Dewar Close

5 Beech Drive, Bilton, Rugby CV22 7LT
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9.7 33 Reviews
  • Dewar Close, Rugby
Dewar Close is situated on the outskirts of Rugby, in the small village of Bilton. Dewar Close benefits from being close to a range of local facilities, including shops, a post office, chemist, fish and chip shop, florist and bus route.

Offering long-term care and respite care for older people, Dewar Close is comprised of three households, each boasting a living area with a lounge, dining area and kitchenette, where people can live independently with help on hand when they need it.

The open living area is a central hub for each household where people can get together and socialise with other residents, family and friends. The large, secure gardens have seating areas, planted spaces and raised beds where their residents and staff can grow fruit and vegetables.

The team at the home work hard to offer residents an engaging lifestyle. As well as regular activities and trips out in the local community, there is also a beauty salon where residents can have a little TLC.

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Care Provided by Dewar Close

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Tara Locke (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Dewar Close

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Respite stays are priced at £100 less per week for stays of up to 3 weeks.
  • (these prices are only a guideline, please contact Dewar Close to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Dewar Close at any time. WCS Care also has a relatives' gateway which relatives can use to view care notes online and share pictures and messages with loved one (with appropriate consents in place).


  • Parking

  • There is parking at the front of Dewar Close.


Dewar Close Reviews (33)

Total of 33, showing 1-20
9.7

Dewar Close has a Review Score of 9.7 (9.722) out of 10, based on 16 reviews in the last 2 years. Over all time Dewar Close has 33 reviews.

Overall Experience

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  • 6
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Date Published

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Review from Amanda J (Daughter of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very happy that my mum is in a safe and comfortable environment. She is very content and has made friends. The lounge/kitchen area is lovely, like a domestic set up. I like that the staff are consistent, it is always the same friendly faces. A beautiful, immaculate home.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you for leaving a review for us. We really appreciate your feedback which I've shared with the rest of the team. Kind regards


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Review from Sara T (Friend of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

A friend of mine has her mum in Dewar and she told me that she was worried at the start as didn't know how her mum would be in the home she can be a very stubborn lady, but things have worked out just grand as she tells me it is very nice to hear that her mum is doing good.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you for your review. We appreciate your feedback.


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Review from G M (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy with Dewar so far, as are we. The staff are very friendly and helpful. Mum loves the food and her room. She has made a good friend and they get along well together. She enjoyed her trip to the people's pub and partaken in the church service.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you for taking the time to leave us a review and for your wonderful feedback - it's our pleasure caring for your mum. I'll share your comments with the team. Best wishes.


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Review from Anne W (Wife of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way he has been welcomed. They are very good at helping him to settle in. I know he can be difficult when he feels unsettled, but they have been very patient with him. They are good at encouraging him to make progress.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us. We really appreciate your feedback.


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Review from S C (Daughter-in-law of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow... What a place - we had heard some bad things about this care home and all I can say is what an absolutely amazing place and staff here at Dewar Close. We moved my mother-in-law down from Staffordshire to be closer to us, so we could see her more often. All staff greet us with a happy friendly
face! They couldn’t do enough to help us when we dropped my mother-in-law off for the very first time. They were so lovely with her showing her around and they all introduced themselves to her which made her feel relaxed, safe and happy which made us feel we had chosen the perfect home for her. The home itself has a homely touch throughout its hallways and all sitting rooms. It is spotlessly clean and tidy and her bedroom is decorated lovely too! We are so happy for my mother-in-law to be living here and can’t wait to see her flourish with the great interaction.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for your very kind feedback. It's a shame you've heard poor things about us and we're pleased that we've been able to show you the real Dewar Close experience. If there is ever anything that does concern you, or you have any questions, please just come and speak to me or a member of the team - we're always happy to chat things through to make sure we're meeting our residents' needs. Kind regards.


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Review from K J (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care is second to none. Mum always looks lovely and clean. Mum has dementia so can sometimes have difficult days, but there is always someone to reassure her and give her comfort and a hug and for me that is very reassuring to know that if I’m not there someone is taking care of her. All the staff are
approachable and very kind. I was very unsure about putting my mum in a home, but because of her condition I had to make a choice and I’m so glad that I chose Dewar Close.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for leaving a review for us. Your lovely feedback is appreciated and I've shared your thoughts with the rest of the team, who always like to know that their care is making a difference. Kind regards.


