Visitors welcome at any time. WCS Care also provide a relatives' gateway where relatives can view care notes online and share messages and photos with their loved one from wherever they are (with the relevant consents in place).
The Limes has its own car park.
The Limes has a Review Score of 9.5 (9.543) out of 10, based on 12 reviews in the last 2 years. Over all time The Limes has 23 reviews.
Review from A G (Son of Resident) published on 7 October 2020
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jessie M (Friend of Resident) published on 29 September 2020
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Harry S (Resident) published on 11 August 2016
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.543) out of 10 for The Limes is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.543 for The Limes is calculated as follows: ( (86 Excellents x 5) + (44 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 140 Ratings = 4.543
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Limes is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 31 registered maximum number of service users is 6.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Sep 2018
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 24 Mar 2025
Please contact the care home to find out about our vacant bedrooms.
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Job Title: Home Manager
Joined: 2004
I’m the Home Manager at The Limes and have been with WCS Care since 2004.
I have worked at The Limes throughout my time at WCS, starting out as a Care Manager before becoming Home Manager. My role as Home Manager involves the daily running of the home - ensuring all our residents are cared for as best as possible and our colleagues are well supported.
What I love about working at WCS Care is that I feel I can make a difference in people’s lives. Even if it’s as simple as putting smiles on our residents’ faces, that’s a special accomplishment for me.