Davlyn House

41 Bull Lane, Brindley Ford, Stoke-on-Trent ST8 7QL
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9.9 18 Reviews
  • Davlyn House, Stoke-on-Trent
'Exceptional Care for Exceptional people'.

Davlyn House Care is an outstanding home (December 2020). Starting with simply 6 bedrooms in 1985 it has now become a 29 bedroom care home, with views overlooking beautiful fields of Brindley Ford.

Most rooms at Davlyn House have an ensuite and access to high facilities.

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Care Provided by Davlyn House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 29 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Davlyn House Care Ltd
  • Person in charge
  • Lesley Flatley (Care Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (29)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006
    • Number of floors: 2

Funding & Fees Guide for Davlyn House

  • Davlyn House Care is all inclusive, there are no hidden fees.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Davlyn House Care believes the well being of residents is paramount and therefore has an open door policy for family and friends on visiting.


  • Parking

  • Parking is available onsite.


Davlyn House Reviews (18)

9.9

Davlyn House has a Review Score of 9.9 (9.880) out of 10, based on 12 reviews in the last 2 years. Over all time Davlyn House has 18 reviews.

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Review from M C (Son of Resident) published on 23 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Davlyn House has been a wonderful help with their friendly staff and excellent care. It is well organised and very clean, they also go above and beyond to meet your needs/requirements. There are plenty of activities which are well-structured and catered to everyone. Couldn't recommend enough.

Reply from Lesley Flatley, Manager at Davlyn House

Thank you for your lovely comments, it is a real pleasure to care for our residents.


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Review from Jo G (Daughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Davlyn House a few months ago and he loves it. He says he is treated like the king. Nothing is too much trouble for the staff who are caring for him. It's a lovely friendly and caring home.

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Review from David F (Son of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being cared for wonderfully in Davlyn House. She is safe and content with her lot. Having had a couple of falls, the staff notified us immediately and it is such a relief knowing that there was someone on hand immediately, a stark contrast to the situation when she fell in her own home. I am
fully aware that Mum can be difficult but the staff are unfailingly cheerful and encouraging. I hope that she can be persuaded to mix more but she is conscious of her lack of mobility and failing eyesight. A special word for the care manager who has done everything to make sure Mum is content and is always positive about her future and ongoing care.

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Review from Martin C (Son of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum made Davlyn House her home recently and is settling in well. All the staff are very attentive and caring. Mum loves the music-related singing and dancing activities, earning herself the title of dancing queen. Thanks to all at Davlyn House.

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Review from G L (Respite Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed in Davlyn House for respite from December 2022. It was chosen for being small and very cosy. The manager is extremely caring and compassionate. As Mum's dementia became worse, she adapted the bedroom and her care plan to suit Mum's growing needs. The carers worked very hard to give her daily
personal care and were always on hand to help out with any problems.

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Review from Paul J (Son-in-law of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law initially stayed at the home for respite care but once a place became available she was more than happy to become a full-time resident. In all this time she has been well looked after and the staff spend time encouraging her to become involved in all the home activities which I understand
are numerous. All her needs are well catered for and the home always keeps me informed of any issues which occur during the time I am not able to visit. I can highly recommend Davlyn House and the staff.

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you for your kind comments, it's a pleasure to care for our residents and we are very glad that she enjoys the activities.


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Review from Louise G (Daughter of Resident) published on 9 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Davlyn House consistently show patience, compassion and respect, and I feel extremely confident and reassured that my mother's needs are being met. My mother moved into the home earlier this year, and the staff could not have done more to help her settle. They've made a genuine effort to
find out about her life and what she likes/dislikes, and they always keep the family updated (including photos and videos). The running of the home, by the manager and office staff (including the head office) is also very efficient and professional - they are clearly very experienced and dedicated in their roles.
Davlyn House offers organised activities/events for the residents to experience too if they wish to participate, e.g. singing, exercise, music entertainment, crafts, and panto, to name a few. This clean, warm and welcoming home also has a pleasant outdoor area, offers excellent food and some of the bedrooms have a lovely view of the fields/horses. I would highly recommend Davlyn House.

