Linden Lodge Residential Home

Browns Lane, Dordon, Tamworth B78 1TR
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9.7 31 Reviews
  • Linden Lodge Residential Home, Tamworth
Linden Lodge Residential Home provides residential care and care for people living with Dementia.

Centrally located in North Warwickshire, close to the village of Polesworth with easy access to the A5 and M42 and within a 20 to 30-minute travelling distance from Sutton Coldfield, Solihull, Birmingham, and Nuneaton   

Person-centered care is delivered by a motivated staff team who treat individuals with dignity and respect at all times.

The warm and welcoming home is nestled within beautiful surroundings and is peaceful and tranquil.

The resident chef provides a menu of tasty and nutritious food for residents to enjoy. Any special dietary requirements are taken into account.

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Care Provided by Linden Lodge Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Janine Ansell (Manager)
  • Admission Criteria
    • No challenging behaviour
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (28)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2002
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Linden Lodge Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,230
    • Self-Funded Residential Dementia Care £1,326 – £1,326
    • RESPITE Self-Funded Residential Care £1,230 – £1,230
    • RESPITE Self-Funded Residential Dementia Care £1,326 – £1,326

  • What is included in your fees?
    The following items and services are included in your weekly fees:
    • Accommodation
    • All meals and refreshments
    • Personal care in accordance with the individual
    Care Plan
    • Cleaning of rooms, personal laundry (excluding
    dry cleaning), bed linen and towels
    • Television licence, including personal use
    • Wi-Fi
    • Activities and lifestyle programme
    • Electricity, including heating and lighting


    What is not included in your fees?
    The following extra items and services are not covered by the weekly fees, but we can arrange for them to be provided to you at a cost. You will be responsible for payment for extra items and services and we shall advise you of their cost beforehand.
    •   Hairdressing in the absence of free provision by the NHS
    •   Clothing, shoes and slippers
    The following may also be provided, but shall be charged in addition to the weekly fees:


    •   Personal purchases - newspapers, magazines, stationery, confectionery and toiletries
    •   Dentistry, Chiropody, Physiotherapy
    •   Dry cleaning   •   Other privately arranged health care
    •   Installation of private telephone line, internet or cable TV connections   
    •   Telephone calls from private line
  • (these prices are only a guideline, please contact Linden Lodge Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting - visitors welcome without appointment


  • Parking

  • Onsite car park available


Linden Lodge Residential Home Reviews (31)

Total of 31, showing 1-20
9.7

Linden Lodge Residential Home has a Review Score of 9.7 (9.726) out of 10, based on 16 reviews in the last 2 years. Over all time Linden Lodge Residential Home has 31 reviews.

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Date Published

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Review from A C (Daughter of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom as been at Linden Lodge for six years and as been so looked after in all the time there ,she as reached her 95th birthday and the home didn't me proud they put a dinner party birthday for her. l am writing this as l would like to thank all the people that made it a special day for her.

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Review from L M (Son of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Father has been living in Lindon Lodge for over a year now. He is settled, happy and well. The staff are lovely with him and he has an excellent relationship with them. The food is good and everywhere is lovely and clean.

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Review from J H (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mum has received since moving into Linden Lodge in November of last year. My mum was very frail and poorly when she moved to the home, she has gained over a stone in weight and is doing great. There's lots of activities to take part in and Mum is taken out for meals and
days out which she loves.

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Review from Lorraine B (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely and attentive staff. Always made to feel welcome when visiting my mother. She is very well looked after and in a clean and comfortable accommodation. I would definitely recommend Linden Lodge if looking for residential care of an elderly loved one.

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Review from A H (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that our mum receives. Every member of staff that cares for Mum are kind and patient, and make time to spend with her whenever they can. The only part that could require improvement is refurbishment and decoration of the rooms.

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Review from John F (Son of Resident) published on 25 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Talking to my mother (she is the resident) she is quite happy living at Linden Lodge. The food is good, the staff are friendly and helpful, also it is a well-maintained place to be. Her only problem is lack of mobility and sometimes she has to wait a while for toilet assistance. This is not a reflection
on the staff as they are always busy.
As for myself, I find the staff friendly and I always feel welcome when visiting.

