Low Furlong

Darlingscote Road, Shipston-on-Stour CV36 4DY
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9.9 86 Reviews
  • Low Furlong, Shipston-on-Stour
Nestled on the outskirts of the rural town of Shipston-on-Stour, Low Furlong is a purpose-built 68 bed residential home providing excellent standards of care for older people, including those living with dementia.

An easy, 10-minute walk from the centre of this beautiful market town, Low Furlong is ideally situated with easy access to the countryside, as well as the convenience of nearby shops. With historic Stratford-upon-Avon a mere 15 minutes away by car, this well-appointed and welcoming care home enjoys the benefits of a central location but with the calm, quiet charm of semi-rural position.

As part of a modern development, Low Furlong has been planned with the needs of residents very much in mind. All bedrooms feature a very high standard of decoration, including en-suite bathrooms and pleasant views over raised flower beds - premium rooms even boast doors leading out into their own patio or the communal seating area.

Low Furlong is entirely access-friendly throughout with wide, spacious corridors contributing to the bright and airy feel, whilst still ensuring that residents of all levels of mobility can enjoy the freedom to move around in maximum comfort and safety.

The home has been thoughtfully decorated throughout with the inclusion of dementia-friendly colour schemes, as well as both quiet and 'retro' lounges - the latter featuring decoration and furniture from yesteryear, in addition to hand-picked antiques which residents are encouraged to interact with.

The innovative idea of having dedicated street names and individual room numbers allows residents to maintain a personal postage address - enabling individuals to retain their identity and independence whilst still enjoying the benefits of professional care and support.

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Care Provided by Low Furlong

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Amie Parton (Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Low Furlong

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Low Furlong to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Low Furlong Reviews (86)

Total of 86, showing 61-80
9.9

Low Furlong has a Review Score of 9.9 (9.916) out of 10, based on 27 reviews in the last 2 years. Over all time Low Furlong has 86 reviews.

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Review from G B (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely grateful that my mum has had the best care for her stay over two years. The entertainment has always been outstanding. The food too, is of restaurant quality, providing a choice and importantly nutritious. The carers are very affectionate with the residents, and they make Low Furlong
feel like a home.

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Review from S C (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has settled well into Low Furlong. I put this down to the excellent t0eam there who cater for his every need in a caring and professional manner. The food is great, dad likes and dislikes are considered and he looks well, better than he has been. The activities are fab and dad is encouraged
to join in. Very happy with our choice of Low Furlong.

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Review from Tazleem H (Wife of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting other homes, the experience left me shocked and horrified. What a relief it was to find Low Furlong, clean, bright, fresh and happy.
M husband had a lovely bright room, nicely furnished, surrounded by attentive, caring staff. He spent a week's respite, one of a further six booked and
we are very happy to know that he will be extremely well cared for by amazing staff.

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Review from Peter B (Son of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As my mother has only recently gone into the care home, the staff are always ready to explain the options available to her and to answer my questions and concerns. As my mother is starting to show signs of dementia, their support and understanding is invaluable. Her personal care plan is reviewed and
adapted as my mother expresses her needs and wishes. This is a home that sees my mother as an individual and cares for her with respect and consideration despite her sometimes very difficult behaviour.

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Review from L T (Daughter of Resident) published on 16 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial telephone call, the support and care received has been professional and truly caring. Leaving my Father for the first time to give very much needed respite for my Mother was an anxious time. I called several times and was given sensitive reports which showed they were really taking
time with Dad and getting to know him. On visiting Dad, he could not have been happier and proudly showed me around the home, his room and the lovely sunny patio, all of which were immaculate. At the end of my visit, Dad's words were 'it is so lovely here, I would be happy to come anytime'. I don't think I could ask for more! Thank you all.

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Review from Janis R (Daughter of Resident) published on 6 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident since January, she now appears to have settled, after a few issues!
All the issues were dealt with with kindness, compassion, communication.
Thank you.

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Review from J E (Wife of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful facility in Shipston-on-Stour. Low Furlong is providing a lovely and safe environment for my husband who has dementia and mobility problems. The care is first rate and the residents are treated with dignity and respect. The rooms are light and airy and nicely furnished as are all the public
rooms. A programme of entertainments and activities are in place for those who wish to take part. A lovely, well-managed care home.

