Four Ways

Mason Avenue, Lillington, Leamington Spa CV32 7PE
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9.9 50 Reviews
  • Four Ways, Leamington Spa
Four Ways is situated in Lillington on the edge of Leamington Spa. The home has a range of amenities on its doorstep, including a small parade of shops, a post office, local library and bus route.

Delivering long-term and respite care for older people, Four Ways offers three households each with its own living spaces, including a lounge, dining area and kitchenette. The lounge areas and gardens are the perfect space to socialise in the warmer weather.

The team plans regular outings and day trips on the Memory Maker minibus - which relatives are invited to join and the home also benefits from a café, spa bath and a beauty salon offering unisex hairdressing and manicures.

If you’d like to find out more, please get in touch with the friendly team.

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Care Provided by Four Ways

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Louise Spann (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Four Ways

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,235
    • Self-Funded Residential Dementia Care from £1,335
  • (these prices are only a guideline, please contact Four Ways to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time to Four Ways. WCS Care also have a relatives' gateway where relatives can view care notes online and share messages and photos with loved ones (with appropriate consents in place).


  • Parking

  • Four Ways has limited car parking available, however there is on the street parking available in the area.


Four Ways Reviews (50)

Total of 50, showing 1-20
9.9

Four Ways has a Review Score of 9.9 (9.892) out of 10, based on 31 reviews in the last 2 years. Over all time Four Ways has 50 reviews.

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Review from Jo F (Niece of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie and uncle live at Four Ways. Whenever I visit I see the consistent high standard of care. This home has a heart. The staff go over and above to ensure my auntie and uncle are together as much as possible and they even set up valentine surprises for them both. They give little anecdotes to
me about things my auntie and uncle have done or said. These are memories I will treasure. I wouldn't hesitate to recommend this home. It is outstanding.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for your lovely feedback which is appreciated by everyone at Four Ways. It's our pleasure to care for your auntie and uncle. Kind regards


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Review from Helen A (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents reside at Fourways. I feel very confident they are cared for to the highest standard. I have seen first hand the commitment and dedication of staff members at all levels/roles as they diligently go about their duties to ensure all residents are able to live their final years to the full in
a safe, caring and happy environment. It's great seeing the residents enjoying the activities and entertainment. Dad loves to play dominoes and is encouraged to do so, he's gone for pub lunches, trips to country parks and to community activities. Fourways is a wonderful care home with gardens well kept by staff, residents and volunteers, the floors are themed and there's a kitchen providing freshly cooked tasty meals. When visiting my parents I'm made to feel so welcome by friendly staff. I sometimes visit with my mini dachshund and he receives lots of attention and is made welcome too! If my friends were looking for a residential home for a parent(s) I would undoubtedly recommend Fourways.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave a review for us. We really appreciate your feedback. It's our absolute pleasure to care for your mum and dad and have you as part of the Four Ways family.


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Review from Philip K (Son-in-law of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law, now 90 years old, became a resident at Four Ways in the early part of 2023 and has been provided exemplary care by the team working at the home. Her room is well decorated and nicely furnished and kept clean and tidy at all times. Her bed is warm and comfortable and she sleeps very
soundly in it. The carers are very attentive and kind to her and she has developed a great fondness for those she sees regularly. They are very careful with her and have provided her the right personal care at all times; nothing seeming too much trouble. They do provide her with good meals (she is a fussy eater and she gets a lot of support over that!) and she is kept very well hydrated, her general health being well monitored too. Proper processes are followed in medication and care.
The supervisor/manager, is very personable, capable and effective in all she does. The team at Four Ways is really good and I am very happy with how my mother in law is being cared for.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave a review for us - we really value feedback from our residents and relatives. I've passed on your comments to the rest of the team. Very best wishes


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Review from Kate L (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Fourways now for over 3 years and it is very obvious to his family that he feels very safe and secure there, when we take him out for the day, although he has a lovely time, you can sense his relief when he is back and in his own space again. I do not think you could ask for more
than that as a relative of a resident.


The carers at Fourways really care and you can feel that when you are there, but also, most of them have been working there for a long time and because of that, they all have special relationships with all of the residents. It is a lovely place to spend time and I always walk away confident that my dad is in good hands.


The home is clean and bright and has a happy atmosphere, the food is home-made and tasty and the menu is flexible depending on how the residents feel on any given day. My dad doesn't really engage in the daily activities, but the programme always looks varied and interesting for those that do. Thanks to all at Fourways.


Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving a review for us - we really appreciate your kind words which I've shared with the rest of the team.


