Fairfield

Butler Crescent, Exhall, Coventry CV7 9DA
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9.8 32 Reviews
  • Fairfield, Coventry
Fairfield is located on the village green in Exhall, between the town of Bedworth and the City of Coventry. Fairfield benefits from being close to local amenities such as shops, pubs and a bus route and offers a homely environment for all residents.

Made up of three separate households, residents benefit from the perfect balance between independent living and the care and support they need. Each household has its own dining area and kitchenette as well as a living area which is the perfect space to socialise with family and friends.

The team strives to ensure that there’s never a dull moment at Fairfield. The activities schedule is varied and designed to ensure there is always something to look forward to and the beauty salon is the ideal space for a pamper.

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Care Provided by Fairfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Maryann Walker (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Fairfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,200
  • (these prices are only a guideline, please contact Fairfield to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time at Fairfield. WCS Care also have a relatives' gateway where relatives can view care notes online and share messages and photos with loved ones from wherever they are (with relevant consents in place).


  • Parking

  • Fairfield has a car park to the side of the home. There is also street parking in front of the home.


Fairfield Reviews (32)

Total of 32, showing 21-32
9.8

Fairfield has a Review Score of 9.8 (9.843) out of 10, based on 14 reviews in the last 2 years. Over all time Fairfield has 32 reviews.

Overall Experience

  • 30
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Date Published

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Review from Sara B (Daughter of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Coming up to a year that we had to make the very difficult decision that the level of care needed for my mum was beyond our family's capability. We dropped her off in the middle of a pandemic and just had to wave her off so upsetting for all involved. A difficult year on for all I would like to thank
and praise the staff for all their hard work, dedication and the level of care given. The staff during this time advised me to move her down into the extra care of the dementia unit. She has thrived in this caring and specialist environment. I couldn't have wished for a better place for my mum the staff are so caring and dedicated to treating the residents with full respect and compassion. Today's visit was truly heartwarming I spoke at length to the lead carer about dementia, she was very knowledgeable, spoke with passion and care putting my worries to bed. The carer was energetic, engaging and compassionate as we danced sang and laughed. My mum is happy so amazing thank you all.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving such a lovely review for us - your feedback will be really appreciated by the team. Very best wishes.


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Review from Nicky D (Daughter-in-law of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partners mum has been at Fairfield for a couple of years now; she settled in really well, and the staff have been amazing since day one. Throughout the Covid pandemic, they have been brilliant. We could have FaceTime with my mother-in-law, so we were able to keep in contact regularly, also once visiting
started again, we have been able to see her nearly every week in the Covid safe cottage - it’s just brilliant! We couldn’t have asked for any more from the staff; they are all doing an amazing job! To know my mother-in-law is so well looked after is great. Thank you!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving such a lovely review for us. We really do appreciate your kind words and I'll be passing your feedback on to the rest of the team. Best wishes.


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Review from Keith J (Son of Resident) published on 8 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited several care homes for other family members this one is the best.
The staff are very friendly and welcoming.
With the Covid restrictions in place they have made visiting easy. Their kindness and caring is beyond words.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving such a lovely review for us - we really appreciate your feedback which I've shared with the team. Best wishes.


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Review from Kenneth F (Next of Kin) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff could not be more helpful and accommodating, nothing but nothing is too much trouble for them to arrange for my visits, even in these difficult Covid-19 times. Contacting the resident is easy and she is treated with care and dignity at all times, day or night. I'm kept continually informed
as to her daily activities and access to the management team to discuss her care and progress is operated on an open door policy. I am the sort of person that likes to have information on a regular basis and sometimes on a necessary basis, my requests have always been accommodated. Events take place regularly and my resident looks forward to them, they are obviously stimulating and enjoyable. At last, I can sleep well without having to worry. Thank you, excellent work!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for your very kind review. It's our pleasure to care for your loved one. I've passed on your feedback to the rest of the team. Best wishes.


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Review from Maz C (Daughter of Resident) published on 25 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Fairfield in February following a fall at Christmas, her dementia had progressed. The staff have been so helpful and welcoming from day one. Mum has settled in really well. We have the relative's gateway app which enables us to look daily at how mums day has gone and see what she is eating
and drinking. We have been so lucky that we have still been able to visit mum during the pandemic in the garden cottage, something I personally found helpful. We haven't actually been able to enter the home due to the circumstances but from what mum says her room is lovely, and the staff are constantly going into her checking she's ok. The manager, care coordinators, receptionist, and the lady who does the fundraising are so lovely and friendly nothing seems too much trouble. We found it a difficult decision to move mum from her home but now realise we couldn't have found anywhere better for her.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving a review for us. We really value your feedback and kind words which I've shared with the rest of the team. Best wishes.


