Other Care Homes you may be interested in:
Visitors are welcome to Rugby Care Centre at any time. However, please feel free to get in touch to make an appointment with one of the knowledgeable and friendly staff who would love to show you around the newly refurbished Home.
There is a car park to rear of the property off Murray Road and is for exclusive use for those visiting the Home.
Rugby Care Centre has a Review Score of 6.0 (6.047) out of 10, based on 2 reviews in the last 2 years. Over all time Rugby Care Centre has 99 reviews.
Review from Sally M (Daughter of Resident) published on 20 March 2025
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Overall Experience
4.0 out of 5
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Review from Linda W (Wife of Resident) published on 3 May 2023
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Overall Experience
1.0 out of 5
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Review from Matt H (Son of Resident) published on 3 March 2023
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Overall Experience
5.0 out of 5
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Review from P H (Friend of Resident) published on 3 February 2023
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Overall Experience
5.0 out of 5
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Review from Lin M (Son of Resident) published on 7 June 2022
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Overall Experience
4.0 out of 5
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Review from Cherry K (Friend of Resident) published on 20 April 2022
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Overall Experience
4.0 out of 5
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Review from D S (Son of Resident) published on 10 January 2022
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Overall Experience
5.0 out of 5
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Review from M D (Resident) assisted by family/friend published on 14 December 2021
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Linda D (Daughter of Resident) published on 14 December 2021
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from June W (Niece of Resident) published on 26 February 2020
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Rob (Son of Resident) published on 26 February 2020
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Overall Experience
5.0 out of 5
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Review from B R (Daughter-in-law of Resident) published on 25 February 2020
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Overall Experience
5.0 out of 5
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Review from Lisa (Granddaughter of Resident) published on 24 February 2020
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Overall Experience
5.0 out of 5
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Review from Stacey R (Niece of Resident) published on 24 February 2020
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Overall Experience
5.0 out of 5
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Review from Nick W (Grandson of Resident) published on 24 February 2020
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Overall Experience
5.0 out of 5
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Review from Donna P (Granddaughter of Resident) published on 20 February 2020
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Overall Experience
5.0 out of 5
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Review from M B (Daughter of Resident) published on 19 February 2020
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Overall Experience
5.0 out of 5
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Review from Garrie K (Grandson of Resident) published on 19 February 2020
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Overall Experience
5.0 out of 5
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Review from Andy C (Friend of Resident) published on 19 February 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
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Care / Support
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Review from Taylor M (Granddaughter of Resident) published on 19 February 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
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The Review Score of 6.0 (6.047) out of 10 for Rugby Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 2.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 2.875 for Rugby Care Centre is calculated as follows: ( (7 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (9 Very Poors x 1) ) ÷ 24 Ratings = 2.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.172 Points relating to the number of positive Reviews for Rugby Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 1 Positive Reviews ÷ 5.8 = 0.172
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Apr 2020
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