Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.
The home includes dedicated parking spaces.
Orchard Blythe has a Review Score of 9.7 (9.657) out of 10, based on 17 reviews in the last 2 years. Over all time Orchard Blythe has 105 reviews.
Review from Valerie T (Sister of Resident) published on 7 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for placing a review on the web site it is very much appreciated.
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Review from Mark A (Resident) published on 25 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for reviewing, it is much appreciated. I will ensure I pass your comments on to the staff team.
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Review from Michael S (Son of Resident) published on 30 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for your review; it is very much appreciated. I will ensure that staff are aware of your kind comments, thank you again.
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Review from Paul F (Son of Resident) published on 13 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for your lovely comments I am so pleased that you are happy with the care your father receives, we appreciate your kind words and will pass this on to the staff team. Thank you again
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Review from Margaret W (Friend of Resident) published on 5 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for your review it is lovely to hear that you are pleased with the care we provide at Orchard Blythe. I will pass on your comments to the staff team thank you again.
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Review from Annette H (Niece of Resident) published on 28 February 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for your lovely comments; it is really appreciated to know that the staff are approachable and friendly - thank you again.
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Review from Z C (Stepdaughter of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for your review; it is much appreciated, and thank you for the lovely comments. iwill ensure that staff are informed; thank you again.
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Review from Lesley B (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to do a review for us; it is much appreciated. I am pleased you found the home Welcoming. Thank you again.
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Review from D B (Son of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to review us; it is very much appreciated, and the nice comments you wrote are lovely. I will ensure this is passed on to the staff. Thank you again.
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Review from Jeremy L (Son of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
I am so happy that you took the time to review us; this is very much appreciated. Thank you.
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Review from Ann G (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to review us; it is very much appreciated. I am very pleased that Dad is happy and settled and that the staff are supportive and give Dad all the time he needs; thank you again.
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Review from Diane S (Daughter of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to review us; it is very much appreciated, and the lovely comments I will ensure that I pass this on to the staff team. Thank you again for your continued support.
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Review from C W (Friend of Resident) published on 31 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to review us; it is much appreciated. It's nice to know that the home is welcoming and friendly. I will ensure staff are informed; thank you again.
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Review from S H (Son of Resident) published on 30 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to do a review. I am pleased that Mom enjoyed the attention and the company of the staff. I am sorry that Mom didn't particularly enjoy the food, please be reassured that residents are consulted daily on the menu and can choose an alternative if they wish. All feedback is greatly received; thank you again for your review.
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Review from D E (Nephew of Resident) published on 30 January 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for carrying out a review for us; this is much appreciated. It's lovely to know that your loved one is well looked after and that the home is clean and very good.
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Review from Patricia A (Wife of Resident) published on 30 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to review us; it is very much appreciated, and to know that you are happy with the care your loved one receives - thank you.
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Review from Paula C (Daughter of Resident) published on 12 December 2023
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for taking the time to write a review. It is very much appreciated and the comments made are lovely and we are so pleased Dad has settled well and that you're happy with the service we provide. I will pass on your lovely comments to the staff. Thank you again.
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Review from C F (Respite Resident) published on 27 February 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Manager at Orchard Blythe
Thank you for the lovely review; it's nice to know that you are pleased with the service we provide here at Orchard Blythe. I will pass your comments on to the staff. Many thanks.
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Review from Pamela R (Daughter of Resident) published on 13 May 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Hayley Ford, Home Manager at Orchard Blythe
Thank you for your review your appreciation of staff is very much welcome, and I will ensure this is passed on to them. Let's hope everything returns to normal, as would be excellent for residents, staff and yourselves thank you again.
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Review from Fiona F (Daughter of Resident) published on 13 May 2022
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Hayley Gord, Home Manager at Orchard Blythe
Thank you so very much for the lovely review, we are glad mum and yourselves are happy with the care she is receiving I will pass on your comments to all staff.
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The Review Score of 9.7 (9.657) out of 10 for Orchard Blythe is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.657 for Orchard Blythe is calculated as follows: ( (135 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 198 Ratings = 4.657
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Orchard Blythe is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Jul 2019
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Job Title: Home Manager
Joined: 2006
I'm Hayley, the Home Manager at Orchard Blythe, where I have had the pleasure of working for over 18 years. With more than 40 years of experience within the care industry, I've developed a wealth of skills and knowledge that I wholeheartedly apply to enrich the lives of our residents and support our incredible staff.
I am proud to share that, under my leadership, Orchard Blythe achieved an outstanding rating in the "Well-Led" category during our most recent CQC inspection. This accomplishment reflects our commitment to excellence in care management and my belief in fostering a warm, family-like atmosphere where everyone feels at home.
I find great joy in the laughter and companionship that fills our home; it truly makes my job worthwhile to know that our residents receive the highest quality of care and have meaningful connections with one another and our team.
Outside of my role at Orchard Blythe, I enjoy reading, dining out, and travelling abroad to soak up the sunshine. My passion for life and care is at the core of everything I do, and I am grateful to be part of such a wonderful community.
Job Title: Chef
Joined: 1996
I’m Lisa Morgan, and I’ve been a cook for the past 28 years. I truly love my job and enjoy interacting with the residents, often being the first to dress up and get involved in activities. I take great pride in creating a positive atmosphere and engaging with everyone in the home.
In my spare time, I’ve learnt to knit, enjoy walking with my dog, and listen to music. I find these activities relaxing and fulfilling outside of my busy role.
Job Title: Lifestyle Coordinator
Joined: 2018
I’ve been part of the team here for 6 years, and during that time, it has been incredibly rewarding to see the residents grow in confidence through activities, make new friends, and become a part of our close-knit community. I truly love being here and cherish the opportunity to work with such wonderful residents.
In my spare time, I enjoy going on holidays and exploring new places.
Job Title: Deputy Manager
Joined: 2002
With over 22 years of experience in the care sector, I have dedicated my career to making a positive impact on the lives of others. Since joining Orchard Blythe in 2002, I have demonstrated unwavering commitment and passion for my work, starting as a domestic assistant and progressing to the role of Deputy Manager.
Over the years, I have gained invaluable experience by working across all departments within the home. This journey has provided me with a comprehensive understanding of the various aspects of care, enabling me to support both residents and staff effectively.
I take great pride in being part of an extraordinary team that is devoted to delivering exceptional care and support to our residents. I firmly believe in promoting dignity and independence, and I am passionate about empowering my team to uphold these values every day. Creating a nurturing and compassionate environment is at the core of everything I do, and it’s a responsibility I hold close to my heart.
Job Title: Home Administrator
Joined: 2017
I joined Orchard Blythe in 2017 as a Finance Administrator, bringing with me over 30 years of experience in administration. With a background in nursing and occupational therapy, I offer a unique perspective that allows me to connect deeply with both staff and residents.
Before joining Orchard Blythe, I worked as an occupational therapist in an older people’s setting, where I developed a passion for improving the quality of life for seniors. In my current role as Finance Administrator, I manage the day-to-day financial operations of the home, ensuring that everything runs smoothly and efficiently.
My responsibilities include liaising with families, managing contracts, overseeing budgets, and coordinating financial reporting.
In addition to my administrative duties, I enjoy participating in activities with the residents, fostering a sense of community and connection. I believe that engaging with residents is essential in creating a warm and welcoming environment.
I am dedicated to my work and take great pride in my compassionate approach, which I feel makes me a valued member of the Orchard Blythe team.
