Fairfield

Butler Crescent, Exhall, Coventry CV7 9DA
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9.8 32 Reviews
  • Fairfield, Coventry
Fairfield is located on the village green in Exhall, between the town of Bedworth and the City of Coventry. Fairfield benefits from being close to local amenities such as shops, pubs and a bus route and offers a homely environment for all residents.

Made up of three separate households, residents benefit from the perfect balance between independent living and the care and support they need. Each household has its own dining area and kitchenette as well as a living area which is the perfect space to socialise with family and friends.

The team strives to ensure that there’s never a dull moment at Fairfield. The activities schedule is varied and designed to ensure there is always something to look forward to and the beauty salon is the ideal space for a pamper.

Care Provided by Fairfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Maryann Walker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Fairfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Fairfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome at any time at Fairfield. WCS Care also have a relatives' gateway where relatives can view care notes online and share messages and photos with loved ones from wherever they are (with relevant consents in place).


  • Parking
  • Fairfield has a car park to the side of the home. There is also street parking in front of the home.


Total of 32, showing 1-20
9.8

Fairfield has a Review Score of 9.8 (9.843) out of 10, based on 14 reviews in the last 2 years. Over all time Fairfield has 32 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

As a family we visited Fairfield Care Home and mum was pleased to become a resident after 33 years of living alone. All the staff made mum feel special and she soon settle into a different way of life. It was after Christmas that mum became ill. The staff organised an ambulance to check her over and
doctors to monitor her recovery. It was reassuring that staff helped mum and us (the family) through a worrying time.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us. We really appreciate your feedback. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went in to this Home in December 2024 into a respite bed (following several falls). I was really worried about my mother going in to a care home, as she has dementia and struggles socially. All of the staff at Fairfield truly are amazing, my mum settled so very quickly, and this put all of
our minds at rest, she is interacting socially with other residents and all of the staff, in such a short time, I have seen an improvement in my mother. I was told initially they were like one big family, and that is exactly what they are! All of the staff from management, carers, admin, domestic, catering and maintenance, all have smiles on their faces always willing to have a chat and update me, nothing is too much trouble. This home/staff are just simply wonderful.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We're so pleased that your mum has settled in so well and so quickly. We know it's a very emotional and hard decision to take when someone moves into a care home and it can take everyone time to adjust. It's our pleasure to care for your mum. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

Sorry I am a bit late with a Christmas at Fairfield review! I spent most of Christmas Day with my Mam at Fairfield. What a happy atmosphere it was all day. The Christmas dinner was delicious and everyone seemed very happy. All the residents were given a Christmas gift. I also had my brother and sister
in law visiting from Mallorca who came to visit Mam at teatime. I had arranged for us to have tea there which was lovely too. It was my sister-in-law's first visit to Fairfield and she was very impressed with everything and we are all glad to see Mam so happy. We were absolutely spoilt. Thank you Fairfield.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review and for your kind words - we're so pleased you all had a wonderful Christmas together. Very best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

I visited my mother-in-law and found her to be happy and well cared for. She interacted well with the care staff and other residents. I had the opportunity to speak with the staff and found them to be familiar with my mother in laws specific care needs. I found the home to be warm and inviting and her
private room to be comfortable and clean.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for your feedback - we really appreciate hearing from our families. It's our pleasure to care for your mother-in-law.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this care home for over 18 months, and I've consistently found the level of care and professionalism to be excellent. The staff are compassionate, attentive, and go above and beyond to ensure her needs are met. The home is clean, well-maintained, and provides a welcoming
environment. I visit regularly, and the warm, friendly atmosphere makes it a pleasure for me as well. It's reassuring to see her well looked after, and the team's dedication is truly appreciated. I highly recommend this care home for anyone looking for exceptional care and support for their loved ones.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for your lovely feedback which I've passed on to the team - everyone really values hearing from our residents and relatives. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

