Lower Meadow

187 Drayton Avenue, Stratford-upon-Avon CV37 9LF
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9.7 53 Reviews
  • Lower Meadow, Stratford-upon-Avon
Lower Meadow is a 69 capacity Stratford-upon-Avon care home that takes a versatile and modern approach to personal care needs, adhering to tailored provision and supporting an active and interesting lifestyle.

The home is part of family-run, care provider Runwood Homes, which is highly regarded in the sector for the difference made to the lives of older and vulnerable people.

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Care Provided by Lower Meadow

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Rachel Walker (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Lower Meadow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Care from £1,450
    • RESPITE Self-Funded Residential Dementia Care from £1,450

  • Our standard fees are subject to assessment.
    The only extra our residents may need to pay for is hairdressing, chiropody or if they wish to order news papers, magazines etc.
  • (these prices are only a guideline, please contact Lower Meadow to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Lower Meadow Reviews (53)

Total of 53, showing 21-40
9.7

Lower Meadow has a Review Score of 9.7 (9.674) out of 10, based on 11 reviews in the last 2 years. Over all time Lower Meadow has 53 reviews.

Overall Experience

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Date Published

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Review from Dani L (Granddaughter of Resident) published on 19 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma went to stay in Lower Meadow for some respite care and settled in so well that as a family we decided for her to remain in this lovely home. A massive thank you to the whole care team for making this difficult decision that much easier.

Reply from Carol McDyre, Customer Relations Manager at Lower Meadow

Thank you for your kind words. It is great for us at Lower Meadow to hear that our residents have settled in well. We are delighted that you and your family have decided to choose our home for your grandmother's care and it is a pleasure to have her with us.


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Review from Fraser P (Son of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The first thing that is so evident on arrival at Lower Meadow is the friendly and helpful nature of all the staff. The facilities, cleanliness and overall living environment are very good. Moving our mother into Lower Meadow was made so much easier because of the help, support and accommodation of the
staff. Above all, Lower Meadow is a caring environment that provides peace of mind that your loved one is receiving the care you desire for them and which they deserve.

Reply from Carol McDyre, Customer Relations Manager at Lower Meadow

Fraser, thank you for taking the time to write these kind words. It is our pleasure to have your mum as part of our home and to help take care of her.


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Review from Robert W (Son of Resident) published on 7 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

"I couldn't imagine being better cared for anywhere else" my father's words. A man who six months earlier when a GP suggested he may at some time need to go to care home replied "unimaginable"
All the staff from the manager to the lady who collected laundry, to the staff that brought him a drink were
respectful, considerate and spent time with him. When dad was able he enjoyed their company. This excellent care and above dedication to duty lasted until he passed away peacefully in the care home.

Reply from Carol McDyre, Customer Relations Manager at Lower Meadow

Thank you for your kind words, it means a lot to all the team to know their care for all who stay with us is appreciated. He was a pleasure to have in Lower Meadow and he will be surely missed.
Thank you so much for your generous contribution to our residents.


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Review from Linda W (Granddaughter of Resident) published on 18 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lower Meadow became a home to my 99-year-old grandmother after a short period of adjustment after living independently for so long, and the welcoming culture of staff, my nan settled in well. The staff are absolutely amazing. They are all so kind, caring and compassionate and really cared about my nan.
My nan was forever grateful for their kindness and hardwork and always treated her with respect and dignity.

Reply from Rachel Walker, Home Manager at Lower Meadow

Hello Linda, thank you for your glowing review. Our staff, from senior management to our care team, always aim to excel in providing the best possible care to our residents, and we are grateful that you are satisfied with your grandmother's care. Thank you again for the feedback.


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Review from Ann J (Daughter of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My elderly mother passed away a few weeks ago (January 2022) at Lower Meadow Care Home in Stratford Upon Avon. I was a regular visitor to the home and got to know the staff really well. The staff were amazing they cared for my mum (99 years of age) so well I couldn't have wished for better care for
her. The staff at Lower Meadow are amazing and a credit to the company who own Lower Meadow. Thank you to all the staff at Lower Meadow.

Reply from Rachel Walker, Home Manager at Lower Meadow

Thank you for your review. We are grateful that we could provide the best possible care for your mother. We greatly appreciate your feedback, which will help us on how we can further enhance our care. Thank you again for the positive review.


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Review from Gail P (Granddaughter of Resident) published on 14 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 99-year-old grandmother moved into Lower Meadow in March 2021. After a period of adjustment my nan settled in well and this was down to the genuine sincere care and kindness of all the staff. Her room was tidy, clean, bright, and spacious. She lived here until she died last week. The staff are outstanding.
They loved my nan and the care they gave her and us as a family was outstanding compassionate and professional. We will always be grateful to Lower Meadow, we miss you all.

Reply from Rachel Walker, Home Manager at Lower Meadow

Thank you so much for the review. We are happy we could provide the best possible care for your grandmother. The staff are happy to hear your positive comments, and we are grateful to you as well. We will miss you too.


