Four Acres

Archer Close, Studley B80 7HX
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9.4 47 Reviews
  • Four Acres, Studley
Four Acres is a newly rebuilt residential care home in Studley, close to Redditch, accepting new residents from 15 October 2018 onward. Four Acres has benefitted from a thoughtful redesign and completed to a high specification. The exceptional facilities available at Four Acres will enable residents to indulge in a truly fulfilling lifestyle in impressive surroundings, where health and wellbeing are a priority.

Residents of Four Acres can be assured to find an exemplary care home experience, offering a truly professional service where person-centred care and attention to detail are an everyday importance. The experienced team of professional, highly-trained Runwood Homes carers, who have transferred back to Four Acres following the homes' reconstruction, will be on hand to cater for each and every resident; providing unparalleled support and companionship on a 24-hour basis.

Residents at Four Acres will benefit from:

· 24 hour expert care
· Private bedrooms with TV and en suite facilities
· Comfortable and homely lounges
· Enjoyable dining experiences
· Hairdressing salon and spa
· Varied activities programme
· Beautifully furnished, landscaped courtyard
· Raised flower beds
· Regular outings
· Local community involvement
· Family and friends always welcome

At Four Acres they fully understand that choosing a care home can be a first experience for many. Staff are here to support clients in their search for a suitable home offering the appropriate levels of care required.

Care Provided by Four Acres

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Leanne Brenham (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Four Acres

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Four Acres to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 47, showing 1-20
9.4

Four Acres has a Review Score of 9.4 (9.403) out of 10, based on 9 reviews in the last 2 years. Over all time Four Acres has 47 reviews.

Overall Experience

  • 37
  • 9
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

As a recently retired NHS Nurse I have been constantly very impressed with the personalised care and attention that my father-in-law received during his 3 years at Four Acres. His increasing care needs were always met, he loved living at Four Acres and regarded it as home and achieved his goal of living
out his days there. Thank you Four Acres, you have been an excellent team of caring staff there. Please look after them.

Reply from Tia Wozniak, Manager at Four Acres

Thank you so much for taking the time to leave such a lovely review. We are very proud of our team at Four Acres and I will share your kind words with them all.


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Overall Experience  Overall Experience 4.0 out of 5

The home cares and supports both the family and resident. I found everyone very caring and helpful. Everyone seems very happy and content to being there.

Reply from Tia Wozniak, Manager at Four Acres

Thank you for taking the time to leave a review. I will be sure to pass on your kind words to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Very good experience just short on excellent as very few of the staff are not really caring, they do not treat residents as they would their own mother. Otherwise highly recommended. Our friend has been a resident for nearly 5 years and is very content.

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Overall Experience  Overall Experience 5.0 out of 5

My Mother has just spent a week’s respite at Four Acres and we were so pleased with the home. When she arrived, Mum was greeted by name by the staff which instantly eased any tension, and without any delay, we were taken to her room and introduced to the team leader and specific staff. There was no
pressure on my Mother to do anything or go anywhere she didn’t want during her stay, and we could just tell that she’d been extremely well cared for and well-fed. It’s very hard as a daughter to walk off and leave a vulnerable parent with what are essentially strangers, but I felt confident and was told to call anytime for reassurance, and the deputy manager checked that I was alright as I left which was a very kind gesture. As a family, we have no concerns at all about using Four Acres in the future. A huge thank you to all the staff who made everything as easy as possible for us.

Reply from Tia Wozniak, Manager at Four Acres

Thank you very much for your kind words. We look forward to welcoming your mother back soon.


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Overall Experience  Overall Experience 5.0 out of 5

Four Acres is proving to be invaluable to my mother having found it necessary to cease living and coping on her own. She simply adores the building, staff, the many rooms to enter and the oh-so-friendly staff.
She is no longer lonely at 93 years of age.
I have observed many aspects of Four Acres myself
as her daughter and I have no complaints whatsoever in the 5 months my mother has been resident there.
Without doubt, every single employee meets the residents and me in the corridors with a beaming natural smile and says hello or exchanges a few pleasantries.
So many activities are arranged and many trips out either in the minibus or to local cafes etc within walking or wheelchair distance.
I can now relax knowing my mother is being cared for and she would not be anywhere else.

