Review from I S (Wife of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience

My husband suffered from dementia and was at Rugby Care Centre where the great staff took very good care of him. He was looked after really well and I was always made welcome when I visited.

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Review from Virginia B (Granddaughter of Resident) published on 14 January 2019
Submitted via Website • Report

Overall Experience

Thank you to you all for looking after my grandmother so well. She's really happy in the home and I know that you are taking good care of her better than what we could do at home.

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Review from Velerie R (Daughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience

My mother is in this care home. I could not be happier, I know she is well cared for and do not have to worry. I cannot praise the staff enough, they are always pleasant and willing to help.
First class.

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Review from Mary C (Niece of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience

My uncle stayed at this home briefly for respite and the staff did amazingly well with him and were always happy to oblige to our requests as we were very nervous for him to come into a care home. The place gave my auntie a much needed break and everyone was really lovely to him even when he was a bit

challenging.

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Review from Joanne R (Granddaughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience

First class service from all the staff. They fulfil all the resident's needs and spend time with them to help their stay be the best possible. Highly recommended.

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Review from M G (Friend of Resident) published on 18 December 2018
Submitted via Website • Report

Overall Experience

One could not have asked for a more wonderful home - the staff are very caring and kind and always have some activity on. Highly recommended.

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Review from Alice R (Resident) assisted by family/friend published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience

The staff are helpful and caring.

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Review from Linda H (Daughter of Resident) published on 4 December 2018
Submitted via Postal Card • Report

Overall Experience

Residents are treated