Review from A R (Daughter of Resident) published on 19 February 2020
Submitted via Website • Report

Overall Experience

My sister and myself were very happy with our mother's care. Staff are very approachable, so we can always discuss anything. The home offers a good variety of spaces to enjoy. The food is varied, interesting and generally of good quality and she enjoys the daily activities.

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Review from D R (Friend of Resident) published on 17 February 2020
Submitted via Website • Report

Overall Experience

Very delighted with the excellent care offered and especially the great activities - always lively and something going on!

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Review from Julie F (Daughter-in-law of Resident) published on 17 February 2020
Submitted via Website • Report

Overall Experience

This home was absolutely delightful . The staff were very kind and helpful to Mum which was such a relief as I was very hesitant to put her in a home. I really liked the fact that there was always so much happening in the home and that it was just on the main road so very easy to get to by bus. I know

Mum enjoyed getting her hair done in the salon and also taking part in all the fun activities that they were doing. Keep up the good work.

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Review from E D (Relative of Resident) published on 12 February 2020
Submitted via Website • Report

Overall Experience

My aunt came in for respite and she was really well taken care of and encouraged to not only participate and socialise but also stay active. Great job guys.

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Review from C L (Nephew of Resident) published on 11 February 2020
Submitted via Website • Report

Overall Experience

Very happy with the excellent care given. Staff are very friendly and welcoming and take good care of my aunt.

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Review from Phylis M (Sister of Resident) published on 24 January 2020
Submitted via Website • Report

Overall Experience

Thank you to the wonderful team and managers at Rugby Care Centre, for looking after my sister who was on the moving of the bed/rehabilitation scheme. I have not seen her looking so good after staying with your home for such a short period. She was given a nice clean room, she enjoyed her food, and

was looking a lot healthier than I have seen in a long time. She enjoyed spending time recovering rather than alone at home or in the hospital.

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Review from V P (Daughter of Resident) published on 8 December 2019
Submitted via Postal Card • Report

Overall Experience

Both mum and dad have lived in Rugby Care Centre and both have been treated with the utmost care and kindness. Mum sadly passed away and dad has been cared for 2 years now. Nothing has been too much trouble for all the staff. I know that when I leave after visiting, he is in such capable and loving

hands. My sister and I have nothing but praise for all at Rugby Care Centre. Thank you.

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Review from Linda H (Daughter of Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience

This home is exceptional. They treat their residents with kindness and dignity and with so much love and care.
I really feel guilty having had to place my mother in a home but the fact that I have picked this one has made me realise that this is the right place and I made the right decision. I always

have direct access to the management team of the home who are always responsive to all my needs.
There's lots of staff around who are so sweet to everyone and I feel that this is definitely a home that I would highly recommend. The rooms are nice, the food lovely and the activities are always fun.

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Review from Courtney S (Granddaughter of Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience

I am really happy with the way my grandmother has been treated at this home. I know she was only there for a short time but everyone seemed to make so much effort with her to ensure she was feeling integrated into the home.
I think it's just such a lovely thing this home is doing. I especially liked

the cinema room and the activities/sensory room in the home that my nan seemed to really like. I also really liked the fact that she was able to buy some nice toiletries in the 'shop' that they have in the home.

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Review from George S (Friend of Resident) published on 30 August 2019
Submitted via Website • Report

Overall Experience

I had the pleasure of visiting my friend in this home last month and I was really happy with the way they took care of her. My friend has not been able to take care of herself, but here, she looks very well taken care of. She looks well dressed, smart and well-fed. She had activities to keep her busy

and the staff had a lot of time for all of us. She is usually fussy with food but they seemed to have cracked it so she actually eats lots of food. The home is well located on the high street too, so it was very convenient to get to by bus.

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Review from Pete B (Brother of Resident) published on 29 August 2019
Submitted via Website • Report

Overall Experience

Wow-what a fabulous service this home provides. I have to say I have visited a number of homes in the past but none as lovely as this. You can really tell how much the staff and management team care about everyone. The place looks and smells lovely and it was very obvious that everyone was enjoying

the food and activities on offer. I really recommend this home to anyone who needs to move into a care home.

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Review from Suzanne B (Daughter of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience

My mother has recently relocated here. From the 1st moment, both the family and mum were made to feel welcome and relaxed.
Lovely room, facilities and most importantly, staff. One staff member, in particular, has made a very difficult family time much easier and reassuring.

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Review from G B (Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience

You are made very welcome, almost like part of a family and from arrival to leaving all your needs are catered for. Food excellent, also help if needed. Staff are lovely and kind, the place is always lovely.

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Review from H S (Respite Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience

I have to say that we have visited many care homes in the past to visit a variety of friends and relatives but I am so happy that I stayed in this care home. The staff are so friendly and so warm and welcoming every time - no matter what day or time my family arrive they are really accommodating. The

regular activities keep me active and involved and the food smells and tastes so delicious! A lovely place, clean and tidy and some very friendly residents. Thank you for taking such good care of me when I could not take as good care of myself. I will be sure to return if I need to stay again.

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Review from Graham P (Husband of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

My wife has vascular dementia. I found I could not look after her properly. We were told about Rugby Care Centre by carers who visited us. At first, I was worried about what the home might be like but after we visited and met the manager and carers, I was very happy to move my wife into her new home.

The only words I can say about my wife's new home - "just wonderful".

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Review from Geraldine C (Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience

Food good.

Hair and nails approved.

Room nice.

Family made with nearby friends.

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Review from Tari R (Friend of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience

My friend came into Rugby Care Centre for a couple of weeks respite - all the staff took really great care of her and got her well recovered.

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Review from R J (Son of Resident) published on 8 February 2019
Submitted via Website • Report

Overall Experience

My dad was at Rugby Care Home for a few week's respite - we were very happy with the care received. The activities are very good and staff are very kind.

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Review from R R (Grandson of Resident) published on 25 January 2019
Submitted via Website • Report

Overall Experience

My nana has been at Rugby Care Centre for a few months and I can see that she is very happy here. The staff have been a great help and have dealt with any problems well. The home itself is a wonderful place and she is able to take part in a variety of activities which I can see makes her very happy.

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Review from A N (Resident) published on 24 January 2019
Submitted via Website • Report

Overall Experience

I love it here - the staff are very kind and caring and nothing is too much trouble for them. Great activities and really enjoy the visits by the school and outings.

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Rugby Care Centre

Care Provided by Rugby Care Centre

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Funding & Fees Guide for Rugby Care Centre

Facilities