Visitors welcome at Drayton Court at any time. WCS Care also have a relatives' gateway where relatives can view care notes online, and share messages and pictures with loved one from anywhere (appropriate consents are required).
Drayton Court has a small car park at the front, however there is additional free parking in the local area.
Drayton Court has a Review Score of 9.7 (9.690) out of 10, based on 15 reviews in the last 2 years. Over all time Drayton Court has 32 reviews.
Review from Myra Q (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you very much for leaving us a review. We are so glad to hear that your mother has been having such a positive experience and will pass on these wonderful comments to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare M (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for taking the time to leave a review for us - it's lovely to see your father's own words reflected for us. I know the team will be really pleased to see this. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean Y (Wife of Resident) published on 5 August 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for leaving a review for us. It's our pleasure to look after your husband, and we really appreciate your kind words. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nicola S (Daughter of Resident) published on 16 July 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for leaving a review for us - we really appreciate you taking the time to do this and I'll pass on your comments to the wider team. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S H (Resident) assisted by family/friend published on 30 June 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for leaving your review - it's our pleasure to have you living with us. We really appreciate your kind feedback which I know the team will be pleased to hear.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn S (Daughter of Resident) published on 24 June 2021
Submitted via Website •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for taking the time to leave a review for us - we really appreciate it. I've shared your feedback with the rest of the team, who always like to hear from our residents and relatives. Kind regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lara W (Daughter of Resident) published on 23 June 2021
Submitted via Website •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for taking the time to leave a review for us. It was our pleasure to look after your father. Very best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Angela G (Goddaughter of Resident) published on 23 June 2021
Submitted via Website •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for taking the time to leave a review for us - we really appreciate your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D D (Sister of Resident) published on 20 April 2021
Submitted via Postal Card •
Report
Reply from Shirley Randle, Home Manager at Drayton Court
Thank you for taking the time to leave a review for us - we really appreciate it. It's our pleasure to look after your brother. Best wishes from the team at Drayton Court.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Doreen N (Husband of Resident) published on 10 June 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jean J (Daughter of Resident) published on 12 April 2018
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gloria B (Niece of Resident) published on 9 January 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.690) out of 10 for Drayton Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.690 for Drayton Court is calculated as follows: ( (140 Excellents x 5) + (15 Goods x 4) + (18 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 174 Ratings = 4.69
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Drayton Court is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Jul 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedroom.
Loading
Loading events
Job Title: Home Manager
Joined: 2018
I joined WCS Care in 2018, just over five years after starting my career in health and social care as a carer.
In my roles as Deputy Care Co-ordinator at Castle Brook in Kenilworth and Care Manager at Attleborough Grange, I further developed my experience in residential care before progressing into care home management as Home Manager at Attleborough Grange and now Drayton Court in Nuneaton.
Outside of work, I love swimming, going out with friends, painting and cleaning.