Relatives welcome to visit Attleborough Grange at any time. WCS Care also provide a relatives' gateway, giving online access to loved one's care notes (with relevant consents in place) so relatives can stay in touch every day from anywhere.
Parking is available at the front and rear of Attleborough Grange.
Attleborough Grange has a Review Score of 9.9 (9.930) out of 10, based on 17 reviews in the last 2 years. Over all time Attleborough Grange has 28 reviews.
Review from Libby B (Daughter of Resident) published on 16 July 2024
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Reply from Alicia Rollason, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review - it means a lot and it's lovely to receive a positive affirmation of what we do. I'll share your comments with the team. Best wishes.
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Review from Darren P (Son of Resident) published on 8 April 2024
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Reply from Alicia Rollason, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review and for your lovely feedback - it means a lot. I'll share your comments with the rest of the team. Best wishes.
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Review from P R (Son of Resident) published on 25 January 2024
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Reply from Alicia Rollason, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review, we really appreciate your feedback. Best wishes.
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Review from Keith A (Son of Resident) published on 30 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review - it means a lot. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.
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Review from Richard G (Son of Resident) published on 16 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you very much for leaving us a review and for your kind words. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.
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Review from N N (Daughter of Resident) published on 15 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review. We really appreciate your kind comments and it's our pleasure caring for your mum. Best wishes.
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Review from Linda H (Wife of Resident) published on 9 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave us such a warm review - it really means a lot to us when we get a positive affirmation of what we do. Best wishes.
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Review from Linda B (Daughter of Resident) published on 2 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for leaving a review for us. We really appreciate your feedback and it's great to hear that the relatives' gateway helps you all to stay connected. Best wishes.
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Review from T P (Daughter of Resident) published on 2 August 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave a review for us. It's our pleasure to care for your mum. Please be assured that our Memory Maker minibus does regular outings for residents who can choose the destinations and trips they'd like to go on, and we are fully staffed with no agency use in the home.
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Review from David D (Son of Resident) published on 26 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you so much for leaving us a review and your kind words. I'll share your comments with the team, who I'm sure will appreciate hearing your feedback. Best wishes.
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Review from Tony H (Son of Resident) published on 26 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you so much for leaving us a review and for your lovely feedback - we're so pleased you feel your mum's settled in well. I'll share your comments with the team. Best wishes.
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Review from Kev B (Son of Resident) published on 25 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review. We're so pleased and appreciative to hear this feedback. I've shared your comments with the rest of the team. Best wishes.
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Review from L M (Daughter of Resident) published on 25 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for leaving us such a warm review. We really appreciate it and it's our pleasure taking care of your mum. Best wishes.
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Review from V T (Daughter of Resident) published on 24 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave us a review and for your wonderful feedback. It really means a lot to us when we get a positive affirmation of what we do. I'll share this with the rest of the team. Best wishes.
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Review from Dawn R (Daughter of Resident) published on 24 July 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you so much for leaving us a review. We really appreciate your feedback - I'll share your comments with the rest of the team. Best wishes.
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Review from Diane D (Daughter of Resident) published on 16 May 2023
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Reply from Mel Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave a review for us, we really do appreciate it. It was our pleasure to care for your mum.
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Review from D B (Niece of Resident) published on 23 March 2023
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Reply from Melissa Davies, Home Manager at Attleborough Grange
Thank you so much for leaving us a review and for your lovely feedback, we really appreciate it and it's our pleasure taking care of your aunty. I'll share your comments with the rest of the team. Best wishes.
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Review from Debbie S (Daughter of Resident) published on 3 November 2021
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Reply from Melissa Davies, Home Manager at Attleborough Grange
Thank you for leaving such a warm review for us. We really do appreciate the feedback and I've shared your comments with the rest of the team. Best wishes.
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Review from Pamela S (Daughter of Resident) published on 21 September 2021
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Reply from Melissa Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave a review for us. We're pleased that we have been able to play a part in getting mum back home after her stay in hospital.
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Review from Michaela S (Daughter of Resident) published on 10 September 2021
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Reply from Melissa Davies, Home Manager at Attleborough Grange
Thank you for taking the time to leave a review for us. I'll pass your kind words onto the staff who I know will appreciate hearing your feedback.
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The Review Score of 9.9 (9.930) out of 10 for Attleborough Grange is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.930 for Attleborough Grange is calculated as follows: ( (186 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 199 Ratings = 4.93
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Attleborough Grange is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Apr 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedrooms.
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Job Title: Home Manager
Joined: 2004
I'm the Home Manager at Attleborough Grange and have been with WCS Care since 2004. I started working in care at the age of 18 and have worked at three of our homes ever since.
Family is incredibly important to me and I am driven to help people live their best life, creating heart-warming memories that last a lifetime.