All fees include provision freshly cooked homemade meals & laundry service. Additional fees requires for hairdressing provisions.
Homewood has a Review Score of 9.8 (9.818) out of 10, based on 16 reviews in the last 2 years. Over all time Homewood has 62 reviews.
Review from Graham S (Son of Resident) published on 27 September 2022
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking the time to leave a review and your kind words.
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Review from N R (Resident) published on 1 September 2022
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Review from Georgina B (Daughter of Resident) published on 28 February 2022
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Reply from James Falvey, Home Manager at Homewood
Thank you so much for taking the time to leave a review and for your kind words. It has been a pleasure to know both your Mother and yourselves.
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Review from Clive B (Son of Resident) published on 11 February 2022
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Reply from James Falvey, Home Manager at Homewood
Thank you so much for your time to leave this review and your kind words, it was a pleasure to care for your mother, she was a valued member of our Homewood family.
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Review from G S (Godson of Resident) published on 11 February 2022
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Reply from James Falvey, Home Manager at Homewood
Thank you for your review and kind words, it means a huge amount to all of us here at Homewood.
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Review from Peter B (Respite Resident) published on 14 January 2022
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking the time to submit this review, it is our plasure to have you with us and hope you have found your home with us here.
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Review from Kim H (Son of Resident) published on 8 September 2021
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Reply from James Falvey, Home Manager at Homewood
Thank you for the time taken to leave this review of our service and your kind words, it has and will always be our pleasure to provide care and support for your mother.
Thank you
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Review from Stuart R (Son-in-law of Resident) published on 14 April 2021
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Reply from James Falvey, Home Manager at Homewood
Thank you so much for your review and feedback on our home, we are very pleased that we have been able to aid in the admission process and look forward to a long and prosperous stay with us.
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Review from Vivian L (Husband of Resident) published on 15 March 2021
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Reply from James Falvey, Home Manager at Homewood
Thank you for the time taken to write this review, we as a team pride ourselves in the care we provide to our residents and making them feel at home.
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Review from K C (Daughter of Resident) published on 24 February 2021
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Reply from James Falvey, Home Manager at Homewood
Thank you for the time taking to complete the review. We really appreciate your lovely comments during this difficult time.
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Review from Fiona D (Daughter of Resident) published on 4 February 2021
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Reply from James Falvey, Home Manager at Homewood
Thank you for taking the time to leave a review, and your kind words. We are so pleased that we were able to make a difficult time a little easier for both mum and yourself.
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Review from Helen L (Daughter of Resident) published on 5 August 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for your kind words and recognition of the staff team.
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Review from S B (Son of Resident) published on 21 July 2020
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Review from Terence J (Resident) published on 14 July 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so very much for your kind words, the staff team really do go above and beyond.
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Review from P H (Daughter of Resident) published on 2 July 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for your appreciation, both the staff team and residents have shown such resilience throughout the pandemic.
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Review from R H (Resident) published on 1 July 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you for your review, it’s good to know that MHA has a good reputation amongst health professionals.
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Review from Kim H (Niece of Resident) published on 25 June 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for kind words of appreciation, the staff team are truly amazing.
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Review from Sandra P (Daughter of Resident) published on 24 June 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for your feedback. The staff team at Homewood and, MHA as an organisation, have been amazing both before and during the Covid-19 pandemic.
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Review from Gillian W (Daughter of Resident) published on 23 June 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for your kinds words; your feedback is very much appreciated, especially during these challenging times.
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Review from Andrea W (Daughter of Resident) published on 18 June 2020
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Reply from Nadine Webster, Home Manager at Homewood
Thank you so much for your kind words and appreciation of an amazing staff team who continue to remain positive, caring and creative during a difficult time for all people living and working in a care home environment.
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The Review Score of 9.8 (9.818) out of 10 for Homewood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.818 for Homewood is calculated as follows: ( (159 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Homewood is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Jul 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Homewood
Joined: 2019
James is the registered Care Home Manager at MHA Homewood and began his journey at the home as a Deputy Manager in 2019. James has a passion for care and brings a wealth of experience and a personal commitment to ensuring the best possible care for the residents at Homewood.