The Chimes Residential Home

6 St Christopher Avenue, Penkhull, Stoke-on-Trent ST4 5NA

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3 Reviews

The Chimes Residential Home, Stoke-on-Trent

Care Provided by The Chimes Residential Home

Primary Care Categories
Dementia
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 44 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alzheimer's

Other Care Provided
Own GP if required

Good to Know

Owner
Sonic Gold Ltd

Person in charge
Julie Davey (Manager)

Local Authority / Social Services
Stoke on Trent City Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (44)
- Couples/Companion Rooms (0)

Care Home Design/Build
- Last Refurbishment: 2013

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Television point in own room
Wheelchair Access

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Review from Stephanie T (Daughter of Resident) published on 13 February 2019
Submitted via Website • Report

Overall Experience

Absolutely amazing caring staff!! The manager is a natural made my dad feel loved and at home. Couldn't ask for better staff or interaction... He went in a stubborn male who has slowly allowed these angels to care for him and they have the utmost respect and give him the dignity he deserves by allowing

him time to adjust it is an amazing place for him to strive. They are always aware of people's health ensuring the best care possible is provided Immediately! angels is all I can say AMAZING!!! X

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 20 November 2017
Submitted via Website • Report

Overall Experience

The Care Home in question has a fantastic family feel where staff and residents all seem to be extremely happy and very well looked after.

Upon entry to the care home the smiling staff member always offered me a warm beverage - something which I was always grateful for after coming from the cold

and wet outside. When entering the dining room the smell of freshly baked cakes bought a warm smile to my mouth.

My Mum has lived at this care home for the past 3 years and we have seen such a strong and positive transition since the new ownership and management style. Above all the care of the residents is at the foremost for the manager and this cascades down to the staff - all the way to the cleaners.

Thank you to the team.

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Treated with Dignity

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Review from Janice D (Daughter of Resident) published on 2 May 2017
Submitted via Website • Report

Overall Experience

My dad was in The Chimes Residential Home since July 2016 but sadly passed away in the Chimes in March 2017. My dad previously was in a care home which turned him into a broken man after the appalling care he received. Due to my dad having dementia he was unable to truthfully tell us what was going

on, and we decided to move him in The Chimes. After being in the Chimes my dad returned to his cheeky self, and his smile came back as he was cared for so lovingly. It doesn't matter that this care home doesn't have fancy curtains and carpets it's all down to the care which is given which was excellent from start to finish. The management were very approachable if we had any concerns or issues, and the staff were a credit to the care home. I would especially like to mention the activity co - coordinator who builds a friendship with all the residents. The only negative point is there is never enough staff, but this is like every care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

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Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2021

Overall
Requires improvement

Caring
Good
Effective
Good
Responsive
Good
Safe
Requires improvement
Well-led
Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Chimes Residential Home

What types of Care is The Chimes Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Chimes Residential Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Chimes Residential Home have?

There are 44 Single Rooms.

What are the Facilities & Services at The Chimes Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Chimes Residential Home to the centre of Stoke-on-Trent?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

The Chimes Residential Home

Care Provided by The Chimes Residential Home

Good to Know

Facilities

The Chimes Residential Home Reviews (3)