Visitors welcome at any time at Fairfield. WCS Care also have a relatives' gateway where relatives can view care notes online and share messages and photos with loved ones from wherever they are (with relevant consents in place).
Fairfield has a car park to the side of the home. There is also street parking in front of the home.
Fairfield has a Review Score of 9.8 (9.843) out of 10, based on 14 reviews in the last 2 years. Over all time Fairfield has 32 reviews.
Review from K S (Son of Resident) published on 3 March 2025
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for leaving a review for us. We really appreciate your feedback. Kind regards.
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Review from Charlene S (Daughter of Resident) published on 19 February 2025
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave a review for us. We're so pleased that your mum has settled in so well and so quickly. We know it's a very emotional and hard decision to take when someone moves into a care home and it can take everyone time to adjust. It's our pleasure to care for your mum. Kind regards
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Review from Angela K (Daughter of Resident) published on 27 January 2025
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave us a review and for your kind words - we're so pleased you all had a wonderful Christmas together. Very best wishes.
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Review from M K (Daughter-in-law of Resident) published on 27 January 2025
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for your feedback - we really appreciate hearing from our families. It's our pleasure to care for your mother-in-law.
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Review from Robert H (Son of Resident) published on 14 January 2025
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for your lovely feedback which I've passed on to the team - everyone really values hearing from our residents and relatives. Kind regards
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Review from Elaine R (Daughter of Resident) published on 11 December 2024
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you so much for leaving us a review - it means a lot and it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the rest of the team. Best wishes.
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Review from Sue T (Daughter of Resident) published on 7 December 2023
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This was such a weight off my shoulders as Mum has been on her own. We never discussed a care home with her, but she has totally taken to it.
The individual care and attention she gets is unbelievable, they take her to everything involving singing (as she loves singing). I have visited every day, but to be honest she doesn't need me there she is loving every minute, and I now know she is safe, well cared for and very happy! Fairfield is such a wonderful care home and I check on Mum's care and progress at any time on their portal. So pleased she is home.
Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave us a review. We really appreciate your lovely feedback and it's our pleasure caring for your Mum. Best wishes.
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Review from Christine B (Respite Resident) published on 28 September 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave us a review. We really appreciate your kind feedback. Best wishes.
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Review from Arryn Brendan M (Son of Resident) published on 1 September 2023
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The staff were so lovely and kind, and if not for geography, she could have stayed there forever. She has moved to a home nearer her home patch and all going well there too.
Reply from Maryann Walker, Home Manager at Fairfield
Thank you so much for leaving us a review and for your kind words. We're pleased to hear all is going well for your mum and it was our pleasure caring for her. Best wishes.
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Review from Geoff A (Son of Resident) published on 29 August 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave a review for us. We really appreciate your kind feedback.
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Review from L H (Daughter of Resident) published on 28 August 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for leaving a review for us and sharing your friend's feedback which is lovely to hear. It's our pleasure to care for your dad. Best wishes.
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Review from C W (Granddaughter of Resident) published on 9 August 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave us a review. We really appreciate the lovely feedback, and it's our pleasure to care for your grandma. Best wishes.
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Review from Karen C (Daughter-in-law of Resident) published on 2 August 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes.
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Review from Ronette P (Daughter of Resident) published on 2 August 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for taking the time to leave a review for us. We really appreciate your feedback which I've passed on to the rest of the team. Best wishes.
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Review from A N (Daughter of Resident) published on 28 February 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for leaving a review for us. We really appreciate your lovely feedback which I have passed on to the team. It's our pleasure to look after your mum.
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Review from Sylvia W (Daughter of Resident) published on 14 February 2023
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you so much for taking the time to leave us a review - we're so pleased you feel your mum's been progressing well since moving into her new home. I'll share your comments with the rest of the team, who always value feedback on the care they provide. Best wishes.
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Review from Jane K (Daughter of Resident) published on 31 May 2022
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you so much for this lovely feedback - it really does mean a lot to our team when we get such positive affirmation of what we do. Kind regards
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Review from Janet G (Niece of Resident) published on 26 April 2022
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you so much for leaving a review for us and for your very kind words. I've passed your comments on to the rest of the team who value receiving feedback on their care. Best wishes.
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Review from K S (Cousin of Resident) published on 6 August 2021
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for leaving a review for us - we really appreciate your kind words. Best wishes.
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Review from Sharon B (Daughter of Resident) published on 3 August 2021
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Reply from Maryann Walker, Home Manager at Fairfield
Thank you for leaving a review for us - we really appreciate your kind words which I've shared with the rest of the team. Best wishes.
Facilities
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Food & Drink
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The Review Score of 9.8 (9.843) out of 10 for Fairfield is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.843 for Fairfield is calculated as follows: ( (142 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.843
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Fairfield is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Oct 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedrooms.
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Job Title: Home Manager
Joined: 2009
I'm the Home Manager for Fairfield and have been with WCS Care since 2009.
In my time at WCS, I’ve applied my skills in a variety of roles from using my catering knowledge in my first role as a Caterer to being an Administrator/PA, Care Co-ordinator and Care Manager before becoming Home Manager in 2019.
In my spare time, I love spending time with family and travelling abroad.