Bracebridge Court

Friary Road, Atherstone CV9 3AL
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9.6 140 Reviews
  • Bracebridge Court, Atherstone
Bracebridge Court is a 2013 addition to the Runwood Homes portfolio, offering a secure and homely environment for personalised care.

The home is registered for adults and is part of care provider Runwood Homes' expanding range, which is highly-regarded in the sector for the difference made to the lives of older and vulnerable people.

A positive environment is organised to support personal freedoms and interests, achieving professional care and prioritising good emotional well-being.

Bracebridge Court is a 66 bed home situated in Atherstone, North Warwickshire. Bracebridge has recently undergone a large extension and modernisation and this spacious home provides expert care and great facilities for older people, including those living with dementia.

It strives to create a homely environment at Bracebridge Court and carers listen carefully to what residents would like to do to make the day enjoyable.

All of the bedrooms are beautifully furnished, with en-suite bathroom facilities and staff prioritise the preservation of the personal freedoms and interests of residents.

There is a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe environment.

Staff take great pride in activities and the activity programme ensures that residents remain stimulated and engaged.

Activity coordinators take into account residents' hobbies, needs and interests, to ensure that the programme includes and entertains all residents of Bracebridge Court.

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Care Provided by Bracebridge Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Ford (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Bracebridge Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Bracebridge Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Bracebridge Court Reviews (140)

Total of 140, showing 21-40
9.6

Bracebridge Court has a Review Score of 9.6 (9.581) out of 10, based on 17 reviews in the last 2 years. Over all time Bracebridge Court has 140 reviews.

Overall Experience

  • 121
  • 18
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  • 1

Date Published

140
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123

Review from J B (Daughter of Resident) published on 4 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Unfortunately, the 'review policy' very effectively gags people from giving specific details when posting a poor review. All I can say is do not send anyone you care for here! I most definitely do not recommend this place. I would like to say something positive, and the only positive I have is that
some of the day staff are very good.

Reply from Head Office, Head Office at Bracebridge Court

The well-being and dignity of our residents are at the centre of everything we do, and we are disappointed to hear about your experience. If you would like to discuss this further, please do not hesitate to contact us at Head Office by calling: 0808 258 3820 or emailing info@runwoodhomes.co.uk


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Review from V S (Daughter of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems very content. The staff treat him with dignity. He loves the food! Good rapport with staff.

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Review from Andrew S (Son-in-law of Resident) published on 26 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Bracebridge Court, he has been really well looked after which has been so reassuring for his family. He is generally more animated when we visit and regularly tells us how much he likes the food and how comfortable he is.

Reply from Sarah Ford, Home Manager at Bracebridge Court

Thank you for taking the time to review our home.


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Review from K I (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom is looked after very well. All the staff seem extremely caring and we feel reassured that her needs are met. Mom has had a few falls due to a worsening in her condition, they are mainly happening at night and we have been informed each time. I do wonder if more staff are needed during the night
time.

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Review from A B (Daughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and helpful. The home is clean, tidy and well organised. Whenever I have a question or query, the staff do their best to help resolve the situation. My dad is happy and well cared for.

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Review from A R (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been cared for by Bracebridge. They understand the care she needs with her dementia. They provide a safe, caring and friendly place for her to live.

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Review from S C (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bracebridge Court is absolutely fantastic. My mum has been here for nearly a year and says "It is like living in a five-star hotel". The staff are amazing, all of them. It is spotlessly clean. The staff cannot do enough for you. Very caring, thoughtful and genuinely the best. Well done, Bracebridge
and a massive thank you all.

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Review from D S (Son of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent. So friendly and caring. Nothing is too much trouble for them and it is reassuring to know Mum is so well cared for. The facilities are well laid out and all the rooms are clean and spacious. The residents are encouraged to personalise their bedrooms, so Bracebridge Court really
is a home from home!

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Review from Michael B (Son of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for two years. Her care and well-being have been excellent.

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Review from Anne S (Friend of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and the staff are helpful. The care is very good. Pleasant surroundings. My friend is very relaxed and content. Well looked after.

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Review from Elaine W (Daughter of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite with visitors. Mum has been a resident for two years and her care and well-being have been excellent.

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Review from Angela H (Daughter-in-law of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was in this care home and we always found it comfortable and friendly, obviously, that was before covid. Pleased that things are gradually getting back to normal. My mother-in-law seems relatively settled here and well cared for.

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Review from Peter B (Husband of Resident) published on 21 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole set-up is first class. In fact, I find it faultless.

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Review from H M (Daughter of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bracebridge Court was recommended to us by our GP and we are so pleased with the home. Dad was very nervous but has quickly made friends and settled, which makes the family feel at ease. They go above and beyond to make us welcome and we already feel like part of the Bracebridge family. Dad's room is
lovely and spacious and the place is spotless.

