Dewar Close

5 Beech Drive, Bilton, Rugby CV22 7LT
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9.7 33 Reviews
  • Dewar Close, Rugby
Dewar Close is situated on the outskirts of Rugby, in the small village of Bilton. Dewar Close benefits from being close to a range of local facilities, including shops, a post office, chemist, fish and chip shop, florist and bus route.

Offering long-term care and respite care for older people, Dewar Close is comprised of three households, each boasting a living area with a lounge, dining area and kitchenette, where people can live independently with help on hand when they need it.

The open living area is a central hub for each household where people can get together and socialise with other residents, family and friends. The large, secure gardens have seating areas, planted spaces and raised beds where their residents and staff can grow fruit and vegetables.

The team at the home work hard to offer residents an engaging lifestyle. As well as regular activities and trips out in the local community, there is also a beauty salon where residents can have a little TLC.

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Care Provided by Dewar Close

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Tara Locke (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Dewar Close

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,000
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Respite stays are priced at £100 less per week for stays of up to 3 weeks.
  • (these prices are only a guideline, please contact Dewar Close to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Dewar Close at any time. WCS Care also has a relatives' gateway which relatives can use to view care notes online and share pictures and messages with loved one (with appropriate consents in place).


  • Parking

  • There is parking at the front of Dewar Close.


Dewar Close Reviews (33)

Total of 33, showing 21-33
9.7

Dewar Close has a Review Score of 9.7 (9.722) out of 10, based on 16 reviews in the last 2 years. Over all time Dewar Close has 33 reviews.

Overall Experience

  • 26
  • 6
  • 1
  • 0
  • 0

Date Published

33
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8
16
17

Review from Holly B (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The visitor coordinator is extremely helpful and always willing to help. The bungalow is a great facility which has allowed me to continue regular contact with my dad, especially during the very cold and wet months.
As things are opening up we're hoping to have more outside visits.
One aspect which
has been hard is when my dad has had to quarantine following a hospital visit. This is extremely isolating being confined to his room with little interaction. This has affected my dad's mental health.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for leaving a review for us. We do appreciate your feedback and will look at what else we can do for residents who have to isolate after hospital visits or stays. Kind regards.


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Review from Nicola P (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Dewar Close have helped us through one of the most difficult and upsetting periods in our life as a family. My dad was taken in as a new resident during the pandemic. The staff have been so caring and thoughtful. I know my dad would rather be living in his own home, but I also know that
as far as his dementia allows, he enjoys this new phase at Dewar Close. I don't know what we would have done without Dewar and its amazing team.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us - we really appreciate your kind words and have shared your comments with the rest of the team. Kind regards.


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Review from John D (Resident) assisted by family/friend published on 6 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely caring. Nothing is too much trouble. Room is excellent. Good food.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for your kind review - we really appreciate that you took the time to do this for us. Best wishes.


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Review from D N (Brother of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been resident at Dewar Close for 10 months and we have never been inside the home because of the pandemic. We have always been able to visit by booking visiting appointments; visits took place initially in the garden, then outside the conservatory with the resident inside the patio doors;
more recently a visiting pod has been available.
The visiting system has been superbly overseen. We have not assessed many aspects because we have no knowledge of them, not having been inside the home, nor met with many staff.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for taking the time to write a review for us. We're looking forward to when we can open our doors and welcome you into the home properly but are pleased that our visiting arrangements have worked well for you in the meantime. Best wishes.


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Review from J K (Daughter of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

His is quite difficult to complete due to Covid restrictions making visiting inside the home impossible, however when we do visit in the safe area, we have found it to be clean and bright. Really unable to comment on food and drink for the above reason, those boxes not ticked are also for the same reason.
I will be happy to give my views in a more detailed review once normal visiting is allowed.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for your review. Hopefully we'll be able to welcome people back into the home in the not-too-distant future, but in the meantime we're pleased to hear our visiting arrangements are working for you.


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Review from Yvonne B (Wife of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been living at Dewar Close for 12-months. He has been well cared for by excellent staff members and has settled in well.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us - we really appreciate it. Best wishes.


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Review from Katherine (Next of Kin) published on 21 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has been warmly welcomed into the home and supported compassionately by the staff during the Covid-19 pandemic. The senior managers have supported me to care for her remotely and responded promptly and positively to my requests for medical and other interventions. Her carers have made an
effort to get to know her and to enjoy her company. Her room and the shared rooms are light and bright, clean and well-tended. The restricted visiting arrangements have been implemented with flexibility and tenderness by the visit coordinator. It is a great benefit to be able to read online the daily care records for my relative and staff are willing to respond to queries I have arising from those records.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us and your kind, reflective comments which recognise the team's efforts to support residents and families during the pandemic. I've passed your comments on to the rest of the team. Best wishes.


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Review from D B (Son of Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Early days as Dad just joined, but so far, very good. Very good staff, especially two particular members who have been excellent.

Reply from Tara Hutchinson, Home Manager at Dewar Close

Thank you for taking the time to leave a review for us - we really appreciate it.


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Review from Judy H (Daughter of Resident) published on 15 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was being moved for the fourth time in two years and I was not happy about it. Dewar Close is a lovely home with receptive, kind and efficient staff.
They are genuine staff that provide a second to none service. I feel happy that Mum is being cared for and looked after. They provide brilliant
activities and involve family members in all activities.

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Review from Irene B (Daughter of Resident) published on 19 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely welcoming home. The staff were always kind and caring. They made my dad's last few months happy. He loved them all. So supportive to his needs.

Reply from Trish Hanlon, Home Manager at Dewar Close

Thank you for your kind words and taking the time to write a review for us. I have shared your words with the wider Dewar team. Kind regards


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Review from Margaret C (Wife of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very kind and helpful to my husband who is in a wheelchair permanently. He gets on well with the staff.
We had one problem when his wheelchair had not been cleaned at night. This was sorted very quickly and the manageress sent me a letter apologising for this, which I was very touched by
and thought it very kind of her.

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Review from L S (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home and staff are excellent. Staff are very understanding and caring, nothing is too much trouble. They go above and beyond to help. They have got so much understanding on the needs that all residents have. My mum is well looked after and she is safe which was a big worry for me when she was at
home and I was at work. I'm very happy with the care she gets.

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Review from E S (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are wonderful and very kind. I've not seen Mum so settled and happy for a long time.

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Current Review Score: 9.7 (9.722)

Overview of Review Score

The Review Score of 9.7 (9.722) out of 10 for Dewar Close is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.722 for Dewar Close is calculated as follows: ( (142 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 187 Ratings = 4.722

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dewar Close is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 24 Mar 2025

Please contact the care home to find out about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (2)

Tara

Tara Locke

Job Title: Home Manager

Joined: 2014

I've been with WCS Care since 2014, starting my journey here as a carer at Drovers House in Rugby before progressing my management career.


I believe that maintaining a positive mindset can help any day be better. I love making meaningful connections with residents, hearing their fascinating stories and understanding how I can make their day better.


Anne

Anne Myles

Job Title: Deputy Home Manager

I’ve been at WCS Care for over a year since re-joining and have worked in the care industry for more than 25 years in a variety of roles. I’ve worked in both day and night care, senior care, and care team management and am now the Deputy Home Manager at Dewar Close.


I really enjoy coming to work every day and making a difference in the lives of our residents and the people we work with, by mentoring and guiding my team to be the best they can be.


I have seen how far I’ve come in my career from my peers mentoring and believing in me – it’s the same positive impact that I want to have on others as a leader.


Outside of work, I love going back home to Brighton to see family or simply go to the beach. I’m also really into D.I.Y. work and spending time with my three dogs!