Bracebridge Court

Friary Road, Atherstone CV9 3AL
Submit a Review
9.5 135 Reviews
  • Bracebridge Court, Atherstone
Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care.

The home is registered for adults and is part of care provider Runwood Homes' expanding range, which is highly-regarded in the sector for the difference made to the lives of older and vulnerable people.

A positive environment is organised to support personal freedoms and interests, achieving professional care and prioritising good emotional well-being.

Bracebridge Court is a 66 bed home situated in Atherstone, North Warwickshire. Bracebridge has recently undergone a large extension and modernisation and this spacious home provides expert care and great facilities for older people, including those living with dementia.

It strives to create a homely environment at Bracebridge Court and carers listen carefully to what residents would like to do to make the day enjoyable.

All of the bedrooms are beautifully furnished, with en-suite bathroom facilities and staff prioritise the preservation of the personal freedoms and interests of residents.

There is a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.

Staff take great pride in activities and the activity programme ensures that residents remain stimulated and engaged.

Activity coordinators take into account residents' hobbies, needs and interests, to ensure that the programme includes and entertains all residents of Bracebridge Court.

Show Bracebridge Court on the Map

Care Provided by Bracebridge Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Ford (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Bracebridge Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Bracebridge Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Bracebridge Court Reviews (135)

Total of 135, showing 1-20
9.5

Bracebridge Court has a Review Score of 9.5 (9.540) out of 10, based on 13 reviews in the last 2 years. Over all time Bracebridge Court has 135 reviews.

Overall Experience

  • 118
  • 16
  • 0
  • 0
  • 1

Date Published

135
3
7
13
122

Review from Sue W (Niece of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but thanks and praise for Bracebridge court. My auntie was only with them 10months but had exceptional and outstanding care. Even though she had dementia she requested to go in this care home living in Atherstone all her life she knew how good it was.
All of the staff are so pleasant
and caring I recall one Saturday afternoon one of the carers announced Sunday lunch would be beef and all the trimmings which got a great response .Also the manager and another member of staff in particular were so helpful and went above and beyond to help my dad who also is elderly to make the situation as straightforward and helping my auntie stay where she was happy and contented. Many thanks .

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to leave your review for our team, we are pleased you are happy with the service & to share your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris B (Son of Resident) published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was enormously grateful for the care given to my mother by all of the staff at Bracebridge Court. They were kind, gentle, attentive and provided a warm and homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah D (Daughter of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care and attention from the carers. Dad needs help as he has Parkinson's and nothing was too much trouble. Made us feel relaxed and was able to cope. Thank you so much.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Having a progressive condition can be challenging, in many different ways. Thank you for your kind words towards the staff, I will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D M (Friend of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We had a lovely visit today - joined in the bingo activities with other residents. We also stayed over lunchtime, that was excellent. We left as our friend was going to a cooking class.

Reply from Sarah Ford, Home Manager at Bracebridge Court

We actively encourage families and friends to become part of our Bracebridge community. I am pleased to hear you had a lovely time visiting your friend. I will pass your nice comments on to the team. Thank you for taking the time to review our home today.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Samantha H (Daughter of Resident) published on 13 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was in Bracebridge Court for twelve days respite.
Her overall experience was very good and she enjoyed her time there. She was well looked after and the food was very good. She particularly enjoyed the activities which stimulated her as she spends long periods alone at home. When outside,
attention was paid to the residents with hats, suncream and refreshments.
Thank you Bracebridge for making Mum's stay enjoyable.

Reply from Sarah Ford, Home Manager at Bracebridge Court

The weather was kind to us while Mum was visiting for respite. It was lovely to see her spending time socialising with others and enjoying the gardens. Thank you for taking the time to review our home, I will pass your comments on to the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Amanda B (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Bracebridge Court last year, my mum is looked after very well. All staff are friendly and extremely caring. I feel reassured that her needs are met and gives myself and family reassurance too. Staff treat my mum with dignity and has a very good rapport with staff. Rooms are clean and
spacious, food is good and adapts to dietary requirements. Overall, a fabulous place for elderly needs.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to review our home, I will pass on your lovely comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sylvia B (Wife of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When coming in, it is very clean and the staff are always welcoming to me. The home does always smell nice. The staff always go the extra mile when it is birthdays and anniversaries, they always invite me for a meal and I spend time with my husband, making memories. The food is really nice and my husband
eats well.

