Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Cherry Tree Lodge has a Review Score of 9.1 (9.139) out of 10, based on 8 reviews in the last 2 years. Over all time Cherry Tree Lodge has 45 reviews.
Review from Michael C (Brother-in-law of Resident) published on 10 September 2018
Submitted via Postal Card •
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Cleanliness
Treated with Dignity
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Value for Money
Review from Paula B (Daughter-in-law of Resident) published on 7 September 2018
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Treated with Dignity
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Review from Krystyna P (Friend of Resident) published on 1 March 2018
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Review from Elizabeth G (Respite Resident) published on 11 August 2017
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Review from Patricia J (Daughter of Resident) published on 27 March 2017
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The Review Score of 9.1 (9.139) out of 10 for Cherry Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.798 for Cherry Tree Lodge is calculated as follows: ( (77 Excellents x 5) + (15 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 94 Ratings = 4.798
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.341 Points relating to the number of positive Reviews for Cherry Tree Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 8 Positive Reviews ÷ 14.8 = 0.541
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Apr 2023
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Job Title: Home Manager
I have worked in the care sector since 2012 starting my career as a care assistant. I joined Cherry Tree Lodge in March of 2022 as Deputy Manager and stepped up to Home Manager in December 2023. I like to bake cakes and savoury treats and crochet in my spare time.
Job Title: Care Team Leader
Joined: 2021
My name is Shibu, and I have been a Care Team Leader at Cherry Tree Lodge for 34 months. I truly enjoy all aspects of my job, but my favourite part is spending time with the residents. I take pride in completing my tasks efficiently and with care.
Some of my proudest moments include being promoted to Care Team Leader, being named Employee of the Month, and receiving the "Star of the Year 2024" award. It’s also incredibly rewarding to be known as the best CTL by my residents and their families.
In my spare time, I enjoy watching movies, as well as playing and watching cricket.
Job Title: Housekeeper
Joined: 2015
My name is Kim, and I have been the Housekeeper at Cherry Tree Lodge for 9 years. I absolutely love my job, especially because of the residents. Their smiles and stories make every day special.
In my spare time, I enjoy lounging in my PJs and reading a good book, which helps me unwind and relax.
Job Title: Lifestyle Coordinator
Joined: 2021
My name is Mariya, and I’m a Lifestyle Coordinator. I truly enjoy my job because of the friendly atmosphere, and the opportunity to spend time chatting with the residents, and playing games together. I’m grateful for the great team support I have here.
When I worked as a carer, I was honoured to receive Employee of the Month. I also enjoy making people laugh, even if it’s at my own jokes!
In my spare time, I love reading books, dancing, writing novels, and, of course, talking—talking, talking, talking!
Job Title: Home Administrator
Joined: 1997
My name is Michelle, and I have been the Home Administrator at Cherry Tree Lodge for 27 years. I love my job because of the wonderful residents and staff. We have a great team and always manage to have a good laugh together.
I hold a degree in criminology & psychology, which has been an interesting addition to my role. Outside of work, I enjoy going to the gym, reading, walking my two pugs and French bulldog, shopping, and going on holidays.
Job Title: Maintenance
Joined: 2017
My name is Peter, and I’ve been the Maintenance worker at Cherry Tree Lodge for 7 years. I enjoy my job because of the variety I get every day, with each task bringing something new and different.
I’m proud to have won a Care Award during my time here. A fun fact about me: I once had a sprint finish with a Womble at the London Marathon—and it beat me!
In my spare time, I love running, dancing, and being involved with the Scouts.
Job Title: Chef
Joined: 1994
My name is Dawn, and I have been the Cook at Cherry Tree Lodge for over 20 years. I love my job because I get to make the residents happy with the meals I prepare for them. It’s truly rewarding to see them enjoy what I cook.
I was honoured to receive the Star of the Month award, which was a highlight in my career. I also enjoy singing while I’m cooking, which adds a bit of fun to my day! When I’m not working, I enjoy knitting, watching TV, and going on holidays.
Job Title: Deputy Manager
Joined: 2021
My name is Sebin, and I am the Acting Deputy Manager at Cherry Tree Lodge, where I have been working for 34 months. I enjoy interacting with residents, their families, and the staff, as it allows me to build meaningful connections while continually learning and improving myself.
Over the past three years, I have been proud to be promoted within the team, which reflects my dedication and growth. Outside of work, I have a passion for travelling and exploring new places.