Homewood

40 Kenilworth Road, Leamington Spa CV32 6JF
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9.8 62 Reviews
  • Homewood, Leamington Spa
MHA Homewood care home offers residential and residential dementia care services for 50 residents with short stays available throughout the year. Each surprisingly spacious single ensuite bedroom enjoys its own unique view of the gardens and is designed to provide privacy and comfort. Residents are encouraged to personalise their rooms with cherished belongings, making them feel truly at home.

The gardens are not just outdoor spaces, they’re an essential part of life, offering beauty, connection, and tranquillity. The home is surrounded with carefully landscaped grounds dotted with vibrant flowerbeds, peaceful patios, and secure pathways, providing the perfect setting for a stroll or a moment of quiet reflection.

It's easy to understand why mealtimes are so important at Homewood. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Life at the home is as vibrant as its residents. The activities calendar is packed with opportunities to connect, create, and celebrate. Residents enjoy pottery sessions, chair fitness classes, and live music performances, all designed to inspire joy and keep minds and bodies active. Whether you’re searching for yourself or a loved one, for short stays or residential care, the team at Homewood are here to help.

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Care Provided by Homewood

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • James Falvey (Care Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Homewood

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,375 – £1,729

  • All fees include provision freshly cooked homemade meals & laundry service. Additional fees requires for hairdressing provisions.
  • (these prices are only a guideline, please contact Homewood to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Homewood Reviews (62)

Total of 62, showing 41-60
9.8

Homewood has a Review Score of 9.8 (9.818) out of 10, based on 16 reviews in the last 2 years. Over all time Homewood has 62 reviews.

Overall Experience

  • 45
  • 16
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Date Published

62
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Review from T S (Niece of Resident) published on 5 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming in the establishment, which is created by the warmth, approachability, sympathy, professional and true care of the manager and her deputies. We had more open communication, involvement and as I said true 'care' in the short space of time we visited than in the six years of another home.
We believe our aunt would have truly enjoyed being here, had her circumstance been different and we'd like to thank all there. A great place, run very well.

Reply from James Falvey, Deputy Home Manager at Homewood

Thank you for your recommendation. We pride ourselves on delivering the best care possible to each and every resident and making it a home from home and treat all residents here as if they were our own family members. Thank you for the time spent with us.


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Review from Ruth C (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After losing her independence my mother finally concluded she needed a residential care home and wanted to go to Homewood. During her time at the home (over two years) the staff were unfailingly helpful and supportive even as her needs became greater and more complex. She is well looked after in a professionally
run home with staff going out of their way to make her stay as enjoyable as possible.

Reply from Sue Moore, Home Manager at Homewood

Thank you for your review.
We are very pleased and proud to receive the compliments in recognition of how the team support and care for the residents here at Homewood.


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Review from Julia A (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother lived at Homewood before dying on the 6th February. We found she was very well looked after and the carers were so respectful and loving with her.
She loved having a joke with them. As her mobility was nil, she couldn't move around by herself. Due to Parkinson's, she didn't want to join in
on the activities which were available which was a pity. My brother and I knew she was being well cared for.

Reply from Sue Moore, Home Manager at Homewood

It is very kind of you to take the time during your grieving to submit such a lovely and endearing compliment and is well received and appreciated.


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Review from G S (Daughter of Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An extremely pleasant, friendly environment created by a caring staff in all departments i.e. Caring, cleaning, cooking, maintenance. Many of the staff going the extra mile looking after residents needs and understanding the importance of providing an encouraging environment and the importance of keeping
active and motivated from day to day.

Reply from Sue Moore, Home Manager at Homewood

As the new Manager in this service, I am delighted to receive this compliment on behalf of all the staff at Homewood and thank you very much for taking the time to do this formally. I shall share it with all the team so that they know that all the work that they do is recognised.


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Review from Kate R (Daughter of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team at Homewood were from the start, supportive and extremely kind and most of all completely understood our concerns and hopes for our Mum's wellbeing and care. They never lost sight of the fact that we wanted our Mum to be as comfortable as possible and that she was treated with dignity
and kindness.

Reply from Tina Thompson, Area Manager at Homewood

Thank you for the lovely comments you have made about Homewood. It is a pleasure to receive such positive feedback and the staff welcome such recognition of the hard work that they do.


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Review from Dorothy H (Daughter of Resident) published on 25 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into the home still able to move about with a Zimmer and look after herself to a limited degree. The carers were so kind to her and the rest of the family while we all adjusted to her being away from us.
After two months, she had various small strokes and gradually became bedridden.
There
was no question of moving her, although she needed nursing care and she was cared for with dignity, love and affection up to the time she died.
Many thanks to Homewood for making her last difficult months so easy for her and all the family.
Thank you.

Reply from Tina Thompson, Area Manager at Homewood

Thank you so much for the kind and positive comments you have made about your family's experience of Homewood. Staff at the home work hard to ensure that residents retain their dignity and treat all with care and compassion. I am pleased that you felt you were all well supported at this difficult time.


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Review from Pamela P (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very impressed with Homewood and its staff, all of whom are caring and thoughtful. The building could do with an update in the communal areas but this does not impact on the overall ethos. My mum has been happy there for the last 4 years. The lack of continuity in the overall management
is a shame but hopefully, a new manager will be found soon.

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Review from Heather H (Daughter of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What a wonderful place to spend your latter years. Mum was always treated with respect, care, dignity and her need constantly attended to.


During her last few weeks and days, as she entered end of life care, this was particularly true. They kept me informed regularly of changes to mum's state of

health and kept a special eye on mum when I wasn't able to be there. Thank you all so much from senior care staff right through to those in support work eg laundry.