Cannot speak highly enough of all the staff at Fairfield. They have made a very difficult event in our lives become a happier one. Not only for our mum but the family as well, guiding us with care, information, and genuine thoughtfulness. Our mum has "blossomed" again in the short time she has been
at Fairfield thanks to everyone's sincere care.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving us a review - it means a lot and it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the rest of the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum went into Fairfield on Tuesday, she was immediately greeted warmly and taken for a cup of tea. The next thing I hear, she has introduced herself every Resident in the lounge area, sang some songs and trotted of with a staff member to join the singing group on the next floor. she was totally oblivious
of me and my partner and was too busy even to see her room.


This was such a weight off my shoulders as Mum has been on her own. We never discussed a care home with her, but she has totally taken to it.


The individual care and attention she gets is unbelievable, they take her to everything involving singing (as she loves singing). I have visited every day, but to be honest she doesn't need me there she is loving every minute, and I now know she is safe, well cared for and very happy! Fairfield is such a wonderful care home and I check on Mum's care and progress at any time on their portal. So pleased she is home.


Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate your lovely feedback and it's our pleasure caring for your Mum. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Since my Husband was diagnosed with Alzheimer’s in 2018, I have cared for all of his day to day needs but recently found myself needing a break to recover from surgery. Prior to visiting Fairfield I had been reluctant to go down the care route, however after meeting the staff at the home my mind was
soon put at ease.
The staff were extremely professional, caring and went out of their way to make my husband feel welcome. The home was spotlessly clean and catered for all of his needs, I would not hesitate to use their service again next time either of us need a break!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate your kind feedback. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was here in emergency care for nine weeks, and I can't express how much she loved it there and the care was excellent.


The staff were so lovely and kind, and if not for geography, she could have stayed there forever. She has moved to a home nearer her home patch and all going well there too.

Thank you. She lost a few vapes though, they will never be found!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving us a review and for your kind words. We're pleased to hear all is going well for your mum and it was our pleasure caring for her. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

Very friendly care home. All staff were very helpful nothing too much trouble. We will definitely be using it again.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your kind feedback.


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Overall Experience  Overall Experience 5.0 out of 5

I brought a family friend to visit my dad recently. Her comments afterwards were "He is in such a lovely care home. You couldn't get better". This means a lot to me as Dad's move to the home was during Covid when choosing and comparing homes was not straightforward. We are so grateful to all the management
and staff at Fairfield Care Home.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us and sharing your friend's feedback which is lovely to hear. It's our pleasure to care for your dad. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, very warm and friendly, and always helpful. Treat my grandma with kindness. Grandma is always well-kept, her hair washed and clean. Her room is always tidy. Her dinners are to a high standard. Grandma is very happy.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave us a review. We really appreciate the lovely feedback, and it's our pleasure to care for your grandma. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are always attentive and caring. As a family we have been very concerned about Mum since being diagnosed with dementia, the management and all staff have helped us through this process. Giving reassurance and guidance when needed.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes.


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Overall Experience  Overall Experience 4.0 out of 5

I came to visit my mum recently in June over three weeks. Each time I visited, the staff were always polite. My mum had only recently moved to the care home. I was so impressed with how much more my mum was engaging in activities, especially the singalong. The home itself is excellent, in cleanliness
and adequate room for residents. I felt confident that my mum was in safe care and that her needs were being met. Staff were all very polite to Mum, greeting her by her name.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We really appreciate your feedback which I've passed on to the rest of the team. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Mum went into Fairfield for respite at the beginning of the Covid pandemic due to awaiting a heart procedure, and the family not being able to give her around the clock care that she needed. The home took her back after the procedure on the day of lockdown to recover. She did manage to go home at the
end of April 2020.
Her illness did progress, so we decided to look around for permanent residency and could not find anything better than Fairfield.
The staff are amazing, and any issues we have had have been dealt with by the management team. It is a very friendly place to be, and all the residents seem to be friendly too. We like the way we can log in and see how Mum has been looked after, what she has eaten and the entertainment she has been doing during each day. The staff are very caring, and nothing is too much trouble.
The rooms are always clean and tidy, and the alterations they are doing are amazing so far.
The family are very happy that she is safe and being looked after 24/7.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us. We really appreciate your lovely feedback which I have passed on to the team. It's our pleasure to look after your mum.


