Please call or e-mail to arrange a visit.
Parking in front of St Joseph's and overflow parking in front of neighbouring St George's House.
St Joseph's Residential Care Home has a Review Score of 9.8 (9.811) out of 10, based on 19 reviews in the last 2 years. Over all time St Joseph's Residential Care Home has 49 reviews.
Review from A E (Sister of Resident) published on 19 April 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Philip C (Son of Resident) published on 6 April 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Thelma C (Daughter of Resident) published on 27 March 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne T (Friend of Resident) published on 30 January 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona A (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card •
Report
We visited so many care homes and at times were so upset at the level of
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M R (Niece of Resident) published on 15 March 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne Marie E (Friend of Resident) published on 1 December 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Val H (Husband of Resident) published on 1 December 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.811) out of 10 for St Joseph's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.811 for St Joseph's Residential Care Home is calculated as follows: ( (182 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.811
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St Joseph's Residential Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Mar 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 2002
Shelley has worked at St Joseph's for almost 20 years, she started as a carer on the dementia wing and worked her way up. Shelley describes her team as compassionate and one which all pull together to support one another. Shelley's passion for St Joseph's shines through, and she continues to be dedicated to providing the highest standards of care.
Job Title: Deputy Manager
Joined: 2008
Annie has worked at Father Hudson care since 2008, originally working at the day service, and moved to St Joseph's in 2015.