Upon arriving at home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Low Furlong has a Review Score of 9.9 (9.916) out of 10, based on 27 reviews in the last 2 years. Over all time Low Furlong has 86 reviews.
Review from Christopher S (Son of Resident) published on 25 January 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie M (Wife of Resident) published on 20 December 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ros H (Daughter of Resident) published on 17 November 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ivy A (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L I (Wife of Resident) published on 30 August 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tom M (Son of Resident) published on 12 January 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.916) out of 10 for Low Furlong is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.916 for Low Furlong is calculated as follows: ( (298 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 323 Ratings = 4.916
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Low Furlong is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Jan 2023
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Job Title: Home Manager
Joined: 2017
Welcome to Low Furlong, our lovely purpose-built home. I am Amie I work at Low Furlong, situated just on the outskirts of the Cotswolds. Recently being appointed Acting Manager.
We provide person-centred care in our beautiful, busy, and bustling home. I have worked in care for over 20 years and truly believe that residents are at the heart of all we do. Everyone that walks through the door at Low Furlong comments on the lovely atmosphere. Low Furlong has strong links and relationships with the local community and strives to create a family feel whilst providing high quality care and a huge range of activities for residents.
Job Title: Deputy Manager
Joined: 2014
I'm Hannah. I am the Deputy Manager at Low Furlong.
With 10 years of experience at Low Furlong, I am passionate about helping people get the most out of life and ensuring they enjoy themselves along the way. One of my proudest achievements was setting up the PCS system, contributing to Low Furlong’s outstanding CQC rating.
Outside of work, I am an avid racehorse owner, with my trainer being the renowned Donald McCain (whose father famously trained Red Rum). In my free time, I enjoy both horse racing and darts, balancing a love for competition and sport.
Job Title: Care Team Leader
Joined: 2017
I’ve been working as a Care Team Leader for 7 years, and what I love most about my role is making a difference in people’s lives, especially in a home so focused on community and the welfare of its residents. One of my proudest achievements was helping the home achieve an outstanding rating with CQC.
In my spare time, I enjoy dancing, watching musicals, and going for walks.
Job Title: Care Team Leader
Joined: 2018
I'm Caroline. With over 6 years of experience as a Care Team Leader, I have had the privilege of making a positive difference in the lives of others every day. I take great pride in my specialisation in end-of-life care, where I am also proud to serve as the End of Life Champion. My qualifications include a Level 6 Home Managers Award in Healthcare, demonstrating my commitment to providing exceptional care.
In my role, I enjoy meeting people from all walks of life, hearing their stories, and helping them navigate life's challenges. My background in the Army has instilled in me strong leadership, discipline, and teamwork skills, which I apply to my work in care.
Outside of my professional life, I have a passion for creativity, including making jewellery and caring for animals. Both of these hobbies allow me to express my creativity and care in different ways.
Job Title: Care Team Leader
Joined: 2019
I'm Pat. I’ve been at Low Furlong for 5 years, where I work as a Care Team Leader, dedicating myself to supporting and guiding my team while making meaningful connections with people from all walks of life. My role has given me the opportunity to meet a wide variety of individuals, and every day brings something new and rewarding.
I’m in the process of moving to Shipston and look forward to starting a new chapter there. Outside of work, I enjoy walking my dog, Teddy, who keeps me company on many of my adventures. I’m known for my ever-changing hair, which I like to switch up weekly—right now, it’s bright pink!
Job Title: Care Team Leader
Joined: 2020
I'm Anna Mae. I have been proudly serving as a Care Team Leader at Low Furlong for 4 years, where I find immense fulfilment in both learning from the residents and collaborating with my colleagues. I am passionate about making a difference in people's lives, and at the end of each day, I feel a deep sense of purpose in knowing that I've contributed to the well-being of those I care for.
I hold an NVQ Level 3 in Health and Social Care and am currently working towards my Level 5 qualification to continue growing professionally in this field. In addition to my dedication to providing excellent care, I enjoy playing rugby and running—activities that keep me active and focused.
Job Title: Care Team Leader
Joined: 2012
I’ve been a Care Team Leader for 12 years, and I truly enjoy looking after people and making a difference in their lives, especially by improving their quality of life.
One of my proudest achievements has been working in a care home rated Outstanding by CQC. I also once had the amazing experience of singing in a choir at the Royal Albert Hall.
In my spare time, I love learning inconsequential facts, going to music festivals, and watching Marvel films.
