Fees are determined by carrying out a free, no-obligation care assessment. If you're interested in this, please feel free to contact our healthcare specialists on 0116 296 0700, and they'll be able to support you with any question you have.
At Long Lea, visiting hours are flexible and available seven days a week. The home encourage relatives, friends, and other visitors to spend meaningful time at the facility and participate in day-to-day activities, aligning with the preferences of both residents and guests. To ensure a peaceful dining experience for loved ones and others, the home kindly request that visitors avoid visiting during meal times, a practice they refer to as 'protected meal times'.
On site parking space is available for residents and their loved ones when visiting.
Long Lea Residential Care Home has a Review Score of 9.6 (9.584) out of 10, based on 11 reviews in the last 2 years. Over all time Long Lea Residential Care Home has 26 reviews.
Review from S E (Daughter of Resident) published on 13 January 2025
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Reply from Alexandra Cooke, Customer Engagement at Long Lea Residential Care Home
Thank you for sharing such a heartfelt review of Long Lea! It's so reassuring to hear that your mum is well cared for, always looking clean and tidy, and has access to both engaging activities and quiet spaces when needed. The staff's dedication to keeping families informed and providing excellent care is truly commendable. It's clear they're making a significant positive impact on your mum's life and giving you peace of mind. What a glowing endorsement of their hard work and compassion!
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Review from Kirsty S (Daughter of Resident) published on 5 December 2024
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Reply from Alexandra Cooke, Customer Engagement at Long Lea Residential Care Home
What a heartfelt review for Long Lea! It's beautiful to hear how the staff's care brought comfort and happiness to your mum, even if just for a short time. Their dedication clearly made a meaningful difference, and your gratitude shines through. Thank you for sharing such a touching testament to their hard work and compassion.
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Review from Steve B (Stepson of Resident) published on 22 August 2024
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Reply from Alexandra Cooke, Marketing at Long Lea Residential Care Home
Thank you for your kind words and lovely feedback. We're truly sorry for your loss, and it means a lot to us that your dad felt happy and well cared for at Long Lea. We're honoured to have been part of his life.
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Review from Sue H (Daughter of Resident) published on 8 August 2024
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Reply from Alexandra Cooke, Marketing at Long Lea Residential Care Home
Thank you for your lovely review and for taking the time to share your feedback. We are happy to hear that your Dad feels at home at Long Lea and it is our absolute pleasure to have him as part of the family.
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Review from M F (Friend of Resident) published on 20 June 2024
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Reply from Alexandra Cooke, Marketing at Long Lea Residential Care Home
This is lovely to hear, thank you for taking the time to leave such kind feedback. We strive to make residents feel truly at home and we think a proper birthday celebration is something everyone deserves. It is absolutely our pleasure to provide this.
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Review from P A (Daughter of Resident) published on 11 June 2024
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Reply from Alexandra Cooke, Marketing at Long Lea Residential Care Home
Thank you for taking the time to leave a review. We really appreciate your kind words about our friendly staff and are delighted to hear about your positive experience at mealtimes. We really appreciate your constructive feedback and value your opinion very highly in this regard.
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Review from Jeanette S (Daughter of Resident) published on 15 March 2024
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Reply from Alexandra Cooke, Marketing at Long Lea Residential Care Home
We are thrilled to know that your mum has had such a positive experience at Long Lea. It is always a pleasure to hear such kind feedback and we will certainly pass this on to our staff. We consider it a privilege to be entrusted with her care and hope that she continues to feel safe and supported in our Long Lea family.
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Review from R S (Daughter of Resident) published on 16 November 2023
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Review from P Y (Daughter of Resident) published on 27 July 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
Thank you so much for your kind words about Long Lea and especially your heart-warming opinions on our staff members. We are honoured to take care of your mother and also extremely glad we are able to assist in the relief you feel knowing your mother is happier, relaxed, and well taken care of. We really appreciate your review and everything you have said in it, it really is lovely to hear.
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Review from H P (Daughter of Resident) published on 30 June 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
Thank you so much for your lovely words about our staff and the care that your mother received at Long Lea Residential Home. We pride ourselves in the care that our residents receive and are very glad it made such a positive impact. Thank you for the lovely reviews and the 100% stars you gave!
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Review from P M (Son of Resident) published on 11 May 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
Dear P M, thank you so much for such a lovely review, we are very glad you have been so happy with out service and were able to go on holiday whilst knowing she was well looked after with us. We really appreciate your kind words.
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Review from Angela P (Daughter of Resident) published on 7 March 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
Dear Angela, thank you so much for such lovely comments. It is so great to hear how calm and happy your mum was within our care. This is such lovely feedback and is so appreciated. It is a pleasure to take care of your mother and we are so grateful for all the kind words about the activities and how well-kept your mum is!
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Review from K W (Daughter of Resident) published on 28 February 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
We are so glad your dad has settled so well and has become more socially able, it is lovely to hear! Thank you for the lovely words about our home and staff, it is greatly appreciated.
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Review from D S (Son of Resident) published on 27 February 2023
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Reply from Lara Howitt, Office Associate at Long Lea Residential Care Home
Thank you so much for your kind words about our home, Longlea. We are so glad to hear how your father has flourished within our care and it is a pleasure to be a part of that!
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Review from Munya R (Son of Resident) published on 5 November 2021
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Review from Ram K (Grandson of Resident) published on 3 November 2021
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Review from May S (Wife of Resident) published on 1 October 2020
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Review from Craig W (Son of Resident) published on 1 November 2019
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Review from K S (Nephew of Resident) published on 14 October 2019
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Review from Jackie W (Sister of Resident) published on 9 August 2019
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The Review Score of 9.6 (9.584) out of 10 for Long Lea Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.584 for Long Lea Residential Care Home is calculated as follows: ( (81 Excellents x 5) + (36 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 125 Ratings = 4.584
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Long Lea Residential Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Oct 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Apr 2025
Only two rooms available at Long Lea - Care Home Nuneaton. All rooms have en-suite facilities and all residents have access to an amazing activity schedule. Book a tour of our lovely home, and meet the amazing team to discuss next steps on your journey with us.
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Job Title: Registered Manager
Joined: 2023
Karen has worked in the care industry for many years all over the UK. Therefore, she knows the industry very well and her care home is even better! She takes great pride in having a well-managed home and loves speaking with her residents and making them laugh. Long Lea has thrived under Karen's leadership and is stronger than ever.
Outside of work, Karen loves to spend time with her family and friends and enjoy a good dance. She also considers time spent with her residents as a hobby, taking great care to form personal relationships with each and every one of them.
Job Title: Deputy Manager
Joined: 2023
Lucy has an extensive background in care and a real passion for helping others. She loves to get involved and finds real joy in engaging in fun activities with her residents. She and Karen make an excellent management team, where Lucy's experience and enthusiasm have been a massive support.
When she isn't working, Lucy enjoys socialising with family and friends as well as exercising and going to the gym.