Park View

Priory Road, Warwick CV34 4ND
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9.8 85 Reviews
  • Park View, Warwick
Park View is a 64-bed care home situated in Warwick. This spacious home provides expert care for older people, including those living with dementia.

Park View strives to create a homely environment and provide all the comforts of good food, good company and friendly staff, in a calm and restful atmosphere. The bedrooms are beautifully furnished, with en-suite toilet facilities. The home also has excellent amenities, including comfortable lounges in which residents can relax. In addition, there is a dedicated area for dementia care, designed to enable those cared for to maintain their independence in a safe environment.

The activities coordinator works closely with residents and families to ensure the activities are meaningful and based on residents' interests. Activities include, motivation 2 music, art therapy, crafts club, bingo, quizzes, trips out, regular entertainment, hair and nail salon and pets as therapy.

Park View have community links with the local college, schools, churches, mobile library support services and hold a monthly Memory Lane Café to offer support and advice to those living with dementia.

Care Provided by Park View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Dani Pathirage (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1994
    • Number of floors: 3

Funding & Fees Guide for Park View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Park View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 85, showing 61-80
9.8

Park View has a Review Score of 9.8 (9.796) out of 10, based on 32 reviews in the last 2 years. Over all time Park View has 85 reviews.

Overall Experience

  • 71
  • 12
  • 1
  • 0
  • 1

Date Published

85
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Overall Experience  Overall Experience 5.0 out of 5

My husband comes every 6 weeks for a 4 night stay. He loves to come. He tells our children that he likes it here. The staff always welcomes him with a cheery hello and always uses his first name.

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Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the caring, well-trained staff who are making my mother-in-law feel safe and loved. When we've told people where she moved to in the autumn, people with out-of-date information sometimes seem sceptical. However, when describing lovely, up-to-date decor, the facilities available,
and the compassionate, positive culture that is carefully crafted by the management, they are surprised. Before we chose Park View, we talked at length to the new manager and were delighted to hear determination and passion for excellence in her attitude and methods. We also asked for advice and reviews from medical professionals. I'm happy to say that we don't directly see the "changes" that were made so it seems they are well-embedded. We just see that this is a successful, positive move for my mother-in-law who needed companionship and reliable help with daily chores. Now, visits are spent enjoying time together rather than sorting out issues with her flat. Success!

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Overall Experience  Overall Experience 5.0 out of 5

Mum was becoming increasingly frail and despite support in her own flat, carers, meals on wheels and family support reached a point where full-time support was needed. Despite her initial reservations, she settled in well and became a lot more mobile and positive in her mental outlook. She related well
with most of the staff and also with other residents. Sadly she became ill, late October and passed away on November 6th. Her final few days in Park View she was well cared for and we her family felt the love and support for us all.

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Overall Experience  Overall Experience 5.0 out of 5

Warm and friendly atmosphere. All staff very approachable and easy to talk to, plenty of activities for the residents. Lovely food - my Mum always mentioned how nice her meals were. My Mum always looked clean and tidy.

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Overall Experience  Overall Experience 5.0 out of 5

My father recently passed away, peacefully and comfortably of old age, in the hands of the most professional team of carers I could have asked for. He was resident for about two years, and during that time received consistently high-quality attention for all his needs. I am local to the home and visited
several times a week, and can only commend the friendliness, kindness, thoughtfulness and humour of a wonderful team of people who carry out a very difficult vocation. I have no hesitation in recommending Park View to anyone who wants the best for their relative.

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Overall Experience  Overall Experience 5.0 out of 5

This residential home is excellent. My mum has dementia and was distressed when coming in. The staff understand her needs and wishes and she has settled. I find the staff very attentive and kind to all residents in the home and make visitors welcome. I can't praise them enough and I can't thank them
enough.

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Overall Experience  Overall Experience 5.0 out of 5

I visit Park View regularly to see my friend, who lives there. I have always found the home to be clean and airy. The staff are very welcoming, always offering refreshments. My friend says she is very happy living here. She has so many choices offered to her at mealtimes and there are activities on
too, which she loves. She really is very well cared for. I can't wait to move in.