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Overall Experience  Overall Experience 5.0 out of 5

After a long stay in hospital mum was discharged to Fairfield at night. She was disorientated and upset but the staff were amazing and gave her lots of reassurance. The home is very well run, the staff are dedicated and caring. They take time to get to know the likes and dislikes of residents to help
them live their best possible lives. It is a happy environment, nothing is too much trouble. Residents are encouraged to join in activities and chat. Mum has even gone on a trip on the memory maker bus which she wouldn't have done before. Mum has gone from not wanting to be there at first to wanting to stay. Thank you.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for taking the time to leave us a review - we're so pleased you feel your mum's been progressing well since moving into her new home. I'll share your comments with the rest of the team, who always value feedback on the care they provide. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Since the first visit to Fairfield I just felt it was the sort of place my mum would be happy in and I wasn’t wrong. When mum arrived she was a shadow of her former self but with the care and good decision making from the staff she is much better and the mum I recognise. The door is always open to speak
to senior members of the team and things only have to mentioned once and any issues are resolved. All the care team are great and work very hard to meet the needs of mum. I can rest in the knowledge that she is in a safe and caring place. Thank you to everyone from a very grateful daughter.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for this lovely feedback - it really does mean a lot to our team when we get such positive affirmation of what we do. Kind regards


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly, helpful and competent staff. They are all able to relate to the individual needs of my Auntie. All meals are good with plenty of variety and goodness. Plenty of activities for residents to take part in whatever their needs. Would thoroughly recommend Fairfield. The care is excellent.
I would like to take this opportunity to thank all the staff for their outstanding commitment.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you so much for leaving a review for us and for your very kind words. I've passed your comments on to the rest of the team who value receiving feedback on their care. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

Friendly and competent staff. They are all able to relate to individual needs of the tenants.
All meals are good with plenty of variety and goodness.
Plenty of activities for residents to take part in whatever their needs.
Would throughly recommend Fairfield. The care is excellent.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us - we really appreciate your kind words. Best wishes.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came into Fairfield for respite following a series of falls at home. She was very well cared for and enjoyed her stay. She decided to become a full-time resident. We have been very pleased with her care, and her health has improved visibly. She likes the staff who are very cheerful and caring,
and for whom nothing is too much trouble. Visits can be arranged easily, and Covid precautions are made to ensure safety for residents, staff and visitors alike. I can highly recommend Fairfield to anyone who needs a happy and safe environment for their loved ones. I am very pleased that we chose Fairfield for Mum. Well done to the staff, you do a brilliant job! Thank you.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us - we really appreciate your kind words which I've shared with the rest of the team. Best wishes.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Fairfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Fairfield is calculated as follows: ( (142 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairfield is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2018

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 17 Mar 2025

Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (1)

Maryann

Maryann Walker

Job Title: Home Manager

Joined: 2009

I'm the Home Manager for Fairfield and have been with WCS Care since 2009.


In my time at WCS, I’ve applied my skills in a variety of roles from using my catering knowledge in my first role as a Caterer to being an Administrator/PA, Care Co-ordinator and Care Manager before becoming Home Manager in 2019.


In my spare time, I love spending time with family and travelling abroad.


Frequently Asked Questions about Fairfield

What types of Care is Fairfield registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairfield provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairfield have?

There are 37 Single Rooms.

What are the Facilities & Services at Fairfield?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairfield to the centre of Coventry?

4.6 mile(s) as the crow flies, distance by road may be significantly further.