River Meadows has a Review Score of 8.5 (8.527) out of 10, based on 5 reviews in the last 2 years. Over all time River Meadows has 21 reviews.
Review from L K (Daughter-in-law of Resident) published on 14 March 2025
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Review from Justine J (Daughter of Resident) published on 28 November 2023
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Reply from Kate Tipper, Sales co ordinator at River Meadows
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
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Review from Rosalind N (Resident) published on 28 November 2023
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Reply from Kate Tipper, Sales co ordinator at River Meadows
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
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Review from Andrea T (Daughter of Resident) published on 28 November 2023
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Reply from Kate Tipper, Sales co ordinator at River Meadows
Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.
Facilities
Care / Support
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Treated with Dignity
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Management
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Value for Money
Review from Nick H (Son of Resident) published on 23 November 2023
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Reply from Kate Tipper, Sales co ordinator at River Meadows
Thank you for taking the time to leave us a review. We appreciate your feedback, and we are delighted to see the star rating.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane M (Daughter of Resident) published on 10 June 2022
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Review from Susan C (Daughter of Resident) published on 22 April 2022
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Review from Sue G (Wife of Resident) published on 21 June 2021
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Review from Sarah P (Daughter of Resident) published on 26 May 2021
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Review from Jane W (Daughter of Resident) published on 20 May 2021
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Review from L A (Grandson of Resident) published on 10 May 2021
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Review from Richard S (Son of Resident) published on 7 May 2021
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Review from Shaun H (Friend of Resident) published on 31 July 2019
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Review from Jayne T (Friend of Resident) published on 24 October 2018
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Review from Janet S (Wife of Resident) published on 28 September 2018
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Review from Mary E (Partner of Resident) published on 27 March 2018
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Review from Gillian E (Sister of Resident) published on 13 November 2017
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Review from Gloria W (Daughter of Resident) published on 5 June 2017
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Review from D O (Husband of Resident) published on 8 May 2017
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Review from Rosemary H (Daughter of Resident) published on 27 February 2017
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The Review Score of 8.5 (8.527) out of 10 for River Meadows is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.417 for River Meadows is calculated as follows: ( (27 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 60 Ratings = 4.417
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.11 Points relating to the number of positive Reviews for River Meadows is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 5 Positive Reviews ÷ 8.2 = 0.61
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Jul 2023
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