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Overall Experience  Overall Experience 4.0 out of 5

I would have little hesitation in recommending this home to those who are in need of permanent care. The staff are friendly and helpful.
They treat Mum with kindness and dignity. The kitchen staff are happy to prepare her something of her choice (within reason!) that is not on the menu.
She has her
hair done at the 'in house' hairdressers and also a manicure. This certainly gives her a boost.
She has a lovely room with a door which opens out onto the garden.
Although it was a sad decision for her to go into a home, it is reassuring to know she is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My mother in law was adamant she would never go into a care home but as she became more and more immobile, even the regular care visits she received at home were not enough so she agreed to a two week stay at Park View.
She is so much better - she loves the place, the food and her bed and can't praise
the carers highly enough. Needless to say, she wants to stay indefinitely.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been extremely well cared for and I am especially pleased with how they look after her if she has, say, a fall. Very professional and hardworking staff. My mother is encouraged to join in activities and to enjoy the garden. They take good care over her personal hygiene, which is so important.

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Overall Experience  Overall Experience 5.0 out of 5

My mother was taken into Park View following several stays in hospital. She was in Park View for 11 weeks in total. She received the best possible care at all times. All staff were so friendly, helpful and exceptionally kind. She was always treated with the utmost dignity and respect. The individual
rooms are very light in design, spacious and well furnished. The dining rooms have beautiful views over the park and the food is delicious. We loved the supportive atmosphere at Park View. We cannot thank the staff enough. Park View is an exceptional home with excellent staff. We would thoroughly recommend Park View.

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Overall Experience  Overall Experience 5.0 out of 5

I have only recently arrived at Park View Care Home (about 6 weeks) and I am pleasantly surprised at the care and friendliness I am receiving from staff and residents. A doctor is always on call if needed, so after all, if you need to be cared for, Park View is the place.

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Overall Experience  Overall Experience 4.0 out of 5

Overall a friendly caring home with lovely staff.

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Overall Experience  Overall Experience 5.0 out of 5

Park View looked after my husband until his death with loving kindness and compassion. The caring staff were always on hand to look after his every need. I would recommend Park View to anyone looking for a care home.

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Overall Experience  Overall Experience 5.0 out of 5

My father in law has been here for 15 months and is terminally ill. We cannot express how impressed we are with his care. The home is always welcoming, staff are always friendly and helpful.
He always has a smile for his main carers, who feed and wash him. They are both very caring and patient with
him as he is totally bed bound. His room is always clean and fresh.
Chatting to other service users, they are always happy and content.

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Overall Experience  Overall Experience 5.0 out of 5

The ethos of the home is very good. Kindness and consideration are shown to residents at all times, their dignity upheld.
Cleanliness is good, rooms are comfortable, laundry is done well and regularly. Day to day food is good and special occasions are celebrated very well too.
It is reassuring to
know medication is dealt with well and any medical needs are referred to the GP without delay.
The only negative was that several months passed without an activities coordinator.

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Overall Experience  Overall Experience 3.0 out of 5

This care home has potential to be excellent the facilities are new, bright and clean. However, management is lacking (temporary manager since May) so that standards are not maintained.
Drinks not always available
Medication Errors
Hospital appointments mismanaged.
Laundry errors/missing
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supplies (towels) not maintained 100%

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Overall Experience  Overall Experience 4.0 out of 5

Very friendly and welcoming home with staff providing good care.

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Overall Experience  Overall Experience 4.0 out of 5

I looked at several places for my mom before deciding on Park View. It immediately struck me as far nicer than other homes we'd visited.
I am generally very pleased. Staff are great with mom. The food is excellent, the room is great. There doesn't seem to be as much going on in activities nowadays
especially as that was an attraction of Park View when we first came I appreciate staff shortages etc don't help. Generally, really pleased mom is in good hands Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved into this care home in March 2017. The food served at all times was of a very high standard and always beautifully presented. Homemade cakes were always available in the lounge for residents and relatives.


