Park View

Priory Road, Warwick CV34 4ND
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9.8 85 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.

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Care Provided by Park View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dani Pathirage (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1994
    • Number of floors: 3

Funding & Fees Guide for Park View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Park View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Park View Reviews (85)

Total of 85, showing 21-40
9.8

Park View has a Review Score of 9.8 (9.796) out of 10, based on 32 reviews in the last 2 years. Over all time Park View has 85 reviews.

Overall Experience

  • 71
  • 12
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85
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Review from E K (Daughter of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions are great! Friendly atmosphere, happy faces. My mother really enjoys having respite here and has been three times now and has no complaints. She says how she loves the staff, and they all treat her with lots of care and attention and looking forward to her next visit.

Reply from Dani Pathirage, Home Manager at Park View

Thank You for this lovely compliment. Looking forward to Mum's next respite stay at Parkview.


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Review from L K (Daughter of Resident) published on 9 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home.
My stepdad is very happy here. He is well looked after by the carers and the manager runs the home very well. Much better than any managers that have been there over the last 5 years.

Reply from Dani Pathirage, Home Manager at Park View

It is nice to hear that you are happy with the care and positive changes we have made so far, thank you.


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Review from John A (Son of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother was only in residence for a short period before she passed away, she experienced high-quality care from all the staff involved.
The manager was always available to discuss details of her support needs and was always ready to try to meet her requirements.
The home is very clean and
tidy, with a friendly and helpful atmosphere throughout and is a welcoming environment for those needing care. I would recommend it to others seeking care for their loved ones.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for this positive compliment, I have shared this with the team at Parkview.


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Review from Brian H (Son of Resident) published on 20 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and has resided in Park View for the last 3 years. The manager's office door is always open to answer any concerns or questions. We have found Park View for the last 3 years to be of a high standard of care. The cleanliness and interior decor is 1st class. All the staff are exceptional
very caring and professional and nothing is too much trouble. I would recommend this care home as it ticks all the boxes of excellence.

Reply from Dani Pathirage, Home Manager at Park View

Thank You so much for the nice compliment, I have shared this with the whole team at Park View.


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Review from Jane H (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last twelve months of her life here. She was well cared for. She was always clean (as is Park View) and comfortable and really enjoyed her food. We were always kept well informed if Mum was ever poorly.
She recently celebrated her 100th birthday and we had a party for her at Park
View.
She passed away peacefully in Park View and the staff, plus the local community nurses, GP surgery were all so kind and supportive to Mum and her family and friends.

Reply from Dani Pathirage, Home Manager at Park View

Thank you Jane for your kind words, we all miss your mum here at Parkview and still remember how happy she was on her 100th Birthday party.


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Review from A B (Sister of Resident) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident at Park View for 18 months. The staff here are friendly, caring and welcoming and I particularly appreciate the fact that I can visit without a prior appointment.
When I was recently unable to take my sister to a medical appointment, she was accompanied by a carer who
knew her well which was important to her. When I saw my sister today she had just enjoyed a visit from local school pupils who had chatted with her in her room. Staff are aware of my sister’s difficulties and are considerate of her needs. She often needs encouragement to join in activities and I commend the staff for their patience, sensitivity and good humour.

Reply from Dani Pathirage, Home Manager at Park View

Thank You for your review of Parkview. I will share this with the team at Parkview.


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Review from Ann W (Daughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with dementia and has been there since February 2023 and has been quite challenging at times.
The manager's office door is always open and management has always been there to answer any concerns that I may have.
My mum is generally happy and just wants someone to talk to, so
I try to visit most days therefore I feel that I have a good overview of the floor that my mum is on.
The cleanliness is first class even the cleaning staff interact with the residents, the food is good and my mum seems to enjoy her meals.
I took time to choose a care home for my mum, as I have looked after her for 5 years myself and I know her needs. I feel that Park View are like our extended family, all the day staff are lovely, caring and happy to fulfil request whenever possible for example food likes and dislikes, coffee, tea, milkshakes and juice are served throughout the day.
Mum's room is spacious and very clean she has her own TV and bathroom.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for the lovely Review Ann, we also welcome you as a part of our family every time you visit to see your mum.


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Review from B B (Daughter of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a brilliant care home, my mother has resided in Park View for two and a half years. Care is second to none, staff are wonderful, nothing is too much trouble for them, always pleasant and very caring. All staff deserve commendations for the care they provided to all residents.

Reply from Dani Pathirage, Home Manager at Park View

Thank you so much, it is your second review for Park View. Really happy to hear the compliments about our care.


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Review from L P (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum moved to the home last September, she is finally settling in and moving out of her room to play bingo. Staff are always very friendly and respectful and ready to answer questions and help if they can and we know she is much safer than she was living on her own with dementia and Alzheimer's.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your lovely compliment. Will share this with Parkview Team.


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Review from Sue K (Friend of Resident) published on 23 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When she entered Park View the light had gone out of her eyes and she was confused and agitated. After one month in residence, her old spark and personality has returned and she is no longer confused. In her words.. 'if you have to leave your own home ... this is the place to come!'

Reply from Dani Pathirage, Home Manager at Park View

Thank You for your nice comment. Will share your review with Parkview Team.


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Review from Darrel O (Nephew of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie moved into Park View in December 2022 and loves it.
The staff are all friendly, and take time to make sure her needs are met.
My auntie lived alone before moving into here and didn't really see anyone, so enjoys the interaction.
The home provides activities to do, and the coordinator is
always bubbly and bouncing about, which my auntie thinks is funny. The carers go above and beyond and always say hello, and ask her if everything is ok when passing her room.
According to my auntie, the meals are lovely.
Her room is quite large, comfortable, warm and always clean.

