Mill Green

Newbold Road, Newbold-on-Avon, Rugby CV21 1EL
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9.6 9 Reviews
  • Mill Green, Rugby
Mill Green is situated in Newbold-on-Avon, on the edge of Rugby in Warwickshire. There are local facilities nearby, including a post office, mini-supermarket, newsagent, fish and chip shop, beauty salon and two local pubs.

The home offers long-term and respite residential care for working age adults. Designed into two small households, all situated on the ground floor. The two households share a lounge and dining area and there is a large garden with raised planters for residents to grow and tend to their own flowers and vegetables. When it’s time for some privacy, the bedrooms offer the perfect tranquil space, inclusive of ensuite facilities.

At Mill Green, there is an atmosphere that encourages friendship and socialising in a warm, homely and welcoming environment. Residents can take part in the daily living routines of their home if they want to, such as shopping, cooking, gardening and a variety of leisure activities. There is a small domestic laundry room for residents who prefer to do their own washing.

Spaces are adapted to meet the specific needs of residents to make mobility as easy as possible. Residents are encouraged to continue to pursue their individual interests. The Memory Maker minibus takes residents on regular local trips which relatives are invited to join.

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Care Provided by Mill Green

  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 15 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Autism/ASD
  • Cerebral Palsy
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Lynn Randall (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (15)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Mill Green

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £2,048 – £2,048
    • RESPITE Self-Funded Residential Care £2,048 – £2,048
  • (these prices are only a guideline, please contact Mill Green to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time. WCS Care provide access to care notes via a relatives' gateway where loved ones can remotely see daily care and activity notes (with appropriate consents in place).


  • Parking

  • There is a car park at the front of the home.


Mill Green Reviews (9)

9.6

Mill Green has a Review Score of 9.6 (9.581) out of 10, based on 7 reviews in the last 2 years. Over all time Mill Green has 9 reviews.

Overall Experience

  • 9
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Review from M G (Sister of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staffs dedication to caring and supporting each resident is to be recommended. Nothing is too much trouble. I have witnessed carers to deal and adapt to different clients needs. With my sister they have been extremely patients and understanding of her needs which are complexed.

Reply from Lynn Heighton, Home Manager at Mill Green

Thank you so much for taking the time to leave us a review. It means a lot to us and it's lovely to receive such a positive affirmation of what we do. Best wishes.


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Review from J H (Sister of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister resides at Mill Green Residential Home. She has lived there for 10 years. She requires 2 carers for her care needs. The staff are very caring and always seem very pleased to see me on my visits.
It feels like a home from home to me and I'm sure my sister feels the same. They meet all of my
sister's needs, some of which are very challenging for them but they do so in a very professional way. They are a lovely team. They always keep me in the loop if needed. Well done staff.

Reply from Lynn Heighton, Home Manager at Mill Green

Thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes


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Review from J R (Mother of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff, amenities and care are first-rate. My son is very happy. I have no concerns whatsoever. First rate.

Reply from Lynn Heighton, Home Manager at Mill Green

Than you for taking the time to leave a review for us, we really appreciate your feedback.


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Review from G Y (Son of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care for my son in the home. The staff are exceptional.

Reply from Lynn Heighton, Home Manager at Mill Green

Thank you for taking the time to leave a review for us. We do appreciate your feedback.


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Review from Stephen F (Husband of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

Reply from Lynn Randall, Home Manager at Mill Green

Thank you for your review - we really appreciate you taking the time to rate your experience of our home. Kind regards.


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Review from Deborah H (Relative of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and nephew live at Mill Green.
Very good care, staff, friendly and funny.

Reply from Lynn Randall, Home Manager at Mill Green

Thank you for leaving us a review - we really appreciate your feedback. Best wishes.


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Review from L Z (Resident) published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very nice, friendly, caring, comfortable home, nice rooms etc.

Reply from Lynn Randall, Home Manager at Mill Green

Thank you for leaving us a review - we really appreciate your feedback. Best wishes.


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Review from Susan C (Sister of Resident) published on 6 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been a resident at Mill Green since 2002. The staff are amazing, caring and full of enthusiasm. They always put the needs of the residents first. They bend over backwards to make sure everything is right for the resident's needs. They keep in constant contact with the residents next of
kin and always run things past you to see what your opinion is before they implement anything new. I would not hesitate to recommend this care facility to anyone. The management are always there to listen to any concerns and put you at ease. Of all the care homes my brother has been in, this is by far the best.

Reply from Lynn Randall, Home Manager at Mill Green

Thank you so much for taking the time to leave a review for us and your kind words - we really appreciate them. It's our pleasure to look after your brother. Best wishes.


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Review from Katie P (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at Mill Green for a few years now and the staff are so tuned in to his needs. As I live a few hours away the staff regularly contact me with any updates on my dad, they are so friendly and supportive with both him and myself. I honestly can't thank them enough for all that
they do - nothing is too much.

Reply from Lynn Randall, Home Manager at Mill Green

Thank you for your kind words which I've shared with the rest of the team here at Mill Green - we really appreciate you taking the time to leave a review for us. Best wishes.


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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Mill Green is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.881 for Mill Green is calculated as follows: ( (75 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 84 Ratings = 4.881

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Mill Green is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 21 hours ago

Please contact the care home to find out more.


Awards / Recognitions (7)

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Meet the Team (1)

Lynn

Lynn Heighton

Job Title: Home Manager

Joined: 1997

I’m the Home Manager for Mill Green and have been at WCS Care since 1997.


I’ve spent my whole WCS career at Mill Green in roles that have helped me gain valuable knowledge of supporting residents, from working as an Enabler/Carer on days and nights, Moving and Handling Trainer, Care Manager and Home Manager.


What I really enjoy about being a Home Manager is spending time with residents and colleagues. I love all the daily interactions, from our team meetings to friendly chats with the people we care for, reviewing the way we care for our residents so we’re always improving.


In my free time, I like swimming and spending time with my children and grandkids.


Frequently Asked Questions about Mill Green

What types of Care is Mill Green registered for?

Older Person Care, Respite Care, Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Mill Green provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Mill Green have?

There are 15 Single Rooms.

What are the Facilities & Services at Mill Green?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Mill Green to the centre of Rugby?

1.4 mile(s) as the crow flies, distance by road may be significantly further.