All fees include provision freshly cooked homemade meals & laundry service. Additional fees requires for hairdressing provisions.
Homewood has a Review Score of 9.8 (9.818) out of 10, based on 16 reviews in the last 2 years. Over all time Homewood has 62 reviews.
Review from A H (Friend of Resident) published on 16 January 2025
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Review from T M (Daughter of Resident) published on 11 October 2024
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Review from Marion B (Daughter of Resident) published on 13 August 2024
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Review from L H (Daughter of Resident) published on 29 July 2024
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Review from P D (Resident) published on 3 November 2023
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Review from L M (Daughter of Resident) published on 24 October 2023
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Review from A L (Relative of Resident) published on 17 October 2023
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Review from Karen G (Daughter of Resident) published on 17 October 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you so much for your positive comments and review, I am very pleased you enjoyed your time spent with your mum. Many thanks.
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Review from Liz P (Daughter of Resident) published on 12 October 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking to time to review our home, we are so pleased to have been able to provide a sense of home. Thank you so much for your kind words.
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Review from A S (Daughter of Resident) published on 4 October 2023
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Review from B F (Sister of Resident) published on 7 June 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking the time to submit such a kind review, we really do appreciate your feedback.
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Review from Jenny H (Friend of Resident) published on 31 May 2023
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Review from A M (Sister of Resident) published on 28 May 2023
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Review from E H (Resident) published on 17 May 2023
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Review from Rana D (Son of Resident) published on 4 May 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you so much for your kind words and the time taken to review our service.
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Review from Julie P (Daughter of Resident) published on 11 April 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you for your kind words, we are so very pleased Mum has settled in well here.
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Review from S F (Respite Resident) published on 24 February 2023
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking the time to leave you review of our service.
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Review from M C (Resident) published on 19 January 2023
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Review from Ian W (Son of Resident) published on 31 October 2022
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Review from Ian S (Son of Resident) published on 28 October 2022
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The Review Score of 9.8 (9.818) out of 10 for Homewood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.818 for Homewood is calculated as follows: ( (159 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Homewood is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jul 2023
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Job Title: Homewood
Joined: 2019
James is the registered Care Home Manager at MHA Homewood and began his journey at the home as a Deputy Manager in 2019. James has a passion for care and brings a wealth of experience and a personal commitment to ensuring the best possible care for the residents at Homewood.