Reply from Debra Adams, Home Manager at Bracebridge Court

Good morning. Thanks so much for the review. We are grateful to hear how satisfied you are with your father's transition to our care and the friends he has made. Our team always seeks to provide the best possible care and we appreciate your positive feedback.


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Review from Val N (Daughter of Resident) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad recently celebrated his 90th birthday which is a huge milestone. Due to his health, my family in the UK were unable to take him out of the care home but made arrangements directly with the care home management to make his day really special. They did not disappoint! They went out of their way
to decorate the room for him and were happy to accommodate my request to Zoom in (I am in New Zealand and it was important to me to be part of his day even though I couldn't be there). The staff have always been so obliging and happy to help, they are very approachable and understanding of my father's needs. I would not hesitate to recommend them.
It is difficult to rate things like facilities, cleanliness, activities, etc. as I have never visited (Dad became a resident in March 2020) but I have had no complaints!

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Review from Paul W (Son of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffers from dementia. The management and staff treat him with respect and as an individual. He is encouraged to be a useful member of the homes community. He is content and feels safe; he appears happy with his world. I find everyone at Bracebridge to be helpful, thoughtful and caring as
well as efficient.

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Review from Janet W (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, my dad is very happy and settled.

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Review from J W (Daughter of Resident) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Placing my mum in a care home was such a huge decision for us during lockdown and wasn’t easy. I feel the home works hard to ensure we can keep in touch as much as we wish. Mum loves the food and her room. The staff are so friendly and nothing is too much trouble.

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Review from G I (Godson of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our uncle was in your care for just over 12 months in that time he settled extremely well and we knew he was in safe hands.
He had lived alone for 6 years and was not very sociable before he joined you, so we had reservations about how he would cope with a care home environment. We did not need to
worry. During Covid, you made a great effort to get all the care into place that he needed.

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Review from Angela A (Niece of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has been at Bracebridge Court for two years since my uncle (her main carer) died suddenly and there is nowhere else I would rather her be. I dread to think what would have happened to her if she had been left at home, especially during the pandemic. Everyone here has worked so hard to keep
everyone safe and happy.

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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Bracebridge Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.581 for Bracebridge Court is calculated as follows: ( (124 Excellents x 5) + (73 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 203 Ratings = 4.581

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bracebridge Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Sep 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (10)

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Meet the Team (5)

Sarah

Sarah Ford

Job Title: Home Manager

Joined: 1988

My name is Sarah Ford. I have worked at Bracebridge Court for over 36 years, starting as a young carer, progressing over time to senior care, then deputy for 9 years. I have been a Home Manager now for the last three years. I am very dedicated and committed to providing high-quality care for our residents.


I like to share my years of experience with others to enable them to develop into high-quality carers and housekeeping staff.


I enjoy socialising with my family and friends, and in my spare time, I play rounders for the Atherstone lady's team, garden at my allotment, and run.


I look forward to inviting friends and families into our home.


Carol

Carol

Job Title: Home Administrator

My name is Carol, I am the Home Administrator at Bracebridge Court. I have worked in care for the last 29 years.


I enjoy working in a team, and I look forward to welcoming new staff members and residents to Bracebridge Court.


I am responsible for finance and HR within the home, and I am always happy to help if anyone has any questions or problems.


I enjoy going on holiday and spending time with my family and friends.


Luke

Luke Sandford

Job Title: Maintenance

My name is Luke. I am the maintenance man at Bracebridge Court. I am a multi-skilled professional with many years of experience in aspects of maintenance work.


I always aim to go the extra mile for Bracebridge Court, the residents, and family members.


In my spare time, I like to socialise with friends and family.


Donna

Donna Bartlam

Job Title: Lifestyle Coordinator

Joined: 2015

My name is Donna. I have worked at Bracebridge Court care home for 9 years. I started as a care assistant, then changed my role to Lifestyle Coordinator. I have been in my role now for 7 years. My responsibilities are to plan and conduct activities that bring joy and well-being to our residents; also, I arrange day trips and fetes to raise funds for the home.


I do additional roles at Bracebridge Court, as Care Team Leader on weekends. I also do banking during the week. I have been doing this position for 4 years. I have a passion for caregiving, and I enjoy my job role.


I find it rewarding to see the resident's smiles, and I'm deeply committed to Bracebridge Court. When I am not working, I like to socialise with my family and friends.


Elaine

Elaine Brown

Job Title: Lifestyle Coordinator

My name is Elaine. I work alongside Donna as her Lifestyle Coordinator support. I've worked for the company for 8 years, 6 years as a night shift care assistant. After a period of convalescing, I returned to the company as a Lifestyle Coordinator support and have been doing this for 7 months now. My role involves enhancing the quality of life of our residents.


I ensure all residents have access to a variety of activities. We enjoy our chats and days out.


In my spare time, I enjoy spending time with my family and going on holiday.