Reply from Dani Pathirage, Home Manager at Park View

Thank you for your kind response. Will definitely share your positive feed back with the team at Park View.


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Review from Sue T (Niece of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie and I are very pleased with the care and kindness from all staff. Auntie is very pleased that Park View was selected for her to move into.
The home is always clean and very tidy.
Staff are always very friendly and very supportive of Auntie.

Reply from Dani Pathirage, Home Manager at Park View

Thank You for your kind words, I will be sure to pass on your positive feedback to the rest of the team.


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Review from John F (Son of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend this care home!
From the day my 94-year-old mom entered this home in June 2022, she and I were greeted by all the staff and made to feel most welcome.
This gave my mom and me great comfort and reassurance. Within a day all her clothes were clearly labelled with her name and hung
in the wardrobe.
The room was re-arranged to accommodate my mom's furniture and pictures hung on the walls to make her room feel homely.
Even though she has had a couple of falls, it was no fault of the staff and they quickly put measures in place to prevent it from happening again. The staff are all so kind to my mom and family. My mom is very happy here.
I have worked in care myself and my dad had to stay in 2 and Park View is by far superior to them. They treat my mom and family with dignity and respect and the staff always smiles and talk to you when you visit.
The CQC rating should be outstanding!

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Review from E G (Daughter of Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into care home for the last months of her long life. She was treated with respect and care. Her dry sense of humour continued to shine and surprise. full of admiration for the care shown to Mum and the family when visiting. Staff always ready to listen, advise and liaise when the occasion demanded.
Both mum and the family were appreciative for all that was done both in care and support. It was apparent that Mum's final months were dignified and as comfortable as the staff could make them.

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Review from Michael W (Brother of Resident) published on 3 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been in Park View, and he has always been happy there. We have every confidence in the management and carers for their help for my brother.

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Review from W M (Sister of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is a very friendly home, always ready to help any way they can.

Reply from Carol McDyre, Customer Relations Manager at Park View

Thank you so much for taking the time to write a review. It is much appreciated.


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Review from Sandra L (Daughter of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident of Park View for many years. Sadly she died at the beginning of November. She was really happy there, and I always felt she was so well cared for. The home is nice, lots of space and is very safe for the residents. The staff are great, caring and helpful. I would recommend,
without hesitation, the care of a family member should it arise. Well-run and nice to visit. Thank you to everyone.

Reply from Stephanie Waters, Home Manager at Park View

Hello Sandra, thank you so much for your thoughtful review. We are so happy to hear how grateful you are for your mother's care. We are so appreciative to hear of your recommendation. Thank you.


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Review from B D (Daughter of Resident) published on 12 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is a very modern, clean and friendly place. I am very happy with my mother's care. The rooms are very spacious, clean, bright and airy.

Reply from Stephanie Waters, Home Manager at Park View

Hello, thanks so much for the positive comments. Your feedback greatly enhances the care we provide to our residents, and we are grateful to hear how satisfied you are with your mother's care.


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Review from Tony B (Son of Resident) published on 11 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care at Park View. Despite the demands on the staff, they are always caring, cheerful and responsive to my mother's needs.

Reply from Stephanie Waters, Home Manager at Park View

Hello, Tony, we are so thankful for your review. Our team always seeks to provide the best possible care to our residents, and we appreciate how satisfied you are with your mother's care. Have a good day.


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Review from Suzanne V (Niece of Resident) published on 13 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Aunt Edith Gore sadly passed away on the 10th August 2021. She had been a resident at Parkview for the last 6 years. She was blind, hard of hearing, and immobile for the majority of the time. All the time she was there she was given the most amazing care. All the staff were lovely. She was always
clean and her laundry was always kept immaculate. The food was good and always nicely presented. Her room was smart and kept to a high standard. Sadly through Covid we were unable to visit but we were kept up to date at all times and had no worries as to her care. When we were able to visit we were always treated politely in a friendly manner. Edith was happy there and considered it her home, and we were pleased that her end of life care was there. We cannot thank all the staff there enough and would recommend the home to anyone.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Park View is calculated as follows: ( (334 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 372 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Dani

Dani Pathirage

Job Title: Home Manager

Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.


Debbie

Debbie Wilks

Job Title: Care Assistant

Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.


Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator

Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.


Alicia

Alicia Smallwood

Job Title: Deputy Manager

Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.


Sheila

Sheila Taylor

Job Title: Home Administrator

Joined: 2017

Hi, I'm Sheila, the Home Administrator at Park View. I've been with the team for 7 years, and I truly love the variety of work I get to do here. Every day brings something new, and I enjoy working with both the staff and residents. No two days are ever the same—each one unfolds with its own surprises. What I find most rewarding is seeing how much of a difference we make in the residents' lives. Whether it's a smile, a chat, or just spending time together, it’s those moments of appreciation that make it all worth it. Their joy puts a smile on my face too.


I'm proud to have been recognised as Staff Member of the Month, which was such an honour. Outside of work, I’m a self-proclaimed “workaholic!” I even climbed the Three Peaks for the residents’ fund and raised over £1,200. When I’m not walking, I love spending time with my grandchildren, reading, or working on a jigsaw puzzle—though I never seem to have enough time for that!


Every day at Park View is an opportunity to make a positive impact, and I wouldn’t trade it for anything!