Reply from Tia Wozniak, Manager at Four Acres

Thank you for taking the time to leave us a review. I will be sure to pass this onto the team. Your mother is a joy to have here at Four Acres.


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home. Nan was moved from a previous care home where she was neglected dirty underweight and withdrawn. Four Acres improved her quality of life and brought Nan out of her shell. Special thanks go to the staff in the last week of her life. They were all caring, kind, sympathetic and went
above and beyond not just for Nan but for the whole family. Nothing was too much trouble and they looked after us all extremely well.
I really can’t fault the care and compassion of the staff so much so our uncle now resides there and is also happy and well looked after.

Reply from Tia Wozniak, Manager at Four Acres

Thank you so much for your kind words. Your nan is very much missed here at Four Acres.


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Overall Experience  Overall Experience 5.0 out of 5

The home is bright and spacious and the kind and caring staff ensured my sister-in-law enjoyed the activities, good food and facilities available, especially the opportunity to have a hairdo and foot care. It is a pleasure to visit.

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Overall Experience  Overall Experience 5.0 out of 5

Such pleasant, friendly and caring staff who are always approachable. There is a lovely and happy atmosphere there and the residents look very content from being looked after so well. My auntie had been there three years and cannot talk highly enough about Four Acres Care Home.

Reply from Tia Wozniak, Manager at Four Acres

Thank you for taking the time to review our lovely home. I have shared your review with the team and they couldn't be more proud.


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Overall Experience  Overall Experience 5.0 out of 5

Mum had quite a few needs that stretched this hard working and caring team, but they always remained positive and went that extra mile. Mum is now in nursing but thank you to Four Acres for caring for her needs over the last two years and to always being welcoming to us as a family. A staff member went
to see Mum in her new setting and Mum was over the moon to see her again, hasn't stopped talking about seeing you again.

Reply from Tia Wozniak, Manager at Four Acres

Hi Deb,
Thank you for your lovely review - I will be sure to share this with the Four Acres team.
I am so pleased mum is now settled in her new home, I am sure she won't be short of visitors from Four Acres!


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been here a while and is not the easiest of residents to look after, but with the help of the home manager, who is a superstar, and her very supportive staff that look after mum so well on a daily basis, they have realised how to deal with her now to avoid any issues. The staff are so welcoming
when we visit and I feel like they care for us too. Its come on leaps and bounds since the home manager has taken over, who is very approachable should you need to discuss anything with her, and it shows in the awards and improvement in the CQC rating thank you to all concerned its much appreciated the care you give our lovely mum.

Reply from Dani Pathirage, Home Manager at Four Acres

Hi Elaine, thank you for all of your kind words and for praising us on our recent achievements in the home. We work hard to ensure that all of our residents receive the best quality care and to see such glowing reviews, shows that we are making an impact and has made our day. I will be sure to pass on your positive feedback to the rest of the team. Have a great day!


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Overall Experience  Overall Experience 5.0 out of 5

Came to see my nan last week. Such a wonderful place. The home is extremely clean and the staff are there if you need anything. My nan is hard of hearing and she lost so many hearing aids. The new manager is brilliant she arranged the audiology and got everything done in two weeks. Very polite young
lady. She even invited me to the next relative meeting. Great achievement on CQC, it's outstanding.

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Overall Experience  Overall Experience 5.0 out of 5

Mum settled down very well at Four Acres. She came in September 2021. Care staff are lovely and welcoming. Manager is attentive and sorts out any problems when we reach out to her in her office. She is lovely and has an open door to listen to anything.

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted with my mum's placement here in Four Acres. During this first year, she has maintained good health and thrived. She is very happy here and always speaks so highly of the staff. The home is kept scrupulously clean and Mum enjoys all the activities that staff offer in such a creative way.
The new Manager is so approachable and caring. She has outstanding communication skills and is very proactive in encouraging a positive team attitude.
I know I can always phone and visit. It is a wonderful place for Mum to be safe in.

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Overall Experience  Overall Experience 5.0 out of 5

We came to see our aunt after a three years later. Can't believe the change in Four acres. The new manager has made a very different atmosphere. She actually came out of the office with a smile just to ask how was the visit. The home is so clean. They have passed CQC, big acheivement and so proud of
the team. Care staff was around, and they actually made sure every one was safe and was happy to see so many staff aroud. Activity was happening and my aunt was there. Unbelievable the hard work the manager put on for four acres and can see it have paid off.

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Overall Experience  Overall Experience 5.0 out of 5

Mum was placed at Four Acres after being discharged from hospital following surgery for a broken hip. She chose her room but wanted to go to the dining room for a meal before she’d even unpacked. She felt at home immediately. Mum was to go back to her own apartment after a couple of weeks but she was
so settled and happy that both she and her family felt it was better for her to stay. She enjoys the pampering and loves the activities. I haven’t seen her so well for quite a long time. The staff all know her and ensure she is well cared for. I have also been able to stop worrying about her but I appreciate being kept up to date if she needs anything bringing when I next visit. Mum was a little out of sorts last weekend and the manager rang to tell me what they had done to ensure Mum was well cared for. Very impressive.

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Overall Experience  Overall Experience 5.0 out of 5

Very warm and welcoming environment. Staff and management is very approachable. They recently moved Dad to a downstairs room which had helped him greatly. Dad is more involving in more activities and visiting to the dining area to have his meals with his friends he knows from studley.

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Overall Experience  Overall Experience 5.0 out of 5

Mom came recently and has settled in really well with the help of the manager and the team. The care is very good and Mom’s need are being met very well. I know she is happy as the used to call me two to three times a day and now she doesn’t call me, I have to call her which is a positive step in her
happiness.

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Overall Experience  Overall Experience 5.0 out of 5

My mother lived in Four Acres, Studley for nearly 3 years from July 2019 till 7 May 2022. The home is decorated and furnished really well and each wing has its own dining area/lounge so the residents are not overwhelmed with lots of people. Mum made some friends and some of the carers went over and
above to make her feel at home and secure. Lots of friendly staff from reception to domestics, carers, handymen, CTLs and management. Thank you for making mum and her family’s dementia journey easier and for treating her with dignity and respect.

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Overall Experience  Overall Experience 4.0 out of 5

Our Mother has been at FourAcres care home for 3 years. She has severe dementia. The staff are very kind and thoughtful and a great improvement has been made recently with the appointment of the new manager. Throughout covid it has been challenging for the families and staff and I applaud them all on
how they coped with the demanding challenges. I would recommend the care home to anyone who is considering the care, especially if they have dementia.

Reply from Dani Pathirage, Home Manager at Four Acres

We take extra precautions in transitioning all of our residents to assisted living, and we are grateful for your positive feedback. Despite the toughest circumstances brought on by the pandemic, we appreciate your positive review. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident at Four Acres for just over 2-years, and my family and I are delighted by the appointment of a new manager (formerly the deputy manager). Mum has advanced dementia and is sadly unable to do anything for herself, but she is happy and well looked after by the dedicated, caring
staff. The home feels warm and welcoming, and there is nowhere else we would rather her be.
In 2020 and 2021, lockdowns presented families with difficult challenges - not always sympathetically handled by the previous manager. However, we have every confidence in the new manager, a lovely young woman who has the experience and high standards combined with empathy and great people skills. I can wholeheartedly recommend Four Acres for anyone looking for a warm and caring home for their loved ones.

Reply from Dani Pathirage, Home Manager at Four Acres

Hello Yvonne, we appreciate your confidence and support in our management. Thank you for your recommendations, we take great focus on ensuring the best possible care for our residents. Thank you again for the positive review.


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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for Four Acres is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.821 for Four Acres is calculated as follows: ( (87 Excellents x 5) + (19 Goods x 4) ) ÷ 106 Ratings = 4.821

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.582 Points relating to the number of positive Reviews for Four Acres is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (6)

Tia

Tia Wozniak

Job Title: Home Manager

Joined: 2022

Hello and welcome to Four Acres. My name is Tia and I am the Registered Manager.