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Review from D B (Son of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Though been busy, the staff find time to attend to my mother's needs. They are pleasant and caring. They adapt well and adjust to the many different characters they have to deal with, they all stay jovial and patient.

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Review from Teresa A (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended Christmas party on Saturday 9th December. Staff worked extremely hard ensuring that both myself and mum were well looked after.
Food was excellent. With a good range of sandwiches, side dishes, quiches, salad and deserts, it could not be faulted and a credit to staff who had obviously worked
extremely hard in producing such a delicious buffet.
A present from Santa for all residents and a selection box for all children, was a lovely touch. A big thank you to all staff and management for all you hard work.

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you very much for taking the time out to share your positive experience at Davlyn House.


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Review from Carol L (Sister of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister became a resident at Davlyn House around September this year after hearing and reading of the home’s good reputation. Even after just a few visits to my sister I was not disappointed.
The staff have been second to none in helping my sister, who suffers from Alzheimer’s disease, to settle
in. The organised activities, the one to one care and attention, the regular close communication with family has collectively been reassuring.
I have also received photographs and videos that have shown my sister happy and smiling in spite of the effects of this cruel disease. She has made me smile for the first time in ages.
The manager is very personable and obviously holds the residents well being as a priority.
I cannot thank everyone there enough.

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you for your lovely kind words, and taking the time to share your postivie experience at Davlyn House. Your kind words really inspire us to continue providing the best care possible.


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Review from Claire P (Daughter of Resident) published on 18 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is quite simply an outstanding care home. The staff are amazing, they go beyond their job and care for Mum with affection. She couldn't be in a better place and we are grateful every day that we found Davlyn.

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you very much for your kind words, it is a pleasure caring for our residents


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Review from Eric H (Husband of Resident) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent respite care at Davlyn House and also attended some daycare sessions.
The care and love that she received was amazing. The staff were so attentive and supportive.
I can’t recommend them highly enough. Thank you all.

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Review from V M (Daughter of Resident) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We could not be happier with the care our mum is receiving. The staff consistently show kindness, compassion and respect. We feel our mum is loved and cared for by everyone involved helping us to feel confident her needs are being met. Despite the challenges of Covid restrictions, Davlyn has retained
its warm and welcoming approach and we are deeply grateful to all of the staff for all they do.

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Review from Patricia M (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my mum has been absolutely excellent, she has a lovely room, very well catered for providing lovely food and always served so well. The staff are always very pleasant and friendly and make you feel welcome when visiting and always help to make the residents feel even more special on their
birthdays and Christmas. The activities the staff organise are amazing, the “world tour” they did earlier in the year including the different foods and costumes and music was great, I wanted to join them myself! Our family are really happy Mum is in Davlyn House, we know she is happy and very well looked after. Well done Davlyn working and looking after all the residents through Covid-19, they have done a fantastic job and we all look forward to visiting without restrictions and enjoying the family atmosphere you feel when you go. Great work Davlyn and a big thank you to the manager and all the staff from all our family.

Reply from Lesley Flatley's, Manager at Davlyn House

That is very kind of you to say; we love caring for your mum, it's lovely to share our activities with relatives and friends.


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Review from Gillian C (Regular Volunteer) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Davlyn is a joy! You can feel the warmth and love between everyone who lives or works there and nothing is too much trouble. Management goes the extra mile in their support for not only the residents but also their relatives too.
My connection with Davlyn has been for many years as I often
visit as part of a local Church group. I have recommended it to many friends when doing that difficult search of finding a care home for a much-loved relative and in November 2019 was so thankful to find a place for someone I love dearly.
(P. S. I've been fortunate enough to be invited for food at Davlyn... it's amazing and their buffets are legendary)!

Reply from Lesley Flatley's, Manager at Davlyn House

Thank you for the kind words; we look forward to sharing lots of lovely food with you in the future.


