Gildawood Court

School Walk, Attleborough, Nuneaton CV11 4PJ
Submit a Review
9.3 67 Reviews
  • Gildawood Court, Nuneaton
Gildawood Court Care Home in Nuneaton provides the highest standard of residential and dementia care, for up to 60 elderly people, including trial stays, short stays, convalescent care and long-term care for individuals or couples. The dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field.

As part of the team's specialist dementia training, the care team are provided with ways to make the activities as meaningful and stimulating as possible for those living with dementia, as well as addressing the clinical aspects of care. It also allows the chefs to have the relevant knowledge to cater for those living with dementia and/or dysphagia, presenting food in a creativity and sensory stimulating way.

The home always encourages residents to bring important personal possessions to personalise bedrooms. The residents benefit from a broad and stimulating range of activities, with a programme developed in partnership with their dedicated activities coordinator. Gildawood enjoys an excellent reputation and has strong links with the local community.

Show Gildawood Court on the Map

Care Provided by Gildawood Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Hayley Rix (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2003

Funding & Fees Guide for Gildawood Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £995
    • Self-Funded Residential Dementia Care from £995
    • RESPITE Self-Funded Residential Care from £1,145
    • RESPITE Self-Funded Residential Dementia Care from £1,145
  • (these prices are only a guideline, please contact Gildawood Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operate an open visiting policy at Gildawood Court, where residents and loved ones may visit at the times that are most convenient.


Gildawood Court Reviews (67)

Total of 67, showing 21-40
9.3

Gildawood Court has a Review Score of 9.3 (9.255) out of 10, based on 22 reviews in the last 2 years. Over all time Gildawood Court has 67 reviews.

Overall Experience

  • 33
  • 23
  • 5
  • 2
  • 4

Date Published

67
6
14
22
45

Review from Tracey T (Daughter of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has Alzheimer's and has recently moved into Gildawood Court. We were worried about how Mom would settle as she could be very difficult at home. What a surprise we had, she settled immediately. Staff are so understanding and watching them and how they interact with the residents, we feel so relieved.
Everyone we've met, receptionists, care staff and laundry staff have been so helpful. We are grateful to them all. The unit could do with updating, painting etc, and bedrooms especially.

Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Tracey for taking the time to leave us a review. We are pleased to hear your mum has settled in at Gildawood Court and for your lovely comments about the team. Your feedback has been shared with the whole team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from James G (Son of Resident) published on 20 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Gildawood Court provided superb care for my father during his stay, treating him with dignity and respect and going the extra mile to learn BSL and make him feel at home.

Reply from Home Manager, Home Manager at Gildawood Court

Thank you James for your kind words and recognition of the team at Gildawood Court. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda R (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care at Gildawood Court is very good. My dad seems to be looked after from what I have seen, food is what Dad likes and most of the staff are friendly. Dad is settled now he's been at Gildawood Court for fifteen months. The home is looking very dated and you can tell it hasn't had any money spent
on it for many years, with grubby carpets and basic furniture. Dad's flooring has just been changed after many complaints. Gardens and grounds are a mess, no garden furniture.

Reply from Home Manager at Gildawood Court

We are so pleased to read your positive comments about the care your dad receives at Gildawood Court; the team were thrilled with your feedback. We are sorry to hear about your experience with the look and feel of the building. We take reviews of our services very seriously as they help to inform our continuous improvement plans. If you would like to discuss this with me, please contact me by email.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David K (Son of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy to leave my mom in the hands of Gildawood Court Care Home as I know how well she is treated and looked after.

Reply from Home Manager at Gildawood Court

Thank you for your lovely review, David. The team were thrilled with your feedback as we strive for person-centred care for all our lovely residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K W (Granddaughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with how well my granddad has settled in and is being looked after.

Reply from Home Manager, Home Manager at Gildawood Court

Many thanks for your positive review. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Betty F (Wife of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find my husband well looked after, clean and hair combed. Cannot fault the staff at all, they are very caring.

Reply from Home Manager, Home Manager at Gildawood Court

On behalf of the Gildawood Court team, we would like to thank you for your wonderful feedback, Betty. Thank you again for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dorothy R (Sister of Resident) published on 1 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We would like a coffee machine in reception.

Reply from Home Manager at Gildawood Court

Thank you for your review, it has been passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hazel G (Wife of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

General observation on visiting three times a week - they cannot do enough to help my husband. My personal opinion is excellent on all levels.

Reply from Home Manager, Home Manager at Gildawood Court

Thank you, Hazel, for your kind words and recognition of the team at Gildawood Court. Your husband is a joy to care for. Your comments will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Y G (Daughter of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attended the Jubilee Party, it was a fantastic afternoon. All staff were very friendly and interacted with the residents and their families. The organisation was brilliant. Well done to all.

Reply from Home Manager, Home Manager at Gildawood Court

Thank you for your review and positive comments regarding our home and staff. We loved holding the Jubilee event at Gildawood Court and seeing how much enjoyment our residents and their visitors had on the day. Your feedback will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frederick R (Son of Resident) published on 6 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is kept safe and happy due to the excellent support that she gets from all the staff at Gildawood Court.

