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An assessment of the client's care needs will be completed. The care fees will reflect the identified care needs and input required from the staff team.
Fees include 24 hours care, supporting clients to remain as independent has their indivdual needs allow, support with medication, laundry facilities (excluding dry-cleaning) choice of menu, catering for special diets, activities and support with maintaining/forging relationship within the home and the community, support to gain any required medical interventions, travel and support to appointments.
Visiting hairdresser on site (not included in the fees)
Visitors welcome at any time, no restrictions
Dresden House has its own car park to the rear on the building.
Dresden House Ltd has a Review Score of 8.2 (8.200) out of 10, based on 1 reviews in the last 2 years. Over all time Dresden House Ltd has 1 review.
Review from M H (Wife of Resident) published on 25 January 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Angela Gordon-Foley, Director at Dresden House Ltd
Thank you so much for your kind words, which are greatly appreciated. It was a joy having your husband join our Dresden House family - all the staff at Dresden House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.2 (8.200) out of 10 for Dresden House Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Dresden House Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.2 Points relating to the number of positive Reviews for Dresden House Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 1 Positive Reviews ÷ 5 = 0.2
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Nov 2018
Caring
Effective
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Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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