St Joseph's Residential Care Home

Coventry Road, Coleshill, Birmingham B46 3EA
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9.8 49 Reviews
  • St Joseph's Residential Care Home, Birmingham
St Joseph's Residential Care Home in Coleshill opened in 2002.

The home is split into four wings and three of these specialise in dementia care.

Each wing has personalised bedrooms with en-suite facilities.

Care is provided by a motivated and compassionate staff team who are well trained and experienced in what they do. They are on hand 24 hours a day to provide residents with the help and support they need.

The care home encourages the involvement of family and friends.

Singers, dancers, florists, exercise instructors and others all drop in to provide a stimulating variety of things to do.

St Joseph’s has a chapel, a small hairdressing salon and a shop for a variety of everyday items, sweets and chocolates.

Pretty, landscaped gardens wrap around the home and are always available for residents and visitors to take a stroll in.

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Care Provided by St Joseph's Residential Care Home

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 59 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Shelley Perryman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for St Joseph's Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,191
    • Self-Funded Residential Dementia Care from £1,191
  • (these prices are only a guideline, please contact St Joseph's Residential Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call or e-mail to arrange a visit.


  • Parking

  • Parking in front of St Joseph's and overflow parking in front of neighbouring St George's House.


St Joseph's Residential Care Home Reviews (49)

Total of 49, showing 1-20
9.8

St Joseph's Residential Care Home has a Review Score of 9.8 (9.811) out of 10, based on 19 reviews in the last 2 years. Over all time St Joseph's Residential Care Home has 49 reviews.

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Review from S C (Daughter of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum receives personalised care from a team of carers who show her respect and dignity. Due to dementia, Mum can be very challenging and she needs carers who are skilled in how they approach her and manage those behaviours. They always show kindness and good humour to my mum and other residents. As I
visit most days at different times I can be confident in saying the care is consistently good at all times. The care leads and manager is always willing to discuss any issues or look at different ways to manage Mum's care to overcome the symptoms/complications of severe dementia. I would recommend the home to families searching for a home for their relatives.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. We will always endeavour to go above and beyond adapting care to individual needs to ensure residents remain comfortable and happy.


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Review from E F (Daughter-in-law of Resident) published on 3 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was moved from the hospital to another care setting for assessment. During her time there we saw very little improvement so we moved her to St Joseph's. It's early days but she already seems more settled. They have treated her water retention and sores, had a memory test done and treated
her low moods. All in a week when neither the hospital or the previous home had in over 8 weeks.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. We're delighted Mum is settling within her environment and appears happier than she was previously.


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Review from M A (Son of Resident) published on 24 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's provides a first-class service along with a level of care for their residents, that is second to none.
The rooms and communal areas are cleaned to an excellent standard and the catering team provides a varied and healthy diet to meet all the dietary needs of the residents.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. We value your feedback.


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Review from K S (Daughter-in-law of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our whole family are very pleased with the way my mother-in-law has been and is still being cared for. All of the staff are extremely pleasant and helpful at all times. They will go above and beyond to ensure we as a family are aware of care, needs and plans etc. The interaction with all patients is
excellent. A huge thank you to all.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words it means a lot to know we are delivering a high standard of care and as a family you are happy.


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Review from Lorraine M (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother was welcomed into St Josephs on 1/2/24 - she was very distressed - the management and staff were truly wonderful, making her welcome and reassuring her. Offering genuine and caring support to us her family at a very distressing time. What a fantastic team of carers you are. We thank you so
much - we left knowing she was in excellent care - and as we left we could see she was already starting to respond positively to the kindness of the Jade wing staff.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words, Mum is settling well into her placement and enjoying getting to know the staff and residents.


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Review from J N (Daughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides exceptional care for its residents. They not only supported the individual but their family too. Our experience has been traumatic, but the home and, in particular, the carers have steered us and advised us well with compassion and great thoughtfulness. This care home is a home that
cares!

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words and review. At St Joseph's, we like to ensure the care is extended to family members also.


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Review from Sally H (Niece of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

St Joseph's Residential Care Home appears to be a really warm, welcoming place. My aunty seems to be as happy as she can be there. The staff are always friendly. It is difficult, I appreciate, to motivate the residents, but every time we visit, my aunty is usually in bed, and I have not known her to
be involved in any activities. The Christmas meal activity was very nice though. Your staff need to answer the phone more.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words and feedback; it has been noted with regards to answering the phones more promptly; however, this can be difficult at certain times due to time with residents.


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Review from J R (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's is a happy and caring environment. We are confident that Mum is safe and well looked after. The staff try to support mum's needs in a way that suits her and often have to cope with her getting cross when she is unwilling to accept help or direction. They do this with a smile on their faces
and don't take it personally! Family always feel welcome when we visit and any concerns we raise are listened to and acted on, communication via telephone/email is good when necessary to inform us of urgent or non-urgent actions needed.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. Mum is settled within her environment and appears happy.


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Review from V M (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother received his excellent. She is supported constantly with all physical needs and careful attention is paid to health and medical welfare. She is treated with affection and humour, which she loves. The facility is always extremely clean and pleasant, and activities are offered regularly.
My mother sometimes, being deaf, finds it difficult to understand one or two of the staff and I would ask that they speak more slowly. It is not a question of a foreign accent, only the speed of speech for someone with dementia and hearing problems.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words and review. Mum has settled well into her placement and she is a pleasure to care for.


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Review from M M (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care home, the best I have seen. Very caring and attentive staff. Pleasant building with very comfortable rooms. Very good food. Would strongly recommend to other families seeking a care home for a loved one.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you very much for your review and kind words.