Reply from Sarah Ford, Home Manager at Bracebridge Court

We always try to make everyone welcome when coming into Bracebridge. It is lovely you continue to make memories together on special occasions. Thank you for taking the time to review our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret S (Daughter of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Bracebridge Court for just over eighteen months. Her care during this time has been excellent. The whole team; managers, carers, activity organiser, administrator and support staff, are all very caring and approachable. Last week Mum celebrated her 105th birthday and everyone
went over and above to make her day as enjoyable as possible. The home is well-run. Rooms are pleasant and well equipped and all areas are spotlessly clean. We often comment how pleased we are that we chose Bracebridge Court for Mum.

Reply from Sarah Ford, Home Manager at Bracebridge Court

It was a pleasure getting to know you all and caring for Mum at the end of her very long life. Thank you for your support and lovely comments, I will pass them on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bracebridge Court is great. My dad is very well cared for and the staff are always kind and pleasant. They know him well and do their best to look after him. His memory is failing but they are always patient and helpful.
The rooms are clean and spacious. There is a good range of activities on offer
and the well-being coordinator is thoughtful and kind. She tries hard to provide specific activities which will interest the different residents. My dad used to work on a farm so she arranged for him to see the local Tractor Run before Christmas.
The Manager is a good listener and takes decisive action when necessary. If I am concerned about any aspect of my dad's care (which is rare) then I am confident that she will sort things out quickly and effectively.
All in all, I am very happy with Bracebridge Court.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Our team seeks to provide the best possible care at Bracebridge. We welcome residents and their families and friends into our community. Thank you for taking the time to review our home, I will pass on your lovely comments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra T (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Participated in the coffee morning. Also the bingo and singing. Staff make you feel very relaxed in the home environment. My mum joins in almost everything activity-wise. Pop in the home every day, lots of laughter. Relaxed atmosphere. Pop in for a coffee anytime.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa B (Daughter of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bracebridge is a lovely, comfortable care home where our mum, who is very anxious, has settled very well in the four months that she has been here. We are very pleased overall and Mum is very settled and joining in more with the great activities set each week. Mum looks so well and overall we would
recommend this care home to family and friends.

Reply from Sarah Ford, Home Manager at Bracebridge Court

As a team, we encourage new residents to make friends and become part of the home. Thank you for taking the time to review our our home and also recommending Bracebridge to others.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter-in-law of Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has advanced dementia. We had been caring for her at home for three years. After a sudden and unexpected admission to the hospital, it became difficult to cope once she was discharged. We had been considering respite because, as a family, it was getting difficult to give the care that
was needed. At first, it was really hard to make the move into care, so we had a month's trial. The change after only a few days at the home amazed us. We decided it was much better for us all, and the care and attention have really helped. The home has been the best thing for us all.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to review our home; your feedback is appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mark W (Son of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bracebridge Court is an excellent residential home. My mum used it for about seven weeks after being in hospital. The staff are excellent and very caring. My mum is now living independently. I would highly recommend Bracebridge Court.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Our team seeks to provide the best possible care, we appreciate your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Son of Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bracebridge Court was a real find as it provided everything we were looking for in caring for my father. The staff were extremely pleasant and attentive and the home was well run and spotlessly clean. The facilities and layout of the building made it feel very homely and the individual rooms were well
appointed.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to review our home, your lovely comments are appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Victoria S (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum loved her environment and was very comfortable in her lovely room. The food was wonderful and plentiful. Mum's personal care was very kind and she loved having a bath. Sometimes during the night, Mum had to wait for long periods to have help. Personally, I found the service very good, with adequate
communication. My one comment would be that all staff are aware of mobility difficulties with respite residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Daughter of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately, the 'review policy' very effectively gags people from giving specific details when posting a poor review. All I can say is do not send anyone you care for here! I most definitely do not recommend this place. I would like to say something positive, and the only positive I have is that
some of the day staff are very good.