Reply from Home Manager at Gildawood Court

Thank you for your lovely comments with regards to your mother. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John B (Brother of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very good standard.

Reply from Home Manager at Gildawood Court

On behalf of the Gildawood Court team, we would like to thank you for your wonderful feedback. Thank you again for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen B (Husband of Resident) published on 24 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring and attentive staff.

Reply from Home Manager at Gildawood Court

Thank you for your review and positive comment regarding our home and staff who work hard to deliver high standards of quality care at all times. Your feedback will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G D (Daughter of Resident) published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and the home are always polite and helpful. My dad always looks clean and tidy. He loves all the staff and he is very happy every time I visit him weekly. The home is always clean and fresh.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa H (Daughter of Resident) published on 7 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I moved my mum out of this home in January 2021, after nearly six years there. I’ve waited until now to write this review as I needed time to reflect and be accurate in my review.
In the nine months my Mum has been away in her new home she has lost over 14 kgs, her mobility has increased enormously,
she’s had no urine infections, she’s off the strong painkillers, she’s not had one fall, her health has improved in all areas, with no other flare-ups of cellulitis, her mental health has improved and she’s far more alert and engaged. She hasn’t “lost” her glasses once nor has she been dressed in anyone else’s clothes, or indeed anyone else’s clothes in her wardrobe. Her belongings, including her toiletries, don’t go missing either.
Having made complaints to Caring Homes, CQC, WCC, and the Information Commissioner, I finally got closure yesterday (after nine months) when I got access to the information I requested and was legally entitled to.
This care home went from good to poor in a short time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denise R (Daughter of Resident) published on 24 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Finally, after 13-months have been able to visit my mum. Have been in contact via Skype over the year, thanks to the two ladies who make this happen. But, nothing is better than actually seeing my mum and holding her hand. Just a big thank you to all staff who have looked after my mum through this period.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Reginald G (Partner of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, staff are very welcoming, polite and helpful. Very friendly atmosphere. Lovely view of the garden.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Daughter of Resident) published on 12 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am really happy with the care provided at Gildawood Court. The staff are friendly and caring with the residents and their families. Activities are provided to help pass the data which are fun and appear to be enjoyed by all. The home always appears clean and rooms are cleaned daily. Whilst it is a
big home, the small units help keep the care personal and because of that, it helps with the caring feeling of the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vicki F (Daughter-in-law of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Within the last six months or so the care has gone downhill which is a real shame. More care has been needed but not made, more falls, more visits to the hospital and recently a very concerning thing happened where paramedics were called and they were disgusted in how my mother in law had been left
in her room, malnourished and very unwell.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane A (Daughter of Resident) published on 17 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of Gildawood Court from June 2018 until January 2020. All the time he was there, he was treated like one of the family by all the staff. I couldn't have wished for a better home for my father. The staff go above and beyond in their care of the residents. A wonderful caring place
with amazing staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lizzie H (Daughter-in-law of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been in care for just over two years. His condition deteriorated quite quickly and he would not accept care at home so we had little choice but to find a care home for him.
Finding Gildawood has been the best thing that could have happened. From day one, my father-in-law was treated
exceptionally well. He has his own bathroom so very private which suited him perfectly. He has a love of birds and a member of staff bought a bird station for him and positioned it so he could sit in his chair and watch his feathered friends come and go. Since his condition has worsened and he spends more time in his bedroom, the bird station has been moved to outside his bedroom window how thoughtful is that. All the staff are so kind and professional, the home is always bright and cheery and I am always guaranteed a giggle. It is a massive relief to know my father-in-law is safe and well looked after, we are so so grateful to everyone at Gildawood.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.255)

Overview of Review Score

The Review Score of 9.3 (9.255) out of 10 for Gildawood Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.255 for Gildawood Court is calculated as follows: ( (146 Excellents x 5) + (67 Goods x 4) + (14 Satisfactorys x 3) + (17 Poors x 2) + (11 Very Poors x 1) ) ÷ 255 Ratings = 4.255

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Gildawood Court is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Hayley

Hayley Rix

Job Title: Home Manager

Joined: 2020

I joined Gildawood Court as Home Manager in September 2020, after spending the last 15 years of my career in the care sector.


I first started in 2005 as a support worker for adults with learning disabilities, becoming a CQC Registered Manager in 2009. Since then, I have managed various care settings, including domiciliary, supported living, residential and also nursing before starting at Gildawood Court.


As Home Manager, I enjoy the variety and challenges which each day brings at a care home. I have been impressed with how the team at Gildawood Court genuinely know the residents as individuals and treats everyone with such care and respect.


It is my responsibility to ensure that our residents receive the best care possible, that they are listened to and that their needs are met. It is also really important that my staff are supported in their role to assist our residents. It is a team effort and we all need to be working together to ensure the development of the home is the best it can be for its residents, relatives and staff.


I am also looking forward to building strong relationships with the local community and being active in exploring the lovely surrounding area.


In my spare time, I like to take my dog for walks and relax on the sofa watching a good movie.