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Review from Maria F (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fairfield house for two years. From the moment she arrived, she has received the best possible care. The staff are very dedicated and nothing is too much trouble. They are led by an equally dedicated and efficient management team. Also, they go to great trouble for special
occasions, including residents birthdays, Christmas, Valentine's day and Easter amongst others. Every resident gets a present. They are well looked after in every way. The home is kept very clean and clothes are well laundered. The food is also fantastic. You always get such a warm welcome when you enter the reception of Fairfield house. I would urge anyone to consider this care home for their relative.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for leaving such a lovely review for us - we really appreciate your kind words. Kind regards.


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Review from Penny M (Granddaughter of Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so caring. We understand that no one will care for our Nan like we do but during this pandemic, the staff have been like family. They contact us regularly when she’s unwell and keep us informed when needed. We visit every week and the staff are amazing with my Nan. They are the careers
that bring her to our isolated visits and are both so caring and kind to both her and us. They go above and beyond to help us. The lady in reception is always helpful when we need help with payments etc. The manager is always approachable and will return our calls if we have any concerns. Other staff have also supported us as a family with the loss of our grandad who was a resident that passed away to Covid last year. On the day of his funeral, my Nan was unable to attend which was heartbreaking but his body came past the home so my Nan could say her goodbyes and all the staff came out with masks and socially distanced to wave him off which was so lovely. Thank you Fairfield!

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. It's our pleasure to be there for your nan and family, especially over the last year. I've passed your kind words on to the rest of the team. Very best wishes.


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Review from Danielle T (Granddaughter of Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We wanted to say a big thank you to the team at Fairfield for helping us celebrate our Grandma's 90th birthday. Given the difficult circumstances, we are all facing at the moment, for you and your team to make time to help us see her face to face in the Gateway room was fantastic. All safe and sound
following the COVID rules, the facility was perfect, and we can see why it used constantly for other residents and families. We appreciate so much your care and attention for her, and we can see she is in very safe hands. I think she enjoyed the birthday cake, tea and a couple of sherries on her special occasion.

Reply from Maryann Walker, Home Manager at Fairfield

Thank you for taking the time to leave a review for us. We're really pleased that our new Covid-secure visiting room was ready in time so you could celebrate this special occasion together. I'll pass on your kind words to the rest of the Fairfield team. Best wishes.


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Review from Sarah E (Daughter of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came into Fairfield for respite while my mum recovered from a fall, but we later required this could be made permanent as my dad had Alzheimer’s and he needed care. His care and experience throughout his time at Fairfield was wonderful. The carers, environment, food and general well-being were
outstanding.
My dad moved into 'end-of-life' care and again, the quality of care, compassion and dignity provided by Fairfield was simply outstanding and very reassuring to me and my mum. We called every day, no matter what time of the day, they could not be more helpful and kept us updated with the condition of my dad right down to his last breath. I can't speak highly enough of Fairfield and their whole team.

Reply from Maryann Walker, Home Manager at Fairfield

Dear Sarah,
Thank you for taking the time to write a review about Dad's care. I'll pass on your kind words to the rest of the team who I know will appreciate your feedback. Best wishes.


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Review from Eric E (Brother of Resident) published on 22 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother passed at your facility on April 6, 2020. I wanted to express my gratitude to your staff for caring for him over the past few years. He was relaxed and happy at Fairfield. I live in Victor Harbor, South Australia, and being so far away from him, it was comforting to know he was content and
was being well looked after. Thank you, and keep safe in these uncertain times.
P.S. A cousin of mine is also at Fairfield and I had another cousin pass away there, our family is well acquainted with Fairfield!

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Review from P N (Son of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident two years ago receiving Dementia care. Her care and experience throughout her entire time at Fairfield was wonderful. The carers, environment, food and general well-being were outstanding.
My mother moved into 'end-of-life' care and again, the quality of care, compassion
and dignity provided by Fairfield was simply outstanding and very reassuring to me and all of my family. I can't speak highly enough of Fairfield and their whole team.

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Review from Janet (Daughter of Resident) published on 17 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

How lucky were we to get Mom into this lovely care home. Our family had to make the tough decision for mom to go into care. Fairfields is a lovely caring home mom could not be better looked after. She is treated with dignity and respect just what we wanted for her. We are also treated like family, visiting
anytime we want and made to feel very welcome. We feel like we are visiting Mom in her own home were able to make tea and relax with her. All the staff with no exception are lovely pleasant people always smiling and always have time to answer any questions we may have and putting our minds at ease.Nothing is too much trouble. We cannot put into words how grateful we are to these lovely caring people. Sincere thanks to you all

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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Fairfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Fairfield is calculated as follows: ( (142 Excellents x 5) + (22 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 166 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairfield is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 17 Mar 2025

Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (1)

Maryann

Maryann Walker

Job Title: Home Manager

Joined: 2009

I'm the Home Manager for Fairfield and have been with WCS Care since 2009.


In my time at WCS, I’ve applied my skills in a variety of roles from using my catering knowledge in my first role as a Caterer to being an Administrator/PA, Care Co-ordinator and Care Manager before becoming Home Manager in 2019.


In my spare time, I love spending time with family and travelling abroad.