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Review from C K (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Linden Lodge is a very well-managed care home. The staff are all welcoming and caring. Each staff member knows Dad well and what he likes and dislikes. Dad likes the staff too. The food looks very nice and of good variety. Dad has never been keen on a lot of meat but he does enjoy the sausages and meatballs.
He also enjoys the desserts. Dad always appears clean and tidy. Although Dad does not want to be in a care home he always says this is the one to be in.

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Review from Steve N (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Linden Lodge is a very well run care home, having cared for my mother since Sept 2017. I have been extremely pleased with the care she has received. Every member of staff is so friendly and always make you feel welcome when visiting - this is also the case when they appear on occasions to be understaffed,
they simply get on with the task at hand, always with a beaming smile on their faces. I also think the selection of food cooked fresh on the premises is very good and whilst the regularity is reduced since Covid, the family/social events they lay on are very well organised and well received. Keep up this excellent work ethic and thank you for everything you continue to do for my mum.

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Review from I G (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All good thanks. Friendly staff. Food always looks good. The rooms are always clean. Staff are always interactive with residents. Nothing is too much trouble, always there to help with anything that's needed.

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Review from John G (Son-in-law of Resident) published on 5 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most of the residents are dementia sufferers, but the brilliant, first class attention and treatment each individual receives is excellent. All the staff are so friendly and pleasant to everyone even when they are busy, which is most of the time. Yours sincerely.

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Review from D D (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very settled and enjoys being at Linden Lodge, staff and management are kind, friendly, and always welcoming.
The home is clean and always looks nice, I would not want my mum to live anywhere else and I'm sure she agrees, five stars are well deserved.

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Review from R M (Sister of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in the home since February this year. He was made very welcome and is very happy there. The staff are always helpful and friendly, the home is clean and tidy and he is very well looked after. Excellent all round.

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Review from George B (Grandson of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved to Linden Lodge after becoming extremely poorly in her previous care placement.
Thanks to Linden's excellent care, support and encouragement my nan has made a miraculous recovery.
She is really settled and loves all the staff who take care of her so wonderfully.
It is really a home from
home, clean and well set out, with plenty of activities for my nan to join in with.
The whole team, including fantastic management, make us feel welcome when we visit.
Thank you so much Linden Lodge, I cannot praise you enough.

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Review from Julie B (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my mother to Linden Lodge after her condition severely deteriorated in her previous care home, resulting in her being hospitalised three times and becoming extremely poorly.
I cannot praise Linden enough, within weeks my mother has her mobility back, is eating, drinking and communicating with
the fantastic staff.
The proof is plain to see that with this excellent care, respect, kindness and encouragement given to my mother.
The management are outstanding, always available for support and advice, they have taken so much stress away from myself, making her transition to Linden extremely easy.
The doors are always open for me to visit anytime day or night and as a family, we are made extremely welcome. It is a beautiful, clean and home-from-home setting.
Mother has settled in really well and loves all the wonderful staff, who always have time for her and all the other residents.
I honestly cannot praise and thank Linden Lodge enough for giving me my mother back.

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Review from Barbara M (Daughter-in-law of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the homely, family feeling in the home. A couple of minor problems were sorted efficiently and promptly. The staff are cheerful and many give extra effort.
No unpleasant smells ever greet you at the door into the home which wasn't the case at other homes we looked at.
The whole
family are extremely happy.

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Review from H C (Friend of Resident) published on 1 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited the home many times over the last three years. The residents are always clean and well presented and the home sells clean. The staff are kind and caring and nothing is too much trouble for them. The catering and entertainment looks 1st class. If my family needed to be in a home I wouldn't
even look at any other homes. This home is really good.

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Review from D B (Husband of Resident) published on 20 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff they look after my wife very well. No complaints.

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Review from Sharon G (Private Carer of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a difficult beginning to the year, she came in March 2021 and settled in well. The staff were great getting her settled and putting my mind at rest and keeping me fully informed. The situation was difficult with the Covid restrictions but I was given lots of support by the staff, managed to talk
to her on the phone every day initially and visits once a week once the guidelines allowed.
Always clean and obviously well looked after.

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Review from April J (Daughter of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident of Linden Lodge since February 2021 during this time mom has settled in well and is very happy, she has been very well looked after by all the staff and has made some good friends. Mom has also commented on how lovely the food is here. We as a family are very grateful to the
care staff to the service they provide and how well they care for mom and how safe she feels.

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Review from Trudy M (Daughter of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The girls are very friendly and residents are very well cared for plus the food always looks and smells fabulous. Due to Covid I feel that all the staff have done an excellent job of caring in a pandemic and keeping morale as high as possible in extremely difficult circumstances. Love you all!

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Current Review Score: 9.7 (9.726)

Overview of Review Score

The Review Score of 9.7 (9.726) out of 10 for Linden Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.726 for Linden Lodge Residential Home is calculated as follows: ( (138 Excellents x 5) + (45 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 186 Ratings = 4.726

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Linden Lodge Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (6)

Janine

Janine Ansell

Job Title: Home Manager

Joined: 2001

My goals and targets are set with only the very best outcomes for every person who wishes to join us, whether that be as a resident or an employee. My standards and values have been set by the very best as I have only ever worked for this company.


I have been supported and encouraged to reach my career goal by the management team and now I intend to do the same for others with aspirations to be great leaders.


The care, dignity and respect of the residents and their families is of the utmost importance to me and every person in my team and this shows in the confident, happy faces of all who choose our wonderful home to live, work or visit.


I have an open-door policy that allows transparency, honesty opportunity, love and care to flow through the home. I am fair and always do my best in every situation and for every individual.


Molly

Molly Cooke

Job Title: Deputy Manager

Joined: 2013

I am one of Linden Care Homes Deputy managers. I have worked for this company since 2013. Over the years I have gained experience and knowledge and have been able to progress up the career structure from Care Assistant to Deputy Manager. It is important to me that we maintain our great levels of respect, dignity and kindness towards our residents, their loved ones and each other. These are the values I use in my management role.


Katie

Katie Albrighton

Job Title: Deputy Manager Business and Finance

Joined: 1990

I came to work at Linden Care Homes from school in 1990 as a temporary summer receptionist before going to college and never left.

Instead after been offered a permanent position, I went to college on day release and received mentoring and training which allowed me to work my way up to my current position of Deputy Manager of Business and Finance responsible for the smooth running of all aspects of the administration and finance across all 3 homes


Stacey

Stacey Baker

Job Title: Deputy Manager

Joined: 2013

I started working at Linden Care Homes in 2013 as a Care Assistant.
With the support and encouragement from Management I have developed my career and progressed to Deputy Manager .


The ethos of caring at Linden Care Homes is in my opinion second to none and ensuring our residents are safe and happy is our priority.
It is a home from home for all of us.


My family means everything to me so I make sure we deliver the best possible care to those family members who mean so much to others.


Linda

Linda Smith

Job Title: Head of Housekeeping

Joined: 2003

My role is Head of Housekeeping for all three Linden Care Homes.   


Having held this position for 18 years, I have organisational skills to head teams of domestic assistants.   


We are responsible for cleanliness in all areas in the Home ensuring the environment is clean, tidy and safe.


I am very passionate about my work and dedicated to maintaining our high standards of cleanliness for our Residents.


I am married with two daughters and a grandson and am very family orientated.


Claire

Claire Brown

Job Title: Head of Catering

Joined: 2003

I started my career at Linden Lodge Nursing Home in 2003 as a kitchen assistant weekend job whilst still at school.


Linden Lodge encouraged me to go to catering college where I trained to be a cook.


During my time at Linden Lodge I have steadily improved my skills and am now Head of Catering for all Linden Care Homes Ltd and am responsible for the standard of catering in all three homes. I have been here for 18 years and I love my job


Frequently Asked Questions about Linden Lodge Residential Home

What types of Care is Linden Lodge Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Linden Lodge Residential Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Linden Lodge Residential Home have?

There are 28 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Linden Lodge Residential Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Linden Lodge Residential Home to the centre of Tamworth?

4.0 mile(s) as the crow flies, distance by road may be significantly further.