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Review from Rachel L (Daughter of Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lower Meadow is a template care home, but beautifully laid out with lovely decor, spacious communal and outside garden areas, and light airy bedrooms, all with ensuite wet-rooms
We bought my mum here in June of 2021 and as much as a painful experience it was to give up caring for her at home, the staff
made this as worry-free as possible.
Mum has dementia but is very mobile - Lower Meadow has ample space for residents to roam around but is a secure facility; we always feel so welcome when we visit too. What really makes this place special is the staff - including the Snr Team Leader, Home Manager, Activities Coordinator, her carer, plus all the other carers, team leaders, caterers, laundry ladies, and managers make this place special. I cannot thank them enough for the care they have extended to my mum, and for the sense of relief we have to know she is happy in her 'Lower Meadow Bubble'
Thanks to the Marketing Coordinator for talking us through the admission process - so glad we chose your facility

Reply from Zimran Alam, Home Manager at Lower Meadow

Hello Rachel, thank you for the wonderful review. We are always considerate and supportive for those transitioning to assisted living, and we appreciate your support for all of our skilled staff. Your feedback greatly enhances the care we provide, and we are grateful that you and your mother are satisfied with her care.


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Review from Nicola W (Daughter-in-law of Resident) published on 3 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff from the new manager to care assistants and everyone are so caring and looked after dad so well. He really enjoyed being in Lower Meadow. He was always kept clean and shaved with clean clothes every day. His room was also clean and tidy and we were able to have lots of photos, pictures, and
ornaments with fond memories for him in his room. All staff made time to look at these and talk to him about his memories and his late wife. They were wonderful.

Reply from Rachel Walker, Home Manager at Lower Meadow

Thank you for your review and for your lovely comments. We have an amazing team here at Lower Meadow and we all loved spending that time with your father-in-law.
His laugh and smile always lit up the room, he will be greatly missed.


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Review from Manda S (Daughter of Resident) published on 2 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was blind and very hard of hearing. She moved to Lower Meadow in November 20201. From the outset, the staff treated her with the utmost respect and dignity. They provided exemplary care until the end of her life. They were, without exception, kind, patient and caring. Nothing was too much trouble.
They made my mum and her family feel safe and secure. We cannot express adequately how grateful we are for the care and service provided by Lower Meadow staff to my mum.

Reply from Rachel Walker, Home Manager at Lower Meadow

It was an absolute pleasure to look after your mum; she was a very special lady that we miss dearly. Thank you for such lovely comments. Love all the team at Lower Meadow.


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Review from Alison M (Daughter of Resident) published on 29 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom had to move here due to her Alzheimer’s and settled in straight away. Everyone is kind and caring, nothing has been too much trouble and the care mom has received so far is wonderful. We are able to pop in and see mom whenever we want - no pre set appointments needed. Thank you all for taking such
good care of my mom.

Reply from Rachel Walker, Home Manager at Lower Meadow

Thank you for your thoughtful review. We are happy to hear how much you appreciate the care of our staff, and your comments greatly enhance the care we provide. Thanks again for your positive feedback.


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Review from Mark K (Husband of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife went into full time care at Lower Meadow in early October of this year, having previously spent five weeks in respite care at another local care home. My family and I were more than impressed with the standards set by Lower Meadow having visited the home prior to my wife’s admission.
Despite
the traumas of Alzheimer’s my wife could not be in a better environment and we are happy that she could not be receiving better care elsewhere.

Reply from Rachel Walker, Home Manager at Lower Meadow

Thank you so much for your insightful review. We take pride in having the best possible environment we can provide to our residents, and we are so appreciative to hear how satisfied you are with your wife's care.


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Review from Ruth K (Daughter of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home mom has become so much more social in the last six weeks she has been with you. Staff from the cleaners to management are very friendly. The rooms are lovely very happy that mom is with you.

Reply from Carol McDyre, Customer Relations Manager at Lower Meadow

It is a pleasure having your mum stay with us. Thank you for your positive words, Lower Meadow staff love to hear how our residents are living well and becoming more social.


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Review from Sylvia B (Sister of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister's health and mental wellbeing have improved enormously since she first came to Lower Meadow. She is better now than in the last 10-years. Thank you.

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Review from Sue B (Daughter of Resident) published on 22 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lower Meadow staff undoubtedly saved my mother’s life three weeks ago by responding very quickly to her medical emergency and initiating her admission to hospital for life saving treatment.
The staff are extremely kind and caring and respond with sensitivity to any questions or concerns our family
may have. My mother is very content in Lower Meadows and speaks very highly of all the staff that care for her.
What a great team.
Thank you.

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Review from Linda R (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally, I am fairly happy with the level of care, although, I feel that there should be more carers. It can take a while for a response when we call on the room bell. Staff are very lovely. Food could be better.

