The Chimneys

39 Bawnmore Road, Bilton, Rugby CV22 7QJ
Submit a Review
9.7 43 Reviews
  • The Chimneys, Rugby
The Chimneys is a well-established residential care home in Bilton, on the outskirts of Rugby. The home offers a comfortable and loving environment, where the residents receive 24-hour personal care from an experienced team. Residents have a access to superior living accommodation, lounges, a conservatory dining room and a landscaped garden.

Show The Chimneys on the Map

Care Provided by The Chimneys

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rita Gaile (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for The Chimneys

  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,100
    • Self-Funded Residential Dementia Care £1,100 – £1,200
    • RESPITE Self-Funded Residential Care £1,000 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,200
  • (these prices are only a guideline, please contact The Chimneys to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting information is displayed in the hallway of the home.


The Chimneys Reviews (43)

Total of 43, showing 41-43
9.7

The Chimneys has a Review Score of 9.7 (9.742) out of 10, based on 26 reviews in the last 2 years. Over all time The Chimneys has 43 reviews.

Overall Experience

  • 32
  • 10
  • 1
  • 0
  • 0

Date Published

43
8
13
26
17

Review from Sharon P (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff who are always attentive, and followed guidelines efficiently during covid. Comfortable and clean rooms and varied menu. Activities and entertainment have been brilliant especially recently in the last few weeks. This has been portrayed well on social media so we can see what they
have been up to. A big thank you to everyone.

Reply from Mia Nistor, HR Learning & Development Manager at The Chimneys

Thank you for your kind words and review of The Chimneys.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine T (Daughter of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at The Chimneys for a number of years, always seems in good spirits when I see her although she had dementia. The staff are always loving and caring for her, which makes life easier for me, knowing this. Food and cleanliness, very good. Lucky to get Mum into the Chimneys as it's very
local to me. Well done everyone. Keep up the good work.

Reply from Nicola Hazzard, Quality Assurance Manager at The Chimneys

Thank you for your kind words and review of The Chimneys Residential Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie P (Daughter of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the way my mum is cared for at The Chimneys. She has been a resident here since 2018 and has always been well cared for and respected. The food is good and Mum enjoys it. The rooms are clean and tidy and smell fresh.
Entertainment is provided for residents (when possible)
and it always seems a happy, comfortable environment which is just what I want for Mum.

Reply from Nicola Hazzard, Quality Assurance Manager at The Chimneys

Thank you for your kind words and review of The Chimneys Residential Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for The Chimneys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.742 for The Chimneys is calculated as follows: ( (229 Excellents x 5) + (68 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 302 Ratings = 4.742

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Chimneys is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Feb 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet