Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Four Acres has a Review Score of 9.4 (9.403) out of 10, based on 9 reviews in the last 2 years. Over all time Four Acres has 47 reviews.
Review from Betty S (Resident) published on 3 March 2021
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Overall Experience
5.0 out of 5
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Review from J M (Daughter of Resident) published on 3 February 2021
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5.0 out of 5
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Review from E C (Son of Resident) published on 10 November 2020
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5.0 out of 5
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Review from R C (Son of Resident) published on 30 October 2020
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Overall Experience
5.0 out of 5
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Review from C W (Sister-in-law of Resident) published on 2 September 2020
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Overall Experience
5.0 out of 5
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Review from R C (Son of Resident) published on 1 September 2020
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Overall Experience
4.0 out of 5
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Review from A J (Daughter of Resident) published on 1 September 2020
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Overall Experience
4.0 out of 5
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Review from J S (Daughter of Resident) published on 18 August 2020
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Overall Experience
5.0 out of 5
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Review from Mick P (Son of Resident) published on 12 May 2020
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Overall Experience
4.0 out of 5
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Review from Craig S (Son of Resident) published on 1 May 2020
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Overall Experience
4.0 out of 5
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Review from M B (Daughter of Resident) published on 20 February 2020
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Overall Experience
3.0 out of 5
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Review from Christine B (Daughter of Resident) published on 9 January 2020
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Overall Experience
5.0 out of 5
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Review from S F (Wife of Resident) published on 3 July 2019
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Overall Experience
5.0 out of 5
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Review from S S (Respite Resident) published on 21 June 2019
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Overall Experience
5.0 out of 5
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Review from Andrew H (Son of Resident) published on 10 June 2019
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Overall Experience
5.0 out of 5
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Review from Wendy A (Friend of Resident) published on 8 March 2019
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Overall Experience
5.0 out of 5
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Review from S H (Wife of Resident) published on 8 March 2019
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Overall Experience
5.0 out of 5
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Review from Rosanna J (Daughter of Resident) published on 27 February 2019
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Overall Experience
5.0 out of 5
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Review from Jayne P (Daughter of Resident) published on 27 June 2018
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Overall Experience
5.0 out of 5
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Review from Bob B (Resident) published on 9 May 2017
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Overall Experience
5.0 out of 5
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The Review Score of 9.4 (9.403) out of 10 for Four Acres is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.821 for Four Acres is calculated as follows: ( (87 Excellents x 5) + (19 Goods x 4) ) ÷ 106 Ratings = 4.821
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.582 Points relating to the number of positive Reviews for Four Acres is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 9 Positive Reviews ÷ 13.2 = 0.682
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Jun 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
Hello and welcome to Four Acres. My name is Tia and I am the Registered Manager.
I started working in care at the age of 18 and have worked within the sector and within care homes ever since.
I started as a care assistant and have worked my way up through the job roles. I have been a Home Manager since 2022 and thoroughly enjoy working with my team to provide the best quality person-centred care possible to all our residents.
At Four Acres we treat everyone as an individual and aim to make every day count.
Please feel free to contact me and come and look around our lovely home.
Job Title: Deputy Manager
My name is Jackie, and I am the Deputy Manager here at Four Acres. I have worked in care for 17 years, and I have progressed through various roles along the way. I love working at Four Acres because I am passionate about giving our residents the best quality of life possible. I am now also a Dementia Champion at Four Acres.
Fun fact about myself: I jumped out of a plane for charity, loved every minute of it, and would do it again!
Job Title: Home Finance Administrator
I have worked within the care sector since 2008, I was a care assistant for 3 years and then moved into the office.
I love my current role as I do get the best of both worlds; I get to do all the important things such as wages and contracts etc but then have so much fun with our residents from singing to dancing to just taking part in regular quizzes. I also enjoy the chats I have with our relatives.
An interesting fact about me is that I once ran 100-meter hurdles against Colin Jackson.
Job Title: Lifestyle Coordinator
Joined: 2019
My name is Diane. I have worked at Four Acres for nearly 5 years, and in that time, I have worked as a care assistant and care team leader, so I have done some varied roles.
I enjoy my role as Lifestyle Coordinator immensely. It is a most rewarding role getting to know all our residents personally and their families. I feel that it is important for everyone to have the same opportunities to do the things they did before coming to Four Acres take part in our varied lifestyle plan and continue their daily living. I always listen to our residents and take on board what activities they prefer to do, as it helps to maintain and improve their health and mental well-being, hence being encouraged to take an active role in activities that are meaningful to them. I love getting to know our residents’ personalities and learning all about their lives. I have the best role at Four Acres. My day is varied, and no day is ever the same. It’s not like going to ‘work’; it’s their home, and it has that homely feel, unlike any other care home I have worked. I feel privileged to be part of their lives.
I am also a Dementia Champion at Four Acres, so I promote the well-being and support of our residents who are living with dementia.
Fun fact;
I trained as a Civil Celebrant, and I can officiate civil wedding ceremonies and funerals.
Job Title: Head Chef
Joined: 2010
I’m Kelly, the Head Chef at Four Acres, where I’ve had the privilege of working for the past 14 years. Every day in the kitchen is unique, and I’m proud to lead a talented and dedicated team that ensures our residents enjoy a variety of delicious meals every day. Our kitchen has maintained a 5-star hygiene rating for the entire 14 years, and we’ve earned numerous awards along the way for our excellence in culinary standards.
In addition to my culinary skills, I have the rare ability to write with both hands, which adds a fun twist to my daily routine. Outside the kitchen, I enjoy walking my dog, Dory, a playful Boston Terrier who keeps me active and entertained.
Job Title: Receptionist
Joined: 2020
I’m Reece, the Receptionist and End of Life Ambassador at Four Acres. I truly enjoy the variety my role brings—whether it’s helping residents, chatting with families, or ensuring everyone feels happy and safe. Being able to make a positive impact on people’s lives is incredibly rewarding.
Recently, I embarked on an exciting new chapter: becoming a dad to a handsome baby boy! Outside of work, I’m passionate about photography and gardening, which allow me to express creativity and enjoy the beauty of the world around me.