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Review from Kelly R (Granddaughter of Resident) published on 12 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are all very friendly, helpful, caring and my nan has settled into Lower Meadow very well. The only issue we’ve come across is getting through to speak to her on the phone, often the phone isn’t answered or it's engaged, although I completely understand that there’s a lot to do in a care home
especially with COVID-19.
It’s very hard with family members not being able to visit and see loved ones, which makes the phone calls all the more important.

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Review from Susan M (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff courteous and polite and provided Mum with great care and attention and assistance in her short stay with support to the family and treated her with great dignity and care in her final days of life.

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Review from Carolann H (Daughter of Resident) published on 12 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the current time with the Covid 19 situation, all the staff at Lower Meadow have been amazing. As a family, we have been kept fully informed of the situation, and the care Mum is receiving is amazing. Management are on the ball, and this shows throughout the home, the care and dedication all
the staff have and give to residents is wonderful. Can't thank you all enough.

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Review from J N (Brother of Resident) published on 9 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lower Meadow is excellent - clean, light, bright, warm - and the atmosphere relaxed and welcoming. It has wide corridors, spacious rooms, large windows allowing maximum daylight to flood the building, and each room with its own en-suite. A range of lounges, dining rooms, casual sitting areas, and even
a café, gives residents a selection of locations as to where they can spend their time. But most importantly, ALL the staff (no matter what their job role) are just brilliant. They are thoughtful, friendly, cheerful, caring, and engaging but also very professional. My brother has been a resident there for 3 months, during which time the staff have taken extra time and trouble to ensure he settles well into his new home. I would definitely recommend Lower Meadow.

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Review from Sara D (Granddaughter of Resident) published on 28 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandmother in December and I cannot rate the home enough. It was extremely clean and well presented as were the staff. They were extremely helpful and couldn’t have done enough for the residents and visitors. The management was amazing and very involved with the residents and visitors
too. The atmosphere is like home from home and very relaxed which I think is a vital point for a care home.

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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Lower Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Lower Meadow is calculated as follows: ( (116 Excellents x 5) + (12 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 130 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.797 Points relating to the number of positive Reviews for Lower Meadow is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8. 11 Positive Reviews ÷ 13.8 = 0.797

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (9)

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Meet the Team (5)

Rachel

Rachel Walker

Job Title: Home Manager

Joined: 2018

I began my journey at Lower Meadow 6 years ago now, as a care assistant and with the support of Runwood Homes, I have now successfully managed the home for over 3 years.


I am very proud of the amazing team we have and the quality of care that we provide here. To care for someone is an honour, but, to give them a life here at Lower Meadow, where they laugh, enjoy life and feel loved and cared for, now that is something special.


Wayne

Wayne Cullwick

Job Title: Maintenance

Joined: 2023

Hi, I’m Wayne! I’ve been working in maintenance at Lower Meadow for the past year, ensuring that our residents are safe and that the home is always looking their best. I take great pride in my work and am dedicated to keeping everything running smoothly.


One of my proudest achievements is passing all inspections with flying colours, reflecting the high standards I set in everything I do. In my spare time, I’m an avid fan of classic scooters and can even build a Lambretta from scratch! When I’m not working, you’ll often find me walking the dogs, enjoying the outdoors, and appreciating the little things in life.


Tracey

Tracey Cullwick

Job Title: Housekeeper

Joined: 2023

Hi, I’m Tracey! As a Housekeeper at Lower Meadow, I make a difference every day by ensuring our residents have a clean, comfortable home to live in. I work closely with the team to meet all expectations and maintain the high standards of the home.


I’m passionate about my work and take pride in creating a welcoming environment for everyone. Outside of work, I love travelling and have had the privilege of visiting over 10 countries. When I'm at home, I enjoy reading, watching films, and taking the dogs out to the fields. I also love spending weekends at my static caravan, where I can unwind and enjoy the peaceful surroundings.


Craig

Craig Martin

Job Title: Head Chef

Joined: 2019

I'm Craig. As the Head Chef at Lower Meadow, I have had the privilege of creating diverse dishes tailored to the resident's needs, including seasonal menus. It’s always a pleasure meeting with residents and their families, and I’m proud to work in such a positive, supportive environment.


I’ve been honoured to place 2nd twice in the Chef of the Year competition for Runwood Homes, which is a testament to my passion for cooking. Outside of work, I have a keen interest in collecting retro items from the past, and I love taking rides on my Lambretta scooter with friends. I also enjoy trips to the Isle of Wight with my dog, soaking in the stunning views and nature.


Maxine

Maxine Martin

Job Title: Home Administrator

Joined: 2017

I'm Maxine. With over 6 years of experience as a Home Administrator at Lower Meadow, I take pride in fostering a positive and welcoming environment. I truly enjoy meeting and connecting with residents and their families, and while the job can be challenging at times, I find it incredibly rewarding. I’m a happy person, a good listener, and always strive to make others feel heard and valued.


Outside of work, I cherish spending quality time with my family and creating lasting memories. I love holidays abroad, as well as enjoying the beautiful Isle of Wight with my loved ones.