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Review from Janice H (Daughter of Resident) published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There was a management change during mothers stay which may have had an effect during the initial transition, the new manager is efficient. More provision for activities more routine time for simple stimulation, colouring, simple jigsaws/wooden children's puzzles.

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Review from Catherine D (Daughter of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum became a resident of Low Furlong on April 10th '18, after a 2 1/2 week stay in hospital, she was still very frail. Now 3 weeks later, after much kindness and care from all members of the staff, she is feeling more settled, she is alert and is strong enough to join other residents in the dining
room in her wheelchair. She is still confused and feels strange, but she knows she is safe and that someone is always there with a smile and a cheerful word. My brothers, my sister and I are all VERY THANKFUL for Low Furlong.

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Review from Elizabeth P (Daughter of Resident) published on 30 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In a brave and difficult decision to enter a care home at the age of 101, my Father has been treated with kindness and dignity. Every attempt has been made to make him comfortable and 'at home' whilst enabling him to remain independent and in charge of his own decisions and choices. All staff are cheerful
and pleasant at all times and there are so many thoughtful touches that make the place a lovely community in which my Father has been welcomed and valued.

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Review from M J (Brother of Resident) published on 17 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A nice, caring home where carers really care and respect residents, treating them as individuals. I've also been impressed by the approachability of management and the caring attitude of management and all staff.


My sister is settled and in caring hands.


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Review from Linda B (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by the caring attitude of management and staff towards residents at Low Furlong. It's a lovely home and my mother is very happy there.

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Review from Jackie P (Daughter of Resident) published on 10 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very impressed by the level of care provided at Low Furlong. The staff and management are genuinely caring and treat all residents with dignity and respect. Our mother moved to Low Furlong after a previous traumatic care home experience and we are so grateful to have found such a caring home.
It's clear that the staff and management have a good understanding of Dementia, and residents are treated as individuals with individual needs. Thanks to the caring attitude and expertise of both management and staff alike, mum has settled in quickly and is happy. There is real family atmosphere at the home, and it's such a relief to know that Mum is in safe hands and looked after by people who really care and understand her needs.

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Review from Geoffrey N (Son of Resident) published on 28 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided for my mother was absolutely fabulous. The carers were all extremely professional but also very courteous, friendly and caring - they could never do enough for either my mum who was in their care and for us, her relatives when we visited mum. The atmosphere in the home is very friendly
and very relaxed. It is a lovely care home and couldn't have wished to find a better home for our mother.

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Review from Julie H (Daughter of Resident) published on 19 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, I am very happy with the care my mother is receiving - however, due to my mother's deterioration and her incontinent needs, I feel she requires more than 1 shower a week to meet her personal care needs.
I have found all the staff very friendly and have always been reassured that my mother
is happy and settled in her new home.

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Review from Josie W (Relative of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent a very emotional weekend supporting my husband's grandma during her final few days, I was extremely impressed with the care and compassion of everyone working at the care home. Nothing was too much bother for them and always happy to help. They helped support all of our family during a
very difficult time and showed empathy at any given time. I would highly recommend Low Furlong - our grandma was very happy here. They made her final months special! Thank you.

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Review from Alexandra H (Daughter of Resident) published on 5 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is no normal care home - the staff here are second to none, the home itself is beautifully designed and furnished and the atmosphere is wonderful. I didn’t think care homes like this existed and I feel so lucky we have found Low Furlong, as I have every confidence they care for my father exceptionally
well.

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Review from Stephanie W (Granddaughter of Resident) published on 22 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the several occasions I've visited my Grandma I have found the care home to be extremely clean and tidy and nothing is ever out of place making the standards outstanding! Not to mention all the members of staff are attentive, caring, hardworking, proactive and a joy to watch helping my grandma. They
are friends to me as well as my Grandma's carers.

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Review from Gill S (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum settled at Low Furlong very quickly and with surprising ease which is the testament to how well the residents are cared for. Within two weeks she was happy to stay and after three weeks is very positive that it is the right place for her. Her room to which she has her own front door is bright
and warm with a lovely shower room ensuite. Since becoming a resident her mobility has improved as has her general health. She takes part in activities of which there is a good variety with the encouragement of the staff. All the staff are very friendly and treat my Mum with the respect she deserves and I have no concerns about her care. I am always made welcome when I visit and feel comfortable in what is a caring environment.