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Review from Ken G (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in this home now for over 10 years and I cannot speak highly enough of the care she has been given whilst she has been there. The facilities have recently been updated, but what matters most is the staff, who genuinely love my mother, and treat her with great dignity and respect.
No matter when we visit, no matter who comes to speak to us about my mother, the standard of staff is very high. I give thanks for the fact that we found Davlyn House, they have been superb and made the later years of my Mum's life as comfortable and as happy as possible. I would recommend their quality of care to anyone who is in the position of finding a home for an elderly relative in need.

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Review from Paul H (Son of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has improved dramatically since moving to Davlyn House earlier this year. She has put on weight because she enjoys the food so much and is so much happier in this environment as it is just like living in her own home. She is treated with dignity and respect by all the staff and she is cared for
almost like one of the family! I particularly like that she is given choices on what to do in many respects as she still needs to be actively using her brain. Her muscle tone has also improved as the staff make the time to encourage her to walk using her frame rather than take the easy option of using a wheelchair to get her around the home more quickly.
I am delighted with the progress of my mum at Davlyn House and it is all clearly down the attitude and professionalism of the manager and her brilliant staff, especially as they have had to manage a considerable period of time of buildings improvements which have not yet been reflected in the description of Davlyn House and its facilities.

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Review from Karen A (Daughter of Resident) published on 28 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into this care home in January 2018 having been in another care home for 18mths. I wish I could have got her into here sooner (the home having been under renovation) she has come on so well since moving here. She has gained weight, has had her Diabetes medication reduced and is NOT doubly
incontinent as the previous home stated. She can now get up from a chair on her own and walks quite well with a frame. The staff at Davlyn House are so very caring and there is not a high turnover of staff, most have been there for years. It is a smaller care home and I believe this to be important as the staff know the residents well with all their little quirks!
They take time to get to know each resident individually and know their likes and dislikes.
The manager, always keeps me informed of Mums progress and takes time to talk to me when I visit. She is a very hands-on manager, and really approachable, nothing is too much trouble.

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Current Review Score: 9.9 (9.880)

Overview of Review Score

The Review Score of 9.9 (9.880) out of 10 for Davlyn House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Davlyn House is calculated as follows: ( (125 Excellents x 5) + (17 Goods x 4) ) ÷ 142 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Davlyn House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2018

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (2)

Lesley

Lesley Flatley

Job Title: Manager

Lesley has been managing Davlyn House for more than 30 years. She is the heart and soul of the home, ensuring that every resident is provided with first-class service and the entire staff team have everything they need.


Lesley is a trustee for the National Dignity Council and a Dementia Friends Champion. She is also the Registered Managers' Chairperson and has been recognised as an outstanding individual carer in the Staffordshire Dignity Awards.


Lesley is very involved in the local community organisations including the Brindley Ford Residents association committee. Would you believe she has spare time to also be part of the Brindley Ford Village choir?


Fun Fact: Lesley will only drink tea out of a white mug and drinks from a glass, never a can!


Kerry

Kerry Leadbeater

Job Title: Deputy Manager

Kerry has been at Davlyn House for 16 years, in that time she has achieved a Level 5 in Leadership and Management. Kerry is also a Dignity champion and Dementia friends champion. She has completed her AET (Award in Education Training) and is a key member of our senior leadership team.


Kerry has been invaluable in helping to make the business operation more efficient and introducing care changes into Davlyn House.


Her skills at Davlyn House go way beyond the operation of the home, she can often be seen in the kitchen making her famous Cheesecake (a favourite of staff and residents!).


Fun Fact: Kerry hates baked beans!


Frequently Asked Questions about Davlyn House

What types of Care is Davlyn House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Davlyn House provide?

Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Davlyn House have?

There are 29 Single Rooms.

What are the Facilities & Services at Davlyn House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Davlyn House to the centre of Stoke-on-Trent?

4.6 mile(s) as the crow flies, distance by road may be significantly further.