Park View

Priory Road, Warwick CV34 4ND
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9.8 85 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.

Care Provided by Park View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dani Pathirage (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1994
    • Number of floors: 3

Funding & Fees Guide for Park View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Park View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 85, showing 1-20
9.8

Park View has a Review Score of 9.8 (9.796) out of 10, based on 32 reviews in the last 2 years. Over all time Park View has 85 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Park View since September 2021, she was previously in a Care Home in Coventry for approx 4 months. It has been a challenging time for Mum as she has always been an extremely independent lady and finds it difficult to be in a Care home rather than her own home.
The setting
that Park View enjoys and the close proximity to my own home were big factors in deciding on her move to Warwick.
The Staff have worked hard to make her feel welcome and are sympathetic to her privacy and independence choices. Park View offers the security her Dementia condition requires and staff work hard to encourage her to join in with activities and socialise with other residents at meal times.
It gives our family comfort that Mum is safe and well 24/7 in Park View. Although a very difficult decision to move her from her own home it was the correct one for her at this stage of her life.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your beautiful review. We appreciate very much taking your time to review our services. At Parkview, we work together with the families of our residents to provide high-quality of care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Park View now for about 6 months, and my brother and I are extremely happy to have found the right care home for her needs. Since the day she arrived, the Manager, and all the staff have been brilliant. Mum's dementia, and moving out of her own home created a number of initial challenges,
but the team handled these with real professionalism, patience and care. She's really settled in now and loves all her carers. She enjoys all the activities, especially the singing and trips out, getting her nails painted and hand massages, and she has a wonderful room looking over the park and trees. The whole home is immaculately clean and the staff and management do a fantastic job. Wouldn't hesitate to recommend.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your kind review. We take pride in making a difference in people's lives.


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Overall Experience  Overall Experience 5.0 out of 5

Mum is coming towards her first anniversary at Park View and I am really happy that we chose this place for her. The staff were very helpful during the settling-in period and now Mum really feels part of the community here. The activities team work hard to involve people and create a programme that
everyone can benefit from, and the whole staff team really care about each person individually. Mum has a lovely room overlooking the park and we enjoy sitting and watching the trees and birds. When she first arrived at Park View, Mum wanted to spend most of her time in her room, but after just a short time, she was joining in activities and sharing company in the dining room and lounge. It's been a big journey to move Mum from her own home but I can honestly say it was a good decision and one I'm glad we made as a family.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your beautiful review. We appreciate very much taking your time to review our services.


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Overall Experience  Overall Experience 5.0 out of 5

On arrival at Park View, the entrance is very inviting and feels cared for, the room for visitors is very welcoming and feels calm. The floor layout for all floors is very good, with lots of amenities at hand. The room are of a very good size and quality. The manager at Park View, is running a good
ship with all her fantastic staff of varying ages working together, presenting a very caring team.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your kind review. We will be sharing your review with our fantastic Team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Park View earlier in 2024, and the team have welcomed and supported her in a way that really exceeded our expectations. Everyone from the Manager, the Care Team Leader and all of the team are such caring people, that it really feels like a home and as time has gone on, we are more
and more impressed. There is a real focus on maintaining resident's dignity, involving them in every part of their care and importantly, for us, ensuring fabulous communication with our family. The team keep a brilliant record ( photos and little videos) of the stimulating and fun things that they provide every day, which is so great to see. The home is spotless and warm and bright with a fabulous menu which Mum really enjoys. There are interesting events including concerts and trips out ( something every day). However, it is the small touches like someone having a quiet one-to-one chat or giving a hand massage that really shows the sort of amazing care provided here. Thank you.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your beautiful review. We appreciate very much taking your time to review our services. At Parkview, we work together with the families of our residents to provide high-quality of care to our residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Park View for approximately six months. Unfortunately, Mum had a fall shortly after arriving at the care home but she was well looked after before and after that. Mum had several weeks in hospital and was very happy to be back at Park View. The staff are all very
kind and professional. Nothing is too much trouble and my mum's every request is dealt with promptly. The food is excellent and the home is always warm and clean. I would highly recommend Park View.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your kind review. We will be sharing your review with our fantastic Team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident at Park View since March 2024. She has Mixed Dementia and some mobility issues. From Day 1, Park View concentrated on getting her settled in and integrated into all the activities available. They went out of their way to learn what her favoured foods were and what
she liked to do as a pastime.
Her short-term memory is poor, so getting a clear picture of what she has been doing day to day isn't always possible by talking to her alone. Park View asked our permission to record the activities she joined and then regularly share with us pictures and descriptions. It is so lovely to see her enjoying arts and crafts, exercise, bowling, cooking classes and day trips.
Her room is very comfortable and smart and now personalized to make it feel like home. She has a wonderful view of the park and well-kept gardens.
Management Team and all care staff are friendly, proactive and genuinely interested in her happiness.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your beautiful review. We appreciate very much taking your time to review our services. At Parkview, we work together with the families of our residents to provide high-quality of care to our residents. Many thanks once again.