After a two-week stay in the hospital, my mother deteriorated but in her last

few weeks in the care home, the staff were extremely caring and loving. I shall be eternally grateful to the amazing carers who sat with her and looked after her.

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Current Review Score: 9.8 (9.796)

Overview of Review Score

The Review Score of 9.8 (9.796) out of 10 for Park View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.796 for Park View is calculated as follows: ( (334 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 372 Ratings = 4.796

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 31 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jan 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Dani

Dani Pathirage

Job Title: Home Manager

Joined: 2020

Welcome to Park View Warwickshire. My name is Dani Pathirage and I have been a home Manager for Runwood Homes since 2020. I have developed my career within the company to seek more experience and worked in different homes. I’ve gained vast experience of working in Health and Social care and awareness of CQC Expectations. I have NVQ 5 in Health and social care management and am a Qualified Moving and Handling Trainer. I joined Park View in March 2023, and have made a lot of positive changes around the home. My team and I strive to ensure Park View always provide excellent care to the highest standards. We promote the values of person-centred care ensuring our residents are always treated with dignity and respect. My door is always open if you have any questions or queries.


Debbie

Debbie Wilks

Job Title: Care Assistant

Joined: 2021

I'm Debbie. I am a Care Assistant


I’ve been a dedicated Care Assistant for 3 years, and I truly take pride in making a positive difference in the lives of our residents. One of the most rewarding aspects of my role is the interaction I have with them, whether it's simply chatting or taking part in activities. I especially enjoy it when entertainers visit the home, and I love seeing our residents smile and engage. Visits from school children are another highlight, bringing joy and a sense of connection to our community.


Although I am retired, I find great fulfilment in my role at Park View, which has become a cherished hobby. Outside of work, I enjoy staying active by walking, swimming, and taking campervan holidays, embracing the freedom and adventure that comes with it.


Bridie

Bridie Hitches

Job Title: Lifestyle Coordinator

Joined: 2016

I'm Bridie. I am a Lifestyle Coordinator.


I’m Bridie, a passionate and energetic Lifestyle Coordinator with 8 years of experience. I absolutely love my role, especially the joy I find in caring for residents and making sure they smile every day. Over the years, I’ve gained a Care Certificate Level 2 and was honoured to be named Staff Member of the Month.


One of the highlights of my career was being involved in the world record-breaking event of the world’s oldest choir. Outside of work, I enjoy staying active with walking and running, and I always make time for my family, cherishing those moments together.


Alicia

Alicia Smallwood

Job Title: Deputy Manager

Joined: 2023

I'm Alicia. I'm the Deputy Manager at Park View


I’m Alicia, the Deputy Manager at Park View, where I’ve had the privilege of working for the past year. For me, it’s all about the residents—I’m grateful for the opportunity to meet and work with so many wonderful people and to offer support wherever I can. I hold Care Certificates at Levels 2 and 3 and take pride in my role in helping make a positive difference in the lives of others.


One of my proudest achievements is being part of the world record-breaking event for the world’s oldest choir, a Guinness World Record! While I love to sing (even if I’m not the best at it), I know it brings joy to others. Outside of work, I enjoy going to the gym, walking the dogs, and painting.


Sheila

Sheila Taylor

Job Title: Home Administrator

Joined: 2017

Hi, I'm Sheila, the Home Administrator at Park View. I've been with the team for 7 years, and I truly love the variety of work I get to do here. Every day brings something new, and I enjoy working with both the staff and residents. No two days are ever the same—each one unfolds with its own surprises. What I find most rewarding is seeing how much of a difference we make in the residents' lives. Whether it's a smile, a chat, or just spending time together, it’s those moments of appreciation that make it all worth it. Their joy puts a smile on my face too.


I'm proud to have been recognised as Staff Member of the Month, which was such an honour. Outside of work, I’m a self-proclaimed “workaholic!” I even climbed the Three Peaks for the residents’ fund and raised over £1,200. When I’m not walking, I love spending time with my grandchildren, reading, or working on a jigsaw puzzle—though I never seem to have enough time for that!


Every day at Park View is an opportunity to make a positive impact, and I wouldn’t trade it for anything!