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Review from Heidi W (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Dewar Close for 2 weeks of respite at the beginning of February due to a decline in her memory.
Mum and myself were very apprehensive as it was the first time Mum had needed respite and we did not know what to expect. The home manager met us at the door and introduced herself to us and
chatted to Mum in such a friendly manner that we felt instantly welcome and at ease, we were then taken up to Mum's floor and shown to her bedroom. Each of the carers on Mum's floor came and introduced themselves to us and chatted and reassured Mum as they helped us unpack.
To watch Mum relax and settle over the next few days with all the reassurance and care shown to Mum was amazing and it was (and still is) wonderful to see her become more confident and outgoing and make new friends.
Mum is now a permanent resident and loving her life at Dewar Close and joins in all the activities with the carers and lifestyle coach whom she is particularly fond of.
Huge thanks to you all at Dewar Close.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave such a lovely and detailed review for us. We recognise that moving to a care home is a highly emotional time and it can take everyone time to adjust and feel comfortable with this decision. We're really pleased that Mum has settled so well with us. Kind regards.


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Review from B W (Daughter-in-law of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother-in-law is above excellent. The staff care for her every need and are very patient and understanding when she is confused. We as a family are kept informed of her day-to-day activities. We are extremely happy that she is in the right care for her needs. I have recommended
Dewar to a neighbour and her mum is now a permanent resident at Dewar Close.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you so much for taking the time to leave a review for us. Your lovely feedback has put a smile on everyone's face. Kind regards.


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Review from F O (Son of Resident) published on 12 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum who has Alzheimer’s moved in about a month ago, leaving our home after 4 years of family care. She has settled well and seems very happy when we visit her. The management and care team have been great and the communication both via the portal and directly over the phone exceptional. Dewar Close,
have been great in supporting us in the transition, in what has been a complicated move to a new environment. Thank you.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave us a review. We really appreciate your feedback and are so pleased you feel your mum's settled in well. Best wishes.


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Review from Karla S (Granddaughter of Resident) published on 1 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I chose Dewar Close as a care provider for my grandmother. She has been there for now 5 years. The experience for both myself as a visitor and the experience for my grandmother has been overall outstanding. Rapport has been built with the staff, management team and other service users. It feels like
one big family and a second home. A big thank you to Dewar Close for the amazing care and friendship. My family and I appreciate you for the compassion and love that you give.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave us a review and for your kind words, it means a lot. I'll share your feedback with the rest of the team. Best wishes.


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Review from S P (Daughter of Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Dewar Close for nearly 4 months and is settling in well with the help of some great carers and staff. Thank you. There is plenty of encouragement to join in activities, which helps Mum feel involved and valued. Dewar Close is happy for the family to visit and be involved in their care
as much as possible which is really appreciated and has helped the transition for all of us. Mum has enjoyed the garden during the warmer months, the garden is a lovely place to visit, well looked after and there have been some great events held in the garden for family and residents to be involved in. A very big thank you to you all.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave us a review. We really appreciate your lovely feedback and are pleased you feel your Mum's settling in well. Best wishes.


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Review from Shona G (Daughter of Resident) published on 25 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Dewar for ten months now. We have all been very impressed at the care Dad receives, the staff are very attentive and make Dad feel valued and safe. Dewar is extremely good at involving and supporting the entire family which is very special. They have even given us staff time to support
us in taking Dad out to see our mum who lives elsewhere and this meant the world to all of us. Thank you for enabling us to know that Dad is in very good hands.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you so much for taking the time to leave us a review. We really appreciate your lovely feedback and it's our pleasure to take care of your dad. I'll share your comments with the team. Best wishes.


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Review from A A (Son of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was placed in Dewar Close for respite care. Management and staff made this straightforward forward and Mum was made to feel welcome which reassured us. Mum enjoyed the week and the staff made her feel comfortable, safe and secure. We thought the grounds were lovely and well-kept. Our daughter visited
Mum whilst she was there and she was made to feel welcome. We would be happy to use Dewar Close again. Thank you to all the staff.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave us a review and for your kind feedback. We really appreciate it - I'll share your comments with the rest of the team. Best wishes.


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Review from Helen C (Sister of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted with the care my brother receives. He was looked after extremely well, carers are wonderful. Food is good and always someone popping in to see he is alright. Really impressed with this dementia unit. I phone regularly and they pass on I have phoned. Thank you all.

Reply from Anne Myles, Home Manager at Dewar Close

Thank you very much for taking the time to leave us a review and your lovely feedback, we really appreciate it. Best wishes.