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Review from Christina (Daughter of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Low Furlong is a lovely home for elderly people requiring help of many kinds. The staff are cheerful and caring and you feel that the residents are in safe hands. Certainly, my mother has in better health there than she has been for quite a while. There seems to be a good atmosphere throughout with
good interaction between staff and with the residents. I would have no hesitation in recommending Low Furlong.

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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for Low Furlong is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.916 for Low Furlong is calculated as follows: ( (298 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 323 Ratings = 4.916

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Low Furlong is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Amie

Amie Parton

Job Title: Home Manager

Joined: 2017

Welcome to Low Furlong, our lovely purpose-built home. I am Amie I work at Low Furlong, situated just on the outskirts of the Cotswolds. Recently being appointed Acting Manager.


We provide person-centred care in our beautiful, busy, and bustling home. I have worked in care for over 20 years and truly believe that residents are at the heart of all we do. Everyone that walks through the door at Low Furlong comments on the lovely atmosphere. Low Furlong has strong links and relationships with the local community and strives to create a family feel whilst providing high quality care and a huge range of activities for residents.


Hannah

Hannah Glennie-Gowers

Job Title: Deputy Manager

Joined: 2014

I'm Hannah. I am the Deputy Manager at Low Furlong.


With 10 years of experience at Low Furlong, I am passionate about helping people get the most out of life and ensuring they enjoy themselves along the way. One of my proudest achievements was setting up the PCS system, contributing to Low Furlong’s outstanding CQC rating.


Outside of work, I am an avid racehorse owner, with my trainer being the renowned Donald McCain (whose father famously trained Red Rum). In my free time, I enjoy both horse racing and darts, balancing a love for competition and sport.


Sarah

Sarah Jones

Job Title: Care Team Leader

Joined: 2017

I’ve been working as a Care Team Leader for 7 years, and what I love most about my role is making a difference in people’s lives, especially in a home so focused on community and the welfare of its residents. One of my proudest achievements was helping the home achieve an outstanding rating with CQC.


In my spare time, I enjoy dancing, watching musicals, and going for walks.


Caroline

Caroline Meech

Job Title: Care Team Leader

Joined: 2018

I'm Caroline. With over 6 years of experience as a Care Team Leader, I have had the privilege of making a positive difference in the lives of others every day. I take great pride in my specialisation in end-of-life care, where I am also proud to serve as the End of Life Champion. My qualifications include a Level 6 Home Managers Award in Healthcare, demonstrating my commitment to providing exceptional care.


In my role, I enjoy meeting people from all walks of life, hearing their stories, and helping them navigate life's challenges. My background in the Army has instilled in me strong leadership, discipline, and teamwork skills, which I apply to my work in care.


Outside of my professional life, I have a passion for creativity, including making jewellery and caring for animals. Both of these hobbies allow me to express my creativity and care in different ways.


Pat

Pat Warner

Job Title: Care Team Leader

Joined: 2019

I'm Pat. I’ve been at Low Furlong for 5 years, where I work as a Care Team Leader, dedicating myself to supporting and guiding my team while making meaningful connections with people from all walks of life. My role has given me the opportunity to meet a wide variety of individuals, and every day brings something new and rewarding.


I’m in the process of moving to Shipston and look forward to starting a new chapter there. Outside of work, I enjoy walking my dog, Teddy, who keeps me company on many of my adventures. I’m known for my ever-changing hair, which I like to switch up weekly—right now, it’s bright pink!


Anna Mae

Anna Mae Devereux

Job Title: Care Team Leader

Joined: 2020

I'm Anna Mae. I have been proudly serving as a Care Team Leader at Low Furlong for 4 years, where I find immense fulfilment in both learning from the residents and collaborating with my colleagues. I am passionate about making a difference in people's lives, and at the end of each day, I feel a deep sense of purpose in knowing that I've contributed to the well-being of those I care for.


I hold an NVQ Level 3 in Health and Social Care and am currently working towards my Level 5 qualification to continue growing professionally in this field. In addition to my dedication to providing excellent care, I enjoy playing rugby and running—activities that keep me active and focused.


Liz

Liz Watkins

Job Title: Care Team Leader

Joined: 2012

I’ve been a Care Team Leader for 12 years, and I truly enjoy looking after people and making a difference in their lives, especially by improving their quality of life.


One of my proudest achievements has been working in a care home rated Outstanding by CQC. I also once had the amazing experience of singing in a choir at the Royal Albert Hall.


In my spare time, I love learning inconsequential facts, going to music festivals, and watching Marvel films.