Drayton Court

Cedar Road, Camp Hill, Nuneaton CV10 9DL
Submit a Review
9.7 32 Reviews
  • Drayton Court, Nuneaton
Drayton Court is situated in Nuneaton, next to the Church of St Mary and St John. Drayton Court benefits from a range of local facilities, including a café, library, community hall, post office, chemist and supermarket.

The home offers long-term and respite care for older people and is designed as three separate households. Within each household there’s a living area with a lounge, dining area and kitchenette, ensuring residents benefit from autonomous and independent living with support from the team whenever they need it.

Life at Drayton Court is never dull; the team plans varied activities including regular outings and day trips on the Memory Maker minibus, with something to suit everybody’s interests.

Show Drayton Court on the Map

Care Provided by Drayton Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Melissa Davies (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Drayton Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,250
  • (these prices are only a guideline, please contact Drayton Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at Drayton Court at any time. WCS Care also have a relatives' gateway where relatives can view care notes online, and share messages and pictures with loved one from anywhere (appropriate consents are required).


  • Parking

  • Drayton Court has a small car park at the front, however there is additional free parking in the local area.


Drayton Court Reviews (32)

Total of 32, showing 1-20
9.7

Drayton Court has a Review Score of 9.7 (9.690) out of 10, based on 15 reviews in the last 2 years. Over all time Drayton Court has 32 reviews.

Overall Experience

  • 26
  • 5
  • 1
  • 0
  • 0

Date Published

32
6
6
15
17

Review from Julia P (Daughter-in-law of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was a resident here for 4 and a half years. It is the nicest, friendlies home I have visited, it is one big family, the staff really care for and know each resident. Nothing is too much I would 100% recommend this home.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you for your lovely feedback. It was our absolute pleasure to care for your father-in-law. Best wishes


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Drayton Court in September 2024 as I could no longer care for or meet Mum's needs due to my own illness and work commitments of other family members. My family and I have noticed how much the staff from management, carers, domestic assistants and anyone who helps to meet Mum's care
and needs go above and beyond the care they give, to the point that Mum's mental health has improved myself and family are made to feel very welcome when we visit and feel very reassured that Mum is being cared for with empathy dignity and in a professional manner even when stretched in their work load. I would recommend this home to anyone looking for a place either for themselves or an other person.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you for leaving us a review and for your wonderful feedback. We're so pleased you feel reassured your mum is in the right place at Drayton Court and it's our absolute pleasure caring for her. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol O (Friend of Resident) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My best friend has had the good fortune to spend the rest of her days at Drayton Court. The exceptional care she has received from the friendly staff and management has been second to none and has now turned her life around. I do not have to worry about her knowing she is looked after so well.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you for taking the time to leave us a review - your feedback means a lot and it's been our pleasure caring for your best friend. I'll share your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eva T (Resident) assisted by family/friend published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my home Drayton Court, when visiting, my family express the same which which is everything I wish for, and they would wish for themselves. The care is given with such respect and dignity how can it not deserve 11 out of 10? The staff go above and beyond their duty of care on all levels of staff.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you so much for taking the time to leave us a review and for your wonderful feedback - it means a lot to us and it's our pleasure caring for you. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ann D (Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I believe this is better than a 5-star plus hotel. Since arriving I felt very welcomed. I do believe that when I came in I was at end of life, that is only down to the Drayton Court Staff. I am more than happy to stay here till the end of my life.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you for your review. It's our pleasure to care for you and we're so pleased that you've chosen Drayton Court as your home. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William I (Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I became a resident on 16th December 2023. Really pleased. I came to the home and met great staff and other residents.