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Review from S D (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather has been at Dewar for over three years and their care for him is excellent, the staff are fantastic and friendly, it is well led and the activity guys are outstanding! Thank you for everything, here he is well looked after safe and happy!

Reply from Anne Myles, Home Manager at Dewar Close

Thank you for taking the time to leave us a review and for your lovely feedback. It's our pleasure to take care of your stepfather. I'll share your comments with the rest of the team. Best wishes.


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Review from Tim A (Son-in-law of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum in Law was moved here from hospital, the staff are fabulous, kind and caring and I have yet to meet an unhelpful member of staff. The transition from home to hospital to care home is a difficult task at any time, but from the first visit to look around to mum in law being admitted has been a better
than expected journey, thanks to the professionalism and dedication of the staff. The family have been supported as well as mum in law. Food and range of activities on offer is brilliant. The home is very clean, tidy and welcoming. What more could you want! Thank you to all the staff.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us. We really appreciate your very kind feedback which I've shared with the rest of the team. Very best wishes.


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Review from Fiona A (Daughter of Resident) published on 2 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dewar Close have worked wonders for Dad. He was really struggling before he arrived this summer but because of the tailored care and attention from staff he soon felt safe and cared for, he started eating and drinking properly again, watching TV and laughing. It was a wonderful transformation and meant
the world to us as a family. Staff are not only very caring with regard to residents but are very welcoming to us and we feel very much at home visiting, and any queries we have had by phone or email are always replied to fully and very promptly. Excellent.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you so much for leaving us a review and for your lovely feedback. We're so pleased to hear your dad's been progressing well since moving into his new home. I'll share your comments with the rest of the team. Best wishes.


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Review from Sue S (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum settled very well as the staff are so friendly and welcoming. Her care needs are met, and she is receptive to the care given. The care and office staff are professional and caring. They are always happy to make any tweaks to Mum's care plan as new things arise.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you so much for leaving us a review and for your kind words. I've shared your comments with the team, who always value feedback on the care they provide. Best wishes.


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Review from Glyn E (Son of Resident) published on 8 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very caring environment where staff think about the needs of residents and adapt to individuals. Mum has dementia with a decline in ability to communicate but the staff never give up on interacting with her.

Reply from Tara Locke, Home Manager at Dewar Close

Thank you very much for taking the time to leave us a review - we really appreciate your feedback. Best wishes.


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Review from John P (Nephew of Resident) published on 21 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over five years now and has received excellent care throughout this time. The staff are very caring and helpful. They take the time to sit and chat to my aunt which is something that she enjoys very much.
There is always a good choice of well prepared food on offer and
my aunt not only enjoys the meals but thrives on them. When she moved in she was very weak but the fact that she has now been there for such a long time is testament to the quality of the care provided.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for your lovely feedback and kind words - I'll pass your comments onto the team who always like to hear that they're making a difference to the lives of our residents. Best wishes.


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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Dewar Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Dewar Close is calculated as follows: ( (142 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 187 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dewar Close is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 24 Mar 2025

Please contact the care home to find out about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (2)

Tara

Tara Locke

Job Title: Home Manager

Joined: 2014

I've been with WCS Care since 2014, starting my journey here as a carer at Drovers House in Rugby before progressing my management career.


I believe that maintaining a positive mindset can help any day be better. I love making meaningful connections with residents, hearing their fascinating stories and understanding how I can make their day better.


Anne

Anne Myles

Job Title: Deputy Home Manager

I’ve been at WCS Care for over a year since re-joining and have worked in the care industry for more than 25 years in a variety of roles. I’ve worked in both day and night care, senior care, and care team management and am now the Deputy Home Manager at Dewar Close.


I really enjoy coming to work every day and making a difference in the lives of our residents and the people we work with, by mentoring and guiding my team to be the best they can be.


I have seen how far I’ve come in my career from my peers mentoring and believing in me – it’s the same positive impact that I want to have on others as a leader.


Outside of work, I love going back home to Brighton to see family or simply go to the beach. I’m also really into D.I.Y. work and spending time with my three dogs!


Frequently Asked Questions about Dewar Close

What types of Care is Dewar Close registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dewar Close provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Dewar Close have?

There are 43 Single Rooms.

What are the Facilities & Services at Dewar Close?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dewar Close to the centre of Rugby?

1.7 mile(s) as the crow flies, distance by road may be significantly further.