Reply from Head Office, Head Office at Bracebridge Court

The well-being and dignity of our residents are at the centre of everything we do, and we are disappointed to hear about your experience. If you would like to discuss this further, please do not hesitate to contact us at Head Office by calling: 0808 258 3820 or emailing info@runwoodhomes.co.uk


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V S (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems very content. The staff treat him with dignity. He loves the food! Good rapport with staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew S (Son-in-law of Resident) published on 26 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Bracebridge Court, he has been really well looked after which has been so reassuring for his family. He is generally more animated when we visit and regularly tells us how much he likes the food and how comfortable he is.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to review our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K I (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom is looked after very well. All the staff seem extremely caring and we feel reassured that her needs are met. Mom has had a few falls due to a worsening in her condition, they are mainly happening at night and we have been informed each time. I do wonder if more staff are needed during the night
time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and helpful. The home is clean, tidy and well organised. Whenever I have a question or query, the staff do their best to help resolve the situation. My dad is happy and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.540)

Overview of Review Score

The Review Score of 9.5 (9.540) out of 10 for Bracebridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.555 for Bracebridge Court is calculated as follows: ( (92 Excellents x 5) + (57 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 155 Ratings = 4.555

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.985 Points relating to the number of positive Reviews for Bracebridge Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (5)

Sarah

Sarah Ford

Job Title: Home Manager

Joined: 1988

My name is Sarah Ford. I have worked at Bracebridge Court for over 36 years, starting as a young carer, progressing over time to senior care, then deputy for 9 years. I have been a Home Manager now for the last three years. I am very dedicated and committed to providing high-quality care for our residents.


I like to share my years of experience with others to enable them to develop into high-quality carers and housekeeping staff.


I enjoy socialising with my family and friends, and in my spare time, I play rounders for the Atherstone lady's team, garden at my allotment, and run.


I look forward to inviting friends and families into our home.


Carol

Carol

Job Title: Home Administrator

My name is Carol, I am the Home Administrator at Bracebridge Court. I have worked in care for the last 29 years.


I enjoy working in a team, and I look forward to welcoming new staff members and residents to Bracebridge Court.


I am responsible for finance and HR within the home, and I am always happy to help if anyone has any questions or problems.


I enjoy going on holiday and spending time with my family and friends.


Luke

Luke Sandford

Job Title: Maintenance

My name is Luke. I am the maintenance man at Bracebridge Court. I am a multi-skilled professional with many years of experience in aspects of maintenance work.


I always aim to go the extra mile for Bracebridge Court, the residents, and family members.


In my spare time, I like to socialise with friends and family.


Donna

Donna Bartlam

Job Title: Lifestyle Coordinator

Joined: 2015

My name is Donna. I have worked at Bracebridge Court care home for 9 years. I started as a care assistant, then changed my role to Lifestyle Coordinator. I have been in my role now for 7 years. My responsibilities are to plan and conduct activities that bring joy and well-being to our residents; also, I arrange day trips and fetes to raise funds for the home.


I do additional roles at Bracebridge Court, as Care Team Leader on weekends. I also do banking during the week. I have been doing this position for 4 years. I have a passion for caregiving, and I enjoy my job role.


I find it rewarding to see the resident's smiles, and I'm deeply committed to Bracebridge Court. When I am not working, I like to socialise with my family and friends.


Elaine

Elaine Brown

Job Title: Lifestyle Coordinator

My name is Elaine. I work alongside Donna as her Lifestyle Coordinator support. I've worked for the company for 8 years, 6 years as a night shift care assistant. After a period of convalescing, I returned to the company as a Lifestyle Coordinator support and have been doing this for 7 months now. My role involves enhancing the quality of life of our residents.


I ensure all residents have access to a variety of activities. We enjoy our chats and days out.


In my spare time, I enjoy spending time with my family and going on holiday.


Frequently Asked Questions about Bracebridge Court

What types of Care is Bracebridge Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bracebridge Court provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Bracebridge Court have?

There are 66 Single Rooms.

What are the Facilities & Services at Bracebridge Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bracebridge Court to the centre of Atherstone?

0.4 mile(s) as the crow flies, distance by road may be significantly further.