Reply from Mel Davies, Home Manager at Drayton Court

Thank you for your review - it's our pleasure to care for you and we appreciate your feedback. Kind regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Anita B (Great-Niece of Resident) published on 6 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunday morning at the lodge household the staff went above and beyond for my great aunt who is now on end-of-life care, they sat with her, held her hand, and spoke to her, it's just so amazing to see that there not just residents and its not just a job to these carers but they treat residents like there
own, it's absolutely amazing and I know my great aunt is in the best hands, I cannot thank the ladies on lodge floor enough for what they have done over the years, thank you so much.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you so much for leaving us a review and for your lovely feedback - it means a lot. I'll share your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe D (Daughter-in-law of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place. Really looking after Dad, he’s happy and clearly well looked after. Thank you for all you are doing. You have made a difference in all of our lives, especially his.
Dad is well fed, kept clean and the staff go beyond caring. As a family, we are so grateful.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for taking the time to leave us a review - we really appreciate your lovely feedback. I'll share your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra K (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care home staff seem efficient and caring. Problem getting in and out at weekends. Mum always kept clean and spotless.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for taking the time to leave a review for us. I'm sorry you've had problems getting in and out at the weekends and will share your feedback with the rest of the team. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Husband of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been happy my wife is in Drayton Court. She is well looked after. I've been unsteady on my feet at the minute and the staff bend over backwards to make my visit to my wife easy for us. The staff look after my wife so well, she looks her best in the last three years. They understand her
needs as she can be very challenging at times.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for taking the time to leave us a review - it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Glenn C (Son of Resident) published on 17 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was cared for by the staff at Drayton Court for the last few months of her life. She was treated with love, respect and dignity by all the amazing staff. As a family we were always welcomed and well looked after and kept informed of any changes to her care. We can't thank you all enough. Drayton
Court is not a care home it's a home that cares.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you so much for leaving us a review and for your kind words. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M D (Daughter of Resident) published on 16 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This care home is extremely supportive of my Mum who has dementia. The food is usually very nice but I feel sometimes they don't encourage drinking. The man who sings here is a friendly entertainer. The rooms are cosy and adequate. Maybe a bit more communication between staff and carers.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for your review and for taking the time to talk to us on your recent visit to the home so we could understand your feedback more fully. I'm pleased that overall you're happy with the care we're providing for your mum and we're always here to speak to if you have any concerns.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robyn R (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the summer Fayre today at Drayton Court and it was so lovely to see all the service users having a great time getting involved with the fundraising.
The staff all clubbed together to ensure the day ran smoothly and everyone was involved where possible.
The staff were all so attentive to the
needs of the service users as well as balancing entertaining the guests visiting the service.
Very well organised and a great day had by everyone who attended