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Review from D C (Son of Resident) published on 11 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed at Homewood for over four years and was well cared for all of that time. In the early years, she joined in some of the activities and went on some excursions. She enjoyed these very much. As she became more frail, the care afforded her was appropriate and of a high standard. Mum bonded with
many of the carers and many would take the time to stop and chat with her. Overall a very good experience.

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Review from Linda M (Daughter of Resident) published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After prolonged stays in hospital and two other care homes, dad arrived at Homewood in March an angry man, tired and in very poor health. From the start, the care dad received was exceptional. Not only did the staff ensure that he was clean, tidy and generally well cared for but they also took the trouble
to find out why he was so angry. As a consequence, he became calmer and happier and said he was really glad that he was at Homewood. Dad died peacefully, knowing that he was in the best place possible and surrounded by caring and, dare I say it, loving people. Thank you.

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Review from L R (Daughter of Resident) published on 1 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience has been wonderful and the care girls have been so supportive to us and our mother who has just moved into Homewood. It's a calm and happy place with lots of smiling faces. Our mother has settled in really well and the care givers are always on hand when and if they are needed. The food
is super and always available. We are very happy that our mother is being well looked after.

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Review from Louise Iris M (Resident) published on 3 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Food uninteresting. Items running out i.e. Yoghurt, prunes, apple juice. Very noisy at night.

Reply from Mary Khan, Home Manager at Homewood

Response to the complaint dated 25th July 2017, from Louise Iris Mitchell a resident within Homewood.
•   Food uninteresting
We have discussed this with Iris that the menus have been changed to ensure that when we are planning menus we are making sure that the meals have a high nutritional content, that they include a variety and seasonally fresh vegetables. We also make sure that there is wholemeal bread, wholegrain breakfast cereals pulses, vegetables and fruit. The meals are a really important part of the service we offer and we would like to maintain a high standard of choice and nutrition. Iris has confirmed that she is happy with the new menu’s now.


•   Items running out i.e. Yoghurt, Prunes, Apple Juice.
After discussion with Iris we have discovered that these items are available in Homewood, but unfortunately, on this occasion, a member of staff did not collect them for her. This has now been discussed in our staff meetings and all staff have been advised that as part of MHA Values, it is not appropriate not to assist anyone who asks for items from the kitchen.


•   Very noisy at night
After discussion with Iris, it was found that a member of staff entered Iris’s bedroom during the night to replace her care file, at an inappropriate time of night. This has now been discussed with all care staff and instructions have been given that care files must not be placed into rooms during the night hours.


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Review from J M (Daughter of Resident) published on 21 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home was excellent value for money.
The care was good and the care staff very kind and treated mother with dignity.
The management always tried to sort out any little niggles.
Also, there was good continuity of staff as the home seemed to keep their staff for quite a long time, and had a policy
of not using agency staff.
This was good as mother got to know them, and they got to know her and her likes and dislikes.

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Review from E F (Regular Volunteer) published on 15 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Have been involved with the home for 20 years as a visitor volunteer and also having had Power of Attorney for a resident and have found:-
1. Helpful, friendly and caring attitude of the staff.
2. Fresh atmosphere - no stale, unpleasant smells.
3. Residents not sitting around walls - numerous activities
both group and individual and entertainment and visits.
4. Considerable importance on spiritual aspect for all denominations - a Methodist Home not a Home for Methodists.

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Review from Richard L (Friend of Resident) published on 14 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well presented, clean and fresh smelling.
Not greeted by the sound of a loud TV in a common room or the sight of unstimulated residents not watching the TV.
Rooms are a good size all are ensuite.
Warm atmosphere, very friendly and helpful staff.

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Review from M J (Son of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been a resident for over 8 years and has always been happy. As she has become more frail the care has been fantastic. My mother has been a resident for 3 years and can't fault the care she received. The staff make the difference. Management is excellent.

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Review from S H (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents have been residents for 17 months. They had to move from another unsatisfactory residential home with a different service provider. They settled from day one and my mother loves the activities programme especially. The rooms are cosy and have all necessary facilities. The menu is varied
and most important the staff are friendly and caring. My father passed away recently and everything was handled with dignity.

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Review from Fiona D (Daughter of Resident) published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the fact that there is a dining room and sitting room on each floor, it makes for a more homely atmosphere. The staff seem very kind and caring and my mother has bonded with many of them. The activities are wide ranging so there is something for everyone EXCELLENT activities! Whenever I visit,
there always seems to be a happy atmosphere, I especially remember Christmas Day!

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Review from Gillian S (Daughter of Resident) published on 5 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident in Homewood for over three years and during this time she has been well cared for with her physical, mental and spiritual needs all being appropriately addressed. The staff treat her as an individual, continuing to interact well with her as her ability to communicate has deteriorated.
Mum's bedroom is a generous size with good en-suite facilities. Although we feel that communication regarding organisational matters could be improved, as family members we are always made welcome when we visit Mum in Homewood.

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Review from Lesley A (Daughter of Resident) published on 29 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When Mum first moved in, the activities provided gave her a new lease of life. As she became frailer, she was given all the aids possible to minimise her discomfort and allow her to join in the communal life, she has made many friends. As she approached the end of life, the carers treated her with love
and respect. All the staff made time for her. The ethos of care extends to the cleaners and laundry staff who would stop for a chat.

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Current Review Score: 9.8 (9.818)

Overview of Review Score

The Review Score of 9.8 (9.818) out of 10 for Homewood is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Homewood is calculated as follows: ( (159 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 192 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Homewood is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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Meet the Team (1)

James

James Falvey

Job Title: Homewood

Joined: 2019

James is the registered Care Home Manager at MHA Homewood and began his journey at the home as a Deputy Manager in 2019. James has a passion for care and brings a wealth of experience and a personal commitment to ensuring the best possible care for the residents at Homewood.