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Overall Experience  Overall Experience 1.0 out of 5

We chose Park View because of its location which allowed for our family member to be visited often. Based on our experience, we would suggest looking elsewhere if you possibly can.
We have learned that it is easy to be distracted by a modern, bright, environment and not to think hard enough about how
much autonomy a care home resident might be granted, or how much any issue raised might be listened to.
We now wonder whether some homes might focus too much on attracting new business and so whether the initial impression of great communication and care might not always be able to be sustained?

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Overall Experience  Overall Experience 5.0 out of 5

Since my father joined Park View he has been treated with dignity and respect by all staff who make time to chat and joke with him. Meals are amazing, varied and nutritious plus the staff really are passionate about clients' individuality and tailor the care accordingly. I am able to finally relax and
have memories in my dad's company rather than worry over medicines or care concerns as I did when I cared for him at home. Thank you for seeing dad as I do, a whole human being.

Reply from Dani Pathirage, Home Manager at Park View

Thank you very much for your kind review. We take pride in making a difference in people's lives.


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Overall Experience  Overall Experience 5.0 out of 5

A wonderful, well-run care home for my father, surrounded by staff who always go the extra mile to look after him. He regularly participates in activities which staff arrange for the residents, and he always loves these, as the smiles clearly show. The staff are patient and caring, the food is good,
the home is always clean and, importantly, he is always treated with dignity and respect. And, importantly for family members, communication with me is strong - I always receive a phone call or email if I need to be made aware of something. I'm so pleased that we managed to secure a place at Park View - knowing that my father is happy and well cared for is so important to me, and I'm so grateful to all the staff for everything that they do.

Reply from Dani Pathirage, Home Manager at Park View

From the entire team at Parkview, we thank you so much for taking the time to leave us a review. We strive to provide outstanding care to everybody that joins our family and it's a pleasure to be able to share such positive feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Park View earlier this year following a period in hospital. Leaving her home and moving into care was a stressful time for Mum and our family, but from day one the Park View Team did everything possible to help Mum settle and feel happy.
Her room is bright and modern, with all the facilities
she could need, together with a fabulous view of the gardens and park beyond. The facilities team helped put up some of Mum's pictures etc to make the room feel like home.
We were immediately impressed at the efforts Park View make to engage residents in activities they will enjoy. They took time to understand what Mum likes and they provided a weekly view of planned activities.
Park View take care of all Mum's medicines, appointments, arranges chiropody visits, laundry and provides tasty and varied meals.
The best part about Mum living at Park View is that she has constant company and care, from a well-managed team of carers, who can't do enough to help Mum throughout the day and night.

Reply from Dani Pathirage, Home Manager at Park View

Thank You so much Sarah for your kind words. I will share this review with the Parkview team.


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Overall Experience  Overall Experience 5.0 out of 5

Our aunt has now been a resident at Park View for nearly 4 years and in that time, we have seen a lot of senior managers come and go. The current home manager's dedication has transformed the home in many ways. Her door is always open for any type of conversation and we are amazed at the trouble she
takes performing any task - small or large. Care staff and all staff are kind and respectful to both residents and family members. Our Aunt will always say; 'If you can't be in your own home, you couldn't be in a better place'. Long may this standard continue and we would like to say, 'many thanks to all staff'.

Reply from Dani Pathirage, Home Manager at Park View

Thank You Pam for this lovely compliment, I have shared your 5-star review with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and welcoming, welcomed by some nice staff members, the home looked lovely and felt homely. I thought the sweet shop was a nice touch as well.
The home didn't feel like a care home and the gardens looked colourful and welcoming.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for the visit and kind words towards Parkview!


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Overall Experience  Overall Experience 5.0 out of 5

My father moved into Park View last September. We chose it partly because it is very near our house so we can pop in frequently to see him. But also because it was clean, modern and very pleasant and the staff were professional and very friendly. From day one, the manager has worked closely with us
to ensure my dad is receiving personalised, tailor-made care. We feel extremely open to approach her at any time with any concerns, thoughts or questions we have and these have always been received positively and acted upon immediately. My father has deteriorated in recent weeks with dementia, but they have monitored this closely and adapted things to make him as safe and comfortable as possible. He is always treated with care, warmth, patience and respect. The staff do a great job and are always friendly and jolly. We are very happy with the home and their efforts and would not hesitate to recommend them.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your kind words, we work hard to ensure that all our residents receive the best quality care and to see such a glowing review shows that we are making an impact and has made our day. I will be sure to pass on this positive feedback to the rest of the team at Parkview.