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Review from Helen E (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If I had to use one word to sum up the care given by Four Ways it would be outstanding. The staff that took care of dad are, without any hesitation, the most selfless and caring people you could possibly want to take care of your loved one. The love and tenderness they bestowed upon dad was both heartwarming
and comforting to witness. They work tirelessly and nothing is ever too much trouble - they genuinely want to care and help. Four Ways is run by an excellent management team and nothing is too much trouble. Dad became quite poorly towards the end of December last year and we believed and were told that he would, at that point, be put on the end of life pathway. However because of the sheer unrelenting tenacity, care and tenderness that was given by the staff, dad rallied and I was given a further 4, precious weeks with him. Dad passed away peacefully very recently and his loss was not only felt by my family, but also, clearly, by all the staff there that had cared for him over the last 4 years.

Reply from Louise Spann, Home Manager at Four Ways

Thank you so much for taking the time to leave us a review and for your wonderful feedback. It means a lot and it was our absolute pleasure caring for your Dad. I'll share your comments with the rest of the team. Best wishes.


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Review from Jane C (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Fourways now for over 2 years after being transferred from hospital. During the middle of last year my mum became really poorly and was again admitted to hospital after prompt action from the staff involved. On her return she remain slow to recover but with the time and
dedication shown by the staff who care for my mum, encouraging her to drink and having to feed her small amounts and maintaining her dignity during her care and management has enabled my mum to recover slowly with there continued support.
They have supported me through what has been at times very tough, and always showed me kindness and given me a much needed hug. They are all an amazing team and much appreciated by my mum and myself.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving a review for us - we really do appreciate your feedback. It's been our absolute pleasure to care for your mum and have you as part of the Four Ways family.


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Review from l W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at this home are very caring and always make sure the residents are happy in whatever way they can. I'm happy that there are activities on a regular basis which helps the residents to interact with each other and is beneficial to each individual too which I feel is important. Any issues/concerns
raised are dealt with accordingly as requested by the family which gives us peace of mind knowing she is being looked after. The outings are a good thing too as it gives us and the relatives something else to relate to when we visit. Well done Four Ways, thank you.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving a review for us. We really appreciate your time and feedback, and if you would like to join us on one of our trips out please let us know - family are always welcome to come along. Kind regards


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Review from M J (Granddaughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been resident for 5 years and made a lovely friend since arriving. Friendly and inviting staff - great to know that family member is in a safe space and being cared for. Bright space and great garden too!

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving a review for us - we really appreciate your feedback. Kind regards


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Review from Maureen P (Mother of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Fourways for over 4 years since breaking her hip. She always assures us that she is very well looked after and is very proud of her room. She always looks well turned out - has visits from the hairdresser and chiropodist whenever necessary. Always a fussy eater she enjoys the food
- the staff are very patient with her. The medical care is first class. Visitors are always made welcome and the home is always clean, tidy and the staff friendly and welcoming.

Reply from Louise Spann, Home Manager at Four Ways

Thank you so much for leaving us a review - it's lovely to receive such a positive affirmation of what we do. I'll share your comments with the team, who I know will appreciate hearing your feedback. Best wishes.


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Review from S B (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just returned from taking my mum to Ireland (where she was born) for her 80th birthday. Mum has not travelled for decades and she has high needs so the trip needed careful planning. I wish to thank all the staff at Fourways for supporting me and my sister to do this. They prepared her medication
so that I could manage it easily whilst away, they liaised with the frailty nurse for additional medication needs. They prepared staff for her early departure and returns. They also supported her to help with extra things like painting her nails to make her look extra pretty for the trip. (Thank you) All brilliant!

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving feedback for us. We're so pleased you were able to spend this special time together and make new memories with your mum. Very best wishes


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Review from Paul J (Son-in-law of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law as the onsets of dementia, moving into Four Ways coming up to a year ago. Since day one she as been looked after to a very high standard. The care homes is a lovely place for both residents and visitors with great facilities including coffee shop and beautiful garden. Nothing is too
much trouble for any of the staff and always go that extra mile to unsure the residents are comfortable and happy. We have the piece of mind that mother is being well looked after and needs for nothing, all the team should be proud of their work.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave your feedback for us. We really do appreciate your kind words which I've shared with the rest of the team. Kind regards


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Review from Emma C (Friend of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner's aunty recently moved into the home and the whole team have been outstanding. It's been a sensitive time for him too and everyone went above and beyond to make the process smooth. She's settling in and being well looked after

Reply from Louise Spann, Home Manager at Four Ways

Thank you for your lovely feedback. It can take a while for everyone to adjust to this kind of move, so if you have any questions at any time please just call or drop in to the home.


