March 2025
Submitted via Website •
Report
Reply from Ryan Jefferies, General Manager at Standon House
Thank you for your kind words. I'm glad your dad has settled so quickly and you have peace of mind that he is well looked after and enjoying the activities! I will make sure I pass your comments on to all the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Geoff E (Son of Resident) published on 8 November 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, General Manager at Standon House
Thank you for taking the time to submit a review. We're glad your dad has settled in so well and is enjoying himself, and happy that you and all your family have had such positive experiences. I will be sure to pass your kind words on to the whole team and we look forward to seeing you again soon!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marie L (Daughter of Resident) published on 4 October 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, Manager at Standon House
Thank you for taking the time to provide a review, Marie. I'm glad your dad has settled so well into Standon House and that the staff are helpful and welcoming and have helped make the transition as stress-free as possible. I will be sure to pass your comments on to the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan H (Daughter of Resident) published on 27 September 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, General Manager at Standon House
Thank you so much for taking the time to leave a review. I'm glad you all enjoyed the afternoon tea, and we are able to provide the ongoing support to your mum. I will be sure to pass your thanks on to all of the hardworking staff here at Standon House!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gayle C (Daughter of Resident) published on 2 September 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, General Manager at Standon House
Thank you very much for your kind words. The staff always work hard to help people settle and enjoy their time with us. I will be sure to pass your kind words on to them and look forward to seeing you at our next music quiz!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jessica L (Daughter of Resident) published on 1 August 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, General Manager at Standon House
Thank you for your kind words, it is greatly appreciated, and I am glad we have helped provide that bit of peace of mind. I will be sure to pass on your comments to the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert M (Son of Resident) published on 20 June 2024
Submitted via Website •
Report
Reply from Ryan Jefferies, Manager at Standon House
Thank you for your kind words, we are glad to hear how well your mum has settled and that the staff have made her so comfortable. I will be sure to pass your comments on to all of the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert K (Son of Resident) published on 16 October 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mick M (Son of Resident) published on 9 October 2023
Submitted via Website •
Report
Reply from Ryan Jefferies, Manager at Standon House
Hi and thanks for taking the time to leave a review. Really pleased that your mum considers Standon her home and we consider her part of our family! We know dignity and respect is so important to people and glad that you have experienced that for you and your mum, and some good humour too. I will share your feedback with all our team, as I know it will mean a lot to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter of Resident) published on 6 October 2023
Submitted via Website •
Report
Reply from Ryan Jefferies, Manager at Standon House
Thanks for taking the time to leave a review. It is important to us that you continue to be a big part in your dad's life and the team make sure you feel welcome whenever you visit and provide friendly and effective support to your dad. I will share you feedback with everyone here as I know it really does mean a lot to us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debra D (Daughter of Resident) published on 6 October 2023
Submitted via Website •
Report
Reply from Ryan Jefferies, Manager at Standon House
Thank you for taking the time to leave a review. It's great that you've had such a positive experience and I am glad you feel relief now that your parents are here. We're proud to be a family home and pleased that the team do such a good job at caring for you and your family. We will share your feedback with all of our staff, it will mean a lot to them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Geoff T (Husband of Resident) published on 18 November 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan M (Son of Resident) published on 28 August 2015
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.852) out of 10 for Standon House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.852 for Standon House is calculated as follows: ( (111 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.852
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Standon House is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet