Low Furlong

Darlingscote Road, Shipston-on-Stour CV36 4DY
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9.9 86 Reviews
  • Low Furlong, Shipston-on-Stour
Nestled on the outskirts of the rural town of Shipston-on-Stour, Low Furlong is a purpose-built 68 bed residential home providing excellent standards of care for older people, including those living with dementia.

An easy, 10-minute walk from the centre of this beautiful market town, Low Furlong is ideally situated with easy access to the countryside, as well as the convenience of nearby shops. With historic Stratford-upon-Avon a mere 15 minutes away by car, this well-appointed and welcoming care home enjoys the benefits of a central location but with the calm, quiet charm of semi-rural position.

As part of a modern development, Low Furlong has been planned with the needs of residents very much in mind. All bedrooms feature a very high standard of decoration, including en-suite bathrooms and pleasant views over raised flower beds - premium rooms even boast doors leading out into their own patio or the communal seating area.

Low Furlong is entirely access-friendly throughout with wide, spacious corridors contributing to the bright and airy feel, whilst still ensuring that residents of all levels of mobility can enjoy the freedom to move around in maximum comfort and safety.

The home has been thoughtfully decorated throughout with the inclusion of dementia-friendly colour schemes, as well as both quiet and 'retro' lounges - the latter featuring decoration and furniture from yesteryear, in addition to hand-picked antiques which residents are encouraged to interact with.

The innovative idea of having dedicated street names and individual room numbers allows residents to maintain a personal postage address - enabling individuals to retain their identity and independence whilst still enjoying the benefits of professional care and support.

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Care Provided by Low Furlong

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Amie Parton (Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Low Furlong

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Low Furlong to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Low Furlong Reviews (86)

Total of 86, showing 1-20
9.9

Low Furlong has a Review Score of 9.9 (9.916) out of 10, based on 27 reviews in the last 2 years. Over all time Low Furlong has 86 reviews.

Overall Experience

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Review from Peter T (Son of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team really care for the residents and their families. They work hard to maintain the residents' quality of life. The staff are happy to answer any questions and regularly give the families feedback. Mom has settled in really well and I highly recommend the home.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your lovely review - I shall share it with the team. We are really pleased you chose Low Furlong for your mum and glad she is settling in well.


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Review from Neil H (Son of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot think of a better place for my mum to spend her latter years. The care she receives from the absolutely fantastic staff is amazing, they are so caring and go out of their way to treat all the residents as family. The staff keep residents family well informed of everything that is going on and
I always look forward to the weekly newsletter with photos of all of the events that have taken place during the week. My mum went on a trip to the seaside this week which is just one of the many trips that are organised and which she thoroughly enjoyed. I truly cannot praise the staff and management enough for the level of care, and fun, that my mum has, which has enabled her to settle into Low Furlong so well, literally from day one. When we knew Mum needed extra care, Low Furlong was the first, and only home, we visited, as it became clear very quickly that we would not find anywhere better. As the saying goes, when you know you know, and we knew Low Furlong was perfect for mum.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for this heartwarming review. We are so pleased your mum is here and sharing her latter years with us, and I'm thrilled to hear you enjoy the weekly newsletter.


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Review from I H (Son of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Low Furlong for approximately 15 months now and she is so happy and relaxed which makes us as a family calmer about the whole dementia situation and this is all due to the excellent care she receives from the staff.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. Our staff is dedicated to providing patient, attentive, and personalised care and it's heartening to hear that this makes a difference for your mum and gives your family peace of mind. Your feedback is greatly appreciated.


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Review from Cheryl P (Daughter of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 3 years and has been very happy there and I have also been very extremely happy with her care. During the past few weeks, as she has been unwell, I have spent many hours at her bedside and have seen first-hand just how wonderful everyone is. Not only do they look
after the residents but they are very caring to relatives at a difficult time. Nothing is too much trouble from the senior management to the carers, the catering staff, the housekeeping team and everyone in between. I have seen how great the daily activities are and the social media coverage and weekly email updates are just great. I would not hesitate to recommend Low Furlong for a loved one. It truly deserves its 'outstanding' rating.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your kind review. It really means a lot that you have taken the time to send it. It is so important to us that we support residents and their relatives during difficult times and we truly appreciate all your positive feedback.


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Review from Anna C (Friend of Resident) published on 11 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Like all organisations, the standard is set by the manager. At Low Furlong, they are blessed to have someone who clearly enjoys her job and is truly both resident and staff-centred. This is reflected in the welcoming atmosphere of the home and the caring attitude of the staff. I am most impressed.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. I am so lucky to have the best team who all share the values we hold dear.


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Review from T Y (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a routine blood test organised by the home, we were called to take Mum immediately to the hospital. The home had Mum and her hospital bag all ready to go. Most importantly her notes were ready, they were completely up to date, including for that day. These were absolutely invaluable in the hospital
e.g. so they could discount some conditions and understand Mum's circumstances.
Our mum has dementia, we trust the home implicitly and know how much they love and respect her.

Reply from Leanne Braham, Home manager at Low Furlong

We are so pleased to be looking after your mum. We do love and respect her, and we are glad all went well at the hospital.


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Review from T B (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident of Low Furlong for approaching 2 years. I am so grateful for the kindness, patience and professionalism shown to her each and every day by the staff. While Mum's Alzheimer's progresses we are comforted to know she is happy, content and well looked after. Mum's room is kept
beautifully clean, she eats lovely meals and there is a full and entertaining schedule of activities every week! Thank you to the manager and all the team!

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. We shall share your kind words with the team.


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Review from Kay L (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Low Furlong cares so well for my mum and has taken her on a lovely trip to the seaside. It was wonderful to see the photos and see how happy she looked to be there. Thanks to all the team for caring and giving Mum such lovely experiences.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. We are so pleased she enjoyed her trip to the seaside.


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Review from Tony G (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled in so well since he first came into the home in March. He initially came for a trial stay but kept extending this as he became accustomed to his surroundings and the way of life in the home. He loves the food and the staff are always so friendly and helpful. He moved from Nottingham
to the home and the management team has really supported him in transferring his ongoing medical care from his Hospital to the local one in a timely manner. Whenever I visit my father I'm always struck by the relaxed and pleasant atmosphere in the home never too busy but also never too quiet, a great balance which I suspect is not easy to create. I could not imagine a better home for my father and have already recommended it to others.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your lovely review. We are so pleased your dad is settling in well.


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Review from Gareth R (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Long Furlong was the perfect choice for our mum. The facilities are new and clean, and while the care and love provided are the best, which is hugely reassuring for us as family members. The regular activities for residents are varied and well-organised. From the first meeting with the management, we
knew this was the right choice and everything since has confirmed this.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. We are so pleased your mum is here.


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Review from Russell S (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I work overseas, and my mother is a resident. My sisters are the more frequent visitors but I can attest to the absolutely amazing treatment my mum has at Low Furlong. She is, most importantly, safe and well cared for but the leadership and staff also make her feel completely at home. She is treated
with dignity and encouraged to involve herself in activities. We feel fortunate to have our mum living in such a great nursing home. Thank you for making Mum's days so comfortable and fun.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. We feel fortunate she lives here too - she always makes us smile.


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Review from Christine B (Wife of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a new resident at Low Furlong, so really is still settling in. The staff are all kind, patient and caring. The home is very comfortable with a homely atmosphere and everyone is very helpful.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. I shall pass your words on to the team.


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Review from T R (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum is extremely happy and contented at Low Furlong, which is her home. She is well cared for and sensitively supported. As someone living with Alzheimer's, life is challenging and confusing. However, she is stimulated and can engage with activities in a way that suits her. Staff are kind, patient,
and willing to take time to listen to Mum. This means our family can feel secure in the knowledge that she is well cared for.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your kind review- we are so pleased you chose Low Furlong for your mum's home- we love having her here.


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Review from K W (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The activities arranged each day are second to none, keeping the residents stimulated and active. There is always something to do if they want to but equally they are left to rest if they don't want to get involved. The staff are never too far away and nothing is too much trouble.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. The activities we offer are very important to us all but never any pressure to join in.


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Review from Bruce H (Son of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff, facilities and care provided are second to none, it's always a pleasure to visit. The weekly updates are always informative and give a great view of the activities which have happened and planning for the following week. It's relaxed and professional staff are a credit to all.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review - we are pleased you enjoy the weekly updates.


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Review from Susan T (Daughter-in-law of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is simply a wonderful, caring place. There is a culture that nothing is too much trouble and it comes from the top. I believe they want it to feel like home. It is clean and very well run, with lots of activities and they will prepare food to the specific liking of individual residents. I highly
recommend Low Furlong.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review- that is the culture we wanted to create! It is a home first and foremost and we strive to make sure the residents that live in it- feel like that.


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Review from Harry L (Respite Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care from the staff and carers was excellent.
They looked after all the residents extremely well despite some being a 'little difficult.'
My stay was a welcome relief from hospital and I enjoyed it.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for this review - it was a pleasure to have cared for you. Please do come back and see us often.


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Review from Stephanie E (Daughter-in-law of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Low Furlong is well managed with great staff full of happiness and life. The 8 months my mum-in-law was there she was encouraged to take part in many activities and go on trips. Her quality of life was much improved and she was well fed warm and safe which we could not sustain in her home environment.
The care and compassion given to us when she passed was second to none and made it easier to come to terms with. We would not hesitate to recommend Low Furlong to all who need peace of mind. Thank you.

Reply from Leanne Braham, Home manager at Low Furlong

Thanks for the lovely review - it was a pleasure taking care of your mother-in-law. She really thrived in residential care and it was great to see her joining in and going out on trips etc. Thank you for trusting us to take care of her.


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Review from Amanda H (Granddaughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is fabulous. The permanent staff are truly caring and go out of their way to make a difference. I’m always kept up to date with things, invited to the regular events and felt heard. Nan loves it; her room is kitted out with her things (far too much of it), and she feels like family. Nan doesn’t
suffer from dementia, but she has a great relationship with the residents and staff alike.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review and thank you for supporting our home. Your nan makes us smile every day, and we always have fun.


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Review from Jeanette T (Daughter-in-law of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic staff. The love and care they give to the residents is beautiful.
Brilliant atmosphere for the residents with so much for them to do.
Thank you for all you do for her.
Would most definitely recommend Low Furlong.

Reply from Leanne Braham, Home manager at Low Furlong

Thank you for your review. We are very proud of our home - and strive to create a lovely atmosphere.


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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Low Furlong is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Low Furlong is calculated as follows: ( (298 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 323 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Low Furlong is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Amie

Amie Parton

Job Title: Home Manager

Joined: 2017

Welcome to Low Furlong, our lovely purpose-built home. I am Amie I work at Low Furlong, situated just on the outskirts of the Cotswolds. Recently being appointed Acting Manager.


We provide person-centred care in our beautiful, busy, and bustling home. I have worked in care for over 20 years and truly believe that residents are at the heart of all we do. Everyone that walks through the door at Low Furlong comments on the lovely atmosphere. Low Furlong has strong links and relationships with the local community and strives to create a family feel whilst providing high quality care and a huge range of activities for residents.


Hannah

Hannah Glennie-Gowers

Job Title: Deputy Manager

Joined: 2014

I'm Hannah. I am the Deputy Manager at Low Furlong.


With 10 years of experience at Low Furlong, I am passionate about helping people get the most out of life and ensuring they enjoy themselves along the way. One of my proudest achievements was setting up the PCS system, contributing to Low Furlong’s outstanding CQC rating.


Outside of work, I am an avid racehorse owner, with my trainer being the renowned Donald McCain (whose father famously trained Red Rum). In my free time, I enjoy both horse racing and darts, balancing a love for competition and sport.


Sarah

Sarah Jones

Job Title: Care Team Leader

Joined: 2017

I’ve been working as a Care Team Leader for 7 years, and what I love most about my role is making a difference in people’s lives, especially in a home so focused on community and the welfare of its residents. One of my proudest achievements was helping the home achieve an outstanding rating with CQC.


In my spare time, I enjoy dancing, watching musicals, and going for walks.


Caroline

Caroline Meech

Job Title: Care Team Leader

Joined: 2018

I'm Caroline. With over 6 years of experience as a Care Team Leader, I have had the privilege of making a positive difference in the lives of others every day. I take great pride in my specialisation in end-of-life care, where I am also proud to serve as the End of Life Champion. My qualifications include a Level 6 Home Managers Award in Healthcare, demonstrating my commitment to providing exceptional care.


In my role, I enjoy meeting people from all walks of life, hearing their stories, and helping them navigate life's challenges. My background in the Army has instilled in me strong leadership, discipline, and teamwork skills, which I apply to my work in care.


Outside of my professional life, I have a passion for creativity, including making jewellery and caring for animals. Both of these hobbies allow me to express my creativity and care in different ways.


Pat

Pat Warner

Job Title: Care Team Leader

Joined: 2019

I'm Pat. I’ve been at Low Furlong for 5 years, where I work as a Care Team Leader, dedicating myself to supporting and guiding my team while making meaningful connections with people from all walks of life. My role has given me the opportunity to meet a wide variety of individuals, and every day brings something new and rewarding.


I’m in the process of moving to Shipston and look forward to starting a new chapter there. Outside of work, I enjoy walking my dog, Teddy, who keeps me company on many of my adventures. I’m known for my ever-changing hair, which I like to switch up weekly—right now, it’s bright pink!


Anna Mae

Anna Mae Devereux

Job Title: Care Team Leader

Joined: 2020

I'm Anna Mae. I have been proudly serving as a Care Team Leader at Low Furlong for 4 years, where I find immense fulfilment in both learning from the residents and collaborating with my colleagues. I am passionate about making a difference in people's lives, and at the end of each day, I feel a deep sense of purpose in knowing that I've contributed to the well-being of those I care for.


I hold an NVQ Level 3 in Health and Social Care and am currently working towards my Level 5 qualification to continue growing professionally in this field. In addition to my dedication to providing excellent care, I enjoy playing rugby and running—activities that keep me active and focused.


Liz

Liz Watkins

Job Title: Care Team Leader

Joined: 2012

I’ve been a Care Team Leader for 12 years, and I truly enjoy looking after people and making a difference in their lives, especially by improving their quality of life.


One of my proudest achievements has been working in a care home rated Outstanding by CQC. I also once had the amazing experience of singing in a choir at the Royal Albert Hall.


In my spare time, I love learning inconsequential facts, going to music festivals, and watching Marvel films.


Frequently Asked Questions about Low Furlong

What types of Care is Low Furlong registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Low Furlong provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Low Furlong have?

There are 68 Single Rooms.

What are the Facilities & Services at Low Furlong?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Low Furlong to the centre of Shipston-on-Stour?

0.4 mile(s) as the crow flies, distance by road may be significantly further.