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Review from J L (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into St Joseph’s for a respite admission, which has now been extended. She looks happy and well cared for. Yesterday, she had been to the hairdressers and had her nails painted, looking very well when I visited. The staff are kind, friendly and the manager has been so helpful and very responsive
to all our questions and concerns. St Joseph’s is spotlessly clean. It’s reassuring knowing Mum is safe and looked after.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words and review. Mum has settled very well in her environment and has built friendships with other residents, which is lovely to see.


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Review from L D (Daughter of Resident) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom-in-law resides at St Josephs. Her care and daily life at the home is wonderful. Residents are very well looked after, food is excellent and there are plenty of opportunities to take part in activities each day. Relatives are kept well informed. Well done, St Josephs.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. It's a please to care for your mother-in-law, and she has settled well into her placement at St Joseph's.


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Review from Marcia T (Daughter of Resident) published on 31 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mom is on Jade wing, one of the four wings provided at St Joseph's. Personally I think providing four wings makes for a more close and personal environment which benefits each resident. The carers on Jade are all absolutely dedicated to looking after each person, including my mom. Over the time Mom
has been on Jade I’ve got to know the 'girls' as I call them very well, they make the unit such a happy and loving place to live.
I’ve seen such love and kindness shown to all the ladies by each carer. Entertainment is provided for all the residents and I think this is such an important part of everyone’s well being; summer parties, bonfire night and Christmas lunches are always fun and the food provided by the chef is second to none. So well done to you all, keep up the fantastic work you do.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words and review. St Joseph's is unique in the fact we have 4 wings that are like 4 individual care homes, this allows personal-centred care and creates a happy, living environment.


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Review from Elizabeth P (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn’t have Mum in a better home. The staff go above and beyond, one of the staff even came in on her day off to drive the car to take Mum out. They are extremely caring and are passionate about their jobs. Mum is very happy and settled at St Joseph’s.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your review and kind words. Mum is very settled at St Joseph's and a pleasure to care for.


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Review from S F (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been at St Joseph's for just over a year now. I cannot praise the staff enough the care they give is second to none.
I like that there are the same consistent staff on all shifts. It gives me peace of mind knowing that Mom is safe and well cared for.
They have a good amount of activities
for the residents and know they are working hard to have more. The food is always lovely. The rooms are always very clean.
Thank you St Joseph's, you are all super stars.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words, it's a pleasure to care for Mum and know she is settled in her placement.


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Review from A R (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

St Joseph's is an excellent care home, our family feel the choice we made couldn't have been better. We have peace of mind knowing she is safe and in good hands. Thank you!

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind review. I'm happy Mum is settled and, as a family, you are reassured that she is safe and well.


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Review from C L (Next of Kin) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care provided. Friendly and caring environment. Excellent communication by staff. End of life care - very good.

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Review from David R (Son of Resident) published on 25 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moving my father into St Joseph's has transformed his life, as well as that of us, his close family.
Bed-bound for ten months and unable to leave the house for eighteen months, he is no longer bed-bound. He sits for periods of time with the other residents of Ruby Wing and, just yesterday, enjoyed
a trip out to the local High Street. Just one month ago, we never thought this would be possible, and quite simply, it is all down to the 'can do' outlook, which runs through the veins of the staff at St Joseph's.
We feel assured, every single day, that he is in safe hands and will be treated with the highest level of dignity, a word that sits firmly within the DNA of this outstanding care home.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words. We are happy Dad has settled well in his new environment, and as a family, you feel reassured that he is safe and cared for.


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Review from V G (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care Mom received at St Joseph’s Residential Care Home was second to none; she was made welcome and comfortable from the moment she arrived. The management team were efficient, knowledgeable and compassionate. The staff on Topaz were welcoming and did so much for her in the short time that she had
left. On the day that she died, there was someone with her holding her hand when we weren’t there. Highly recommended.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your kind words. It was a pleasure to care for Mum and support yourselves during what is a very difficult time.


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Review from K W (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

St Josephs treats my mother with respect and dignity, and all residents for that matter. The inclusion of extended family through various afternoons and get-togethers makes all the difference. Thank you, St Josephs, I am at peace in the knowledge my loved one is treated as best as she can be.

Reply from Shelley Perryman, Registered Manager at St Joseph's Residential Care Home

Thank you for your lovely words and review. We always aim to make relatives feel a special part of St Joseph's as well as residents.


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Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for St Joseph's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for St Joseph's Residential Care Home is calculated as follows: ( (182 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St Joseph's Residential Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Shelley

Shelley Perryman

Job Title: Registered Manager

Joined: 2002

Shelley has worked at St Joseph's for almost 20 years, she started as a carer on the dementia wing and worked her way up. Shelley describes her team as compassionate and one which all pull together to support one another. Shelley's passion for St Joseph's shines through, and she continues to be dedicated to providing the highest standards of care.


No image found

Annie Frost

Job Title: Deputy Manager

Joined: 2008

Annie has worked at Father Hudson care since 2008, originally working at the day service, and moved to St Joseph's in 2015.


Frequently Asked Questions about St Joseph's Residential Care Home

What types of Care is St Joseph's Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St Joseph's Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does St Joseph's Residential Care Home have?

There are 59 Single Rooms.

What are the Facilities & Services at St Joseph's Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is St Joseph's Residential Care Home to the centre of Birmingham?

8.2 mile(s) as the crow flies, distance by road may be significantly further.