I started working in care at the age of 18 and have worked within the sector and within care homes ever since.


I started as a care assistant and have worked my way up through the job roles. I have been a Home Manager since 2022 and thoroughly enjoy working with my team to provide the best quality person-centred care possible to all our residents.


At Four Acres we treat everyone as an individual and aim to make every day count.


Please feel free to contact me and come and look around our lovely home.


Jackie

Jackie Webb

Job Title: Deputy Manager

My name is Jackie, and I am the Deputy Manager here at Four Acres. I have worked in care for 17 years, and I have progressed through various roles along the way. I love working at Four Acres because I am passionate about giving our residents the best quality of life possible. I am now also a Dementia Champion at Four Acres.


Fun fact about myself: I jumped out of a plane for charity, loved every minute of it, and would do it again!


Mychelle

Mychelle Barya

Job Title: Home Finance Administrator

I have worked within the care sector since 2008, I was a care assistant for 3 years and then moved into the office.


I love my current role as I do get the best of both worlds; I get to do all the important things such as wages and contracts etc but then have so much fun with our residents from singing to dancing to just taking part in regular quizzes. I also enjoy the chats I have with our relatives. 


An interesting fact about me is that I once ran 100-meter hurdles against Colin Jackson.


Diane

Diane

Job Title: Lifestyle Coordinator

Joined: 2019

My name is Diane. I have worked at Four Acres for nearly 5 years, and in that time, I have worked as a care assistant and care team leader, so I have done some varied roles.


I enjoy my role as Lifestyle Coordinator immensely. It is a most rewarding role getting to know all our residents personally and their families. I feel that it is important for everyone to have the same opportunities to do the things they did before coming to Four Acres take part in our varied lifestyle plan and continue their daily living. I always listen to our residents and take on board what activities they prefer to do, as it helps to maintain and improve their health and mental well-being, hence being encouraged to take an active role in activities that are meaningful to them. I love getting to know our residents’ personalities and learning all about their lives. I have the best role at Four Acres. My day is varied, and no day is ever the same. It’s not like going to ‘work’; it’s their home, and it has that homely feel, unlike any other care home I have worked. I feel privileged to be part of their lives.


I am also a Dementia Champion at Four Acres, so I promote the well-being and support of our residents who are living with dementia.


Fun fact;


I trained as a Civil Celebrant, and I can officiate civil wedding ceremonies and funerals.


Kelly

Kelly Roycroft

Job Title: Head Chef

Joined: 2010

I’m Kelly, the Head Chef at Four Acres, where I’ve had the privilege of working for the past 14 years. Every day in the kitchen is unique, and I’m proud to lead a talented and dedicated team that ensures our residents enjoy a variety of delicious meals every day. Our kitchen has maintained a 5-star hygiene rating for the entire 14 years, and we’ve earned numerous awards along the way for our excellence in culinary standards.


In addition to my culinary skills, I have the rare ability to write with both hands, which adds a fun twist to my daily routine. Outside the kitchen, I enjoy walking my dog, Dory, a playful Boston Terrier who keeps me active and entertained.


Reece

Reece Stanley

Job Title: Receptionist

Joined: 2020

I’m Reece, the Receptionist and End of Life Ambassador at Four Acres. I truly enjoy the variety my role brings—whether it’s helping residents, chatting with families, or ensuring everyone feels happy and safe. Being able to make a positive impact on people’s lives is incredibly rewarding.


Recently, I embarked on an exciting new chapter: becoming a dad to a handsome baby boy! Outside of work, I’m passionate about photography and gardening, which allow me to express creativity and enjoy the beauty of the world around me.


Frequently Asked Questions about Four Acres

What types of Care is Four Acres registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Four Acres provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Four Acres have?

There are 66 Single Rooms.

What are the Facilities & Services at Four Acres?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Four Acres to the centre of Studley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.