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Review from Dave S (Friend of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my aunty into the home early January 2025 and your whole team have been absolutely amazing. I can't thank them enough for helping us manage such a sensitive situation. I already feel my aunty is safe and will be able to enjoy her time and get some fun back into her life.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving a review for us. We really value your feedback. It can take a while for people to settle into their new home so if you or your aunty have any questions at any time please just speak to me or a member of my team and we'll be happy to help.


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Review from Decland C (Grandson of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the service provided. The nurses and carers are very on the ball, knowledgeable and take care of things very quickly. One of the main reasons I am happy is that we as family know she is safe and well looked after.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave a review for us. It's lovely to hear that your family feel so happy with everything we do at Four Ways. Kind regards.


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Review from Victoria M (Friend of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel at home when I visit Fourways. The staff are friendly and welcoming.
All residents look happy to be living there, it's clean, bright and homely. The food smells amazing and looks appealing. I have never felt like it's a care home, when you walk in the cafe is the reception area and it's
always busy with residents, family, friends and staff. The have a weekly event schedule and also run fun clubs separate from the event schedule such as dominoes. They go on lunch clubs and participate in local community events throughout the year. My dog is also welcome, which is a nice touch.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave a review for us - we really appreciate your feedback. Very best wishes


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Review from Alison J (Daughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care has been taken of my mother from March 2024. Nothing has been too much trouble for either the staff or the management and at a very difficult time for our family, we feel we are in safe and professional hands. My mother was made comfortable from day one and there has been an emphasis
on ensuring she has the best care. Both myself and my mother are delighted with her care plan and happy with her new home.

Reply from Louise Spann, Home Manager at Four Ways

Thank you so much for leaving us a review and for your wonderful feedback. It means a lot and it's our pleasure caring for your mother. I'll share your comments with the rest of the team. Best wishes.


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Review from D W (Son of Resident) published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and helpful.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for leaving us a review, we really appreciate your feedback. Best wishes.


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Review from D H (Brother of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my brother's care it has helped him improve his health and aim for an independent life in the future.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave us a review. We really appreciate your feedback and it's our pleasure caring for your brother. Best wishes.


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Review from Dawn N (Daughter-in-law of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law, who has moderate dementia, has been at Four Ways for around a year. She settled in really well from the outset and has thrived under their care. Visitors are welcome at any time and there are lovely lounge and garden areas to sit, relax and have a cuppa with your loved ones. There is
a homely atmosphere that makes visiting a pleasure and the staff are always very welcoming and supportive. There are lots of activities that residents can take part in, and I often see them having a sing-song with a singer/musician who visits regularly. The best thing about Four Ways is seeing my mum-in-law happy and contented in a place that she considers her home. The Management Team and every member of staff should feel proud of their outstanding work.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for your lovely, heartwarming feedback which I have shared with the rest of the team. It is really appreciated. Kind regards


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Review from Howard N (Son of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother has been here now for 12 months and is completely settled and happy. She always comments on the friendly staff and excellent food and feels very comfortable in her room, on the family visits which are very regular we have never had a major concern with our mother's care and feel very reassured
that our mother is being well cared for.

Reply from Louise Spann, Home Manager at Four Ways

Thank you for taking the time to leave a review for us. I've passed on your comments to the team. Kind regards


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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Four Ways is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Four Ways is calculated as follows: ( (327 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 361 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Four Ways is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 17 Mar 2025

Please contact the care home and Press 1 to speak to our Trusted Advisor about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (1)

Louise

Louise Spann

Job Title: Home Manager

Joined: 2007

I’m the Home Manager for Four Ways and have been with WCS Care since 2007.


I started my journey with WCS at Four Ways working as a part-time, lead and senior carer, before opening up Drovers House in Rugby as the Deputy Home Manager in 2013.


After developing my experience as Home Manager at Drovers House, Castle Brook in Kenilworth, and Attleborough Grange in Nuneaton – I then moved back to Four Ways in my current role.


I'm passionate about helping others and feel nothing is ever too much trouble. I like getting to know our residents, staff and visitors and bringing fun and laughter to our work, whilst always getting the job done.


Frequently Asked Questions about Four Ways

What types of Care is Four Ways registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Four Ways provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Four Ways have?

There are 47 Single Rooms.

What are the Facilities & Services at Four Ways?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Four Ways to the centre of Leamington Spa?

1.4 mile(s) as the crow flies, distance by road may be significantly further.