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for your lovely feedback - it means a lot and we're pleased to hear you had a great day at our summer fair. I'll share your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison T (Daughter of Resident) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident on Cedar floor since the summer of 2022 after moving from another care home, where we as a family were not happy with their care and interactions with the residents.
From the first moment we walked in through the door we knew this place was right for Mum. She immediately
settled in and has not asked to be taken home once. The staff are amazing and have got to know Mum's likes and dislikes better than we have.
Cedar floor can be the liveliest of the floors at Drayton Court, the staff on this floor never stop but are always willing to help when needed.
I believe they would benefit from another pair of hands on this floor, to reduce the workload and stress to these staff as I’d be devastated if any of them left.
Mum was recently in hospital, on her return to Drayton she was greeted like she was royalty. I felt I had missed the place, the residents and the staff, and felt she’d come back to her home and not just a care home.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for leaving such lovely feedback for us. I've passed on your comments to the rest of the team. To reassure you, we constantly review staffing levels based on the needs of our residents so that everyone gets the time they need. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Verity M (Daughter of Resident) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving a parent to a care home is such a heartbreaking decision, having said that it was the best decision we could have made. My dad is as happy as he possibly could be for his situation. The care he receives is second to none. The carers are simply amazing, they are so upbeat and so kind and helpful,
he is so fond of them all. The management team are very quick to resolve any issues and always so friendly and helpful. When we were looking for a home we were turned down by many homes for his needs being too high, Drayton Court accepted us with open arms and nothing has ever been too much trouble. It has changed our lives as a family, knowing that my dad is safe, warm, very well fed and happy. I couldn't recommend this place enough.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you so much for leaving us a review and your kind words. We really appreciate it and it's our pleasure to take care of your dad. I'll share your feedback with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Friend of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in to see my friend who lives in the lodge household, well what can I say the staff are amazing, nothing is too much bother for any of them, the laughing and the joking and the bond they have with my friend is second to none, the 3 ladies that were working deserve recognition, they treated
my friend like a friend, not a resident, I am so proud of each and every one of you, I have never come across such amazing people, so thank you Drayton Court for bringing my best friend of a lifetime back.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you so much for leaving us a review - it's lovely to receive such positive feedback. I've shared your comments with the rest of the team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline A (Daughter of Resident) published on 12 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To me Drayton Court is not a care home, it's home from home with love, care, respect and dignity for their residents. This is the second care home my mum has come to and the difference in care and attention and hope is second to none, my mum has gained conference, independence and the will to keep going,
and that to me is a joy to see. The manager, carers, office staff and cooks, to them, these are not residents they are their family and are respected as such.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you so much for leaving us a review. We're pleased you feel your mum's been progressing well since moving into her new home. I'll share your comments with the rest of the team, who I know will appreciate hearing your feedback. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A F (Daughter of Resident) published on 2 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum/grandma and great grandma has been there for 3 years with excellent personal care and attention with dignity and respect. Enjoyed the activities that have been provided and encouraged with safety all through Covid. The safety and security have been amazing. Cannot complain about the quality of care
and service given - lovely, friendly staff and dedicated workers. Always pleasant and gave support throughout and close-knit family home. Been friends and family to Mum throughout her stay.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for taking the time to leave a review for us - we really appreciate your feedback which I've shared with the rest of the team. Kind regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kevin K (Son of Resident) published on 22 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Drayton Court in July 2022 (3 weeks as of this review). The transition into full-time care is unsettling for sufferers of dementia. This may not always be the case but it certainly has been for my mother. After visiting for the weekend and witnessing caring engagement that is upbeat
and positive, and after seeing a clean homely environment, I feel confident she is being well looked after. It's early days but so far Drayton Court is ticking all of the boxes.

Reply from Aimee Lucas, Home Manager at Drayton Court

Thank you for taking the time to leave us a review - we really appreciate your feedback. I've shared your comments with the wider team. Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara B (Niece of Resident) published on 27 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident at Drayton Court for over two years now. He is very happy and content there. The carers are great with him and also my uncle gets on with them all. I can't fault his care in the home at all but some agency staff are not so good. The home is always very clean and tidy, my
uncle's room is always clean and well looked after and I would not like my uncle to be anywhere else and god willing, he will be there for many more years yet. He will be 92-years old this year. Well done to all the staff at Drayton Court.

Reply from Shirley Randle, Home Manager at Drayton Court

Thank you for taking the time to leave a review for us. We value your feedback and have noted your comments about our agency team members who we're using less frequently now that we have successfully recruited staff to permanent positions.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.690)

Overview of Review Score

The Review Score of 9.7 (9.690) out of 10 for Drayton Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.690 for Drayton Court is calculated as follows: ( (140 Excellents x 5) + (15 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 174 Ratings = 4.69

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Drayton Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 17 Mar 2025

Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedroom.


Awards / Recognitions (7)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Melissa

Melissa Davies

Job Title: Home Manager

Joined: 2018

I joined WCS Care in 2018, just over five years after starting my career in health and social care as a carer.


In my roles as Deputy Care Co-ordinator at Castle Brook in Kenilworth and Care Manager at Attleborough Grange, I further developed my experience in residential care before progressing into care home management as Home Manager at Attleborough Grange and now Drayton Court in Nuneaton.


Outside of work, I love swimming, going out with friends, painting and cleaning.


Frequently Asked Questions about Drayton Court

What types of Care is Drayton Court registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Drayton Court provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Drayton Court have?

There are 45 Single Rooms.

What are the Facilities & Services at Drayton Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Drayton Court to the centre of Nuneaton?

1.9 mile(s) as the crow flies, distance by road may be significantly further.