Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Bracebridge Court has a Review Score of 9.5 (9.540) out of 10, based on 13 reviews in the last 2 years. Over all time Bracebridge Court has 135 reviews.
Review from L C (Daughter of Resident) published on 10 January 2019
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Overall Experience
5.0 out of 5
Facilities
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Value for Money
Review from S H (Daughter of Resident) published on 22 October 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from Joe W (Friend of Resident) published on 2 October 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from Lorraine C (Daughter of Resident) published on 22 August 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Kelly V (Granddaughter of Resident) published on 21 August 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Review from S B (Regular Volunteer) published on 13 August 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Gillian S (Daughter of Resident) published on 13 August 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
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Value for Money
Review from John B (Resident) assisted by family/friend published on 13 July 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from Beth H (Daughter of Resident) published on 20 June 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from S P (Daughter-in-law of Resident) published on 18 June 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from H P (Granddaughter of Resident) published on 18 June 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from P C (Son of Resident) published on 15 June 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Review from Julie R (Niece of Resident) published on 24 May 2018
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from James K (Son-in-law of Resident) published on 17 April 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
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Value for Money
Review from Mary W (Friend of Resident) published on 17 April 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Management
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Value for Money
Review from Karen H (Friend of Resident) published on 17 April 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Management
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Value for Money
Review from Anita C (Daughter of Resident) published on 27 February 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Management
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Value for Money
Review from J H (Granddaughter of Resident) published on 23 February 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Activities
Management
Safety / Security
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Value for Money
Review from Jenny J (Daughter-in-law of Resident) published on 21 February 2018
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Lisa T (Daughter of Resident) published on 22 January 2018
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
The Review Score of 9.5 (9.540) out of 10 for Bracebridge Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.555 for Bracebridge Court is calculated as follows: ( (92 Excellents x 5) + (57 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 155 Ratings = 4.555
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.985 Points relating to the number of positive Reviews for Bracebridge Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Sep 2018
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Job Title: Home Manager
Joined: 1988
My name is Sarah Ford. I have worked at Bracebridge Court for over 36 years, starting as a young carer, progressing over time to senior care, then deputy for 9 years. I have been a Home Manager now for the last three years. I am very dedicated and committed to providing high-quality care for our residents.
I like to share my years of experience with others to enable them to develop into high-quality carers and housekeeping staff.
I enjoy socialising with my family and friends, and in my spare time, I play rounders for the Atherstone lady's team, garden at my allotment, and run.
I look forward to inviting friends and families into our home.
Job Title: Home Administrator
My name is Carol, I am the Home Administrator at Bracebridge Court. I have worked in care for the last 29 years.
I enjoy working in a team, and I look forward to welcoming new staff members and residents to Bracebridge Court.
I am responsible for finance and HR within the home, and I am always happy to help if anyone has any questions or problems.
I enjoy going on holiday and spending time with my family and friends.
Job Title: Maintenance
My name is Luke. I am the maintenance man at Bracebridge Court. I am a multi-skilled professional with many years of experience in aspects of maintenance work.
I always aim to go the extra mile for Bracebridge Court, the residents, and family members.
In my spare time, I like to socialise with friends and family.
Job Title: Lifestyle Coordinator
Joined: 2015
My name is Donna. I have worked at Bracebridge Court care home for 9 years. I started as a care assistant, then changed my role to Lifestyle Coordinator. I have been in my role now for 7 years. My responsibilities are to plan and conduct activities that bring joy and well-being to our residents; also, I arrange day trips and fetes to raise funds for the home.
I do additional roles at Bracebridge Court, as Care Team Leader on weekends. I also do banking during the week. I have been doing this position for 4 years. I have a passion for caregiving, and I enjoy my job role.
I find it rewarding to see the resident's smiles, and I'm deeply committed to Bracebridge Court. When I am not working, I like to socialise with my family and friends.
Job Title: Lifestyle Coordinator
My name is Elaine. I work alongside Donna as her Lifestyle Coordinator support. I've worked for the company for 8 years, 6 years as a night shift care assistant. After a period of convalescing, I returned to the company as a Lifestyle Coordinator support and have been doing this for 7 months now. My role involves enhancing the quality of life of our residents.
I ensure all residents have access to a variety of activities. We enjoy our chats and days out.
In my spare time, I enjoy spending time with my family and going on holiday.