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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Park View in October, it's been a bit of a bumpy road for him. The staff at Parkview have really helped him and our family to settle. The staff are excellent and very friendly. Dad always looks clean and tidy. I love to receive messages and see the social media photos of my dad having
fun and adventures. Dad's key worker always goes above and beyond, also the office staff and management keep us informed and are very approachable. The activities team do an amazing job and takes him to some great places that Dad has not been to for years, or if ever.
The staff no matter what time of the day always have Dad's best interests at heart and I hope this may continue for many years as Dad may be the youngest resident at Parkview at the moment.
Please continue to keep up the good work and standards of care.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for all of your kind words. We are happy to see, Dad settling at Parkview and attending to all events. I have shared your positive feedback with our brilliant activity team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband is just finishing his first time here in respite care. He has dementia. The care he has received has been excellent. The staff are caring, well informed and empathetic. This man, who was reluctant at first to go into respite care, has enjoyed his time, he settled in very quickly and will
be staying here again.

Reply from Dani Pathirage, Home Manager at Park View

Lesley, thank you for completing a 5-star Review on Park View. It's really nice to hear that, within a short period, your husband settled with us. We are looking forward to his stay in June at Park View.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here since September 2023. She is very happy here and is made to feel very comfortable from the excellent team of carers. Facilities are modern and clean. There are lots of activities for the residents and the staff work hard to give the residents the best possible time.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your positive feedback, I will be sharing this with the team at Park View.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Park View in January 2024 and became a permanent resident in February.
This beautiful care home is amazing, I cannot speak highly enough about it.
The home manager is exceptional. She instantly puts you at ease at what is a very emotional and stressful time as well as taking the
time to explain everything in detail. When talking to her you never feel rushed or not listened to.
The staff are also fantastic. They treat Mum with such respect, dignity and patience.
The facilities at the home are also great. Mum's room and en-suite bathroom is a good size with everything she could possibly need. The home is spotlessly clean and the food is great. I haven't seen Mum eat so much in a long time!
I always feel very welcome when I visit, everyone is always happy and smiling and I feel comfortable enough to make myself a cup of coffee.
All in all Park View and the whole team are fantastic. You could not wish for a better place for your loved one.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for these kind words. I am so pleased to hear that we were able to accommodate your mum's needs at Parkview. Will share your comments with our team.


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Overall Experience  Overall Experience 5.0 out of 5

Dad is well looked after at Park View. Particular shout out to one member of staff in particular. Everything clean and tidy. The manager genuinely cares about the residents and goes above and beyond. They are doing more activities and days out which is so welcomed as it helps so much with dementia
patients.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your "Genuine Compliment", I will share this with the team at Park View.


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Overall Experience  Overall Experience 5.0 out of 5

Since my dad has been at Park View from October 2023, he has settled in quickly and is very comfortable. The home is very clean and welcoming. The staff are very nice and helpful and have been very good to my dad and helped him settle in. The Manager has been very approachable and answered any questions/queries
I have had. Her door is always open. We as a family are very happy with Park View and the care they give. I am sure my dad will be very happy and comfortable here as now a permanent resident.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for taking time to review Park View Warwick, and the positive review you have shared as the true reflection of our home.


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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Park View is calculated as follows: ( (334 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 372 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Dani

Dani Pathirage

Job Title: Home Manager

Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.


Debbie

Debbie Wilks

Job Title: Care Assistant

Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.


Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator

Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.


Alicia

Alicia Smallwood

Job Title: Deputy Manager

Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.


Sheila

Sheila Taylor

Job Title: Home Administrator

Joined: 2017

Hi, I'm Sheila, the Home Administrator at Park View. I've been with the team for 7 years, and I truly love the variety of work I get to do here. Every day brings something new, and I enjoy working with both the staff and residents. No two days are ever the same—each one unfolds with its own surprises. What I find most rewarding is seeing how much of a difference we make in the residents' lives. Whether it's a smile, a chat, or just spending time together, it’s those moments of appreciation that make it all worth it. Their joy puts a smile on my face too.


I'm proud to have been recognised as Staff Member of the Month, which was such an honour. Outside of work, I’m a self-proclaimed “workaholic!” I even climbed the Three Peaks for the residents’ fund and raised over £1,200. When I’m not walking, I love spending time with my grandchildren, reading, or working on a jigsaw puzzle—though I never seem to have enough time for that!


Every day at Park View is an opportunity to make a positive impact, and I wouldn’t trade it for anything!


Frequently Asked Questions about Park View

What types of Care is Park View registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park View provide?

Palliative Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Park View have?

There are 64 Single Rooms.

What are the Facilities & Services at Park View?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park View to the centre of Warwick?

0.2 mile(s) as the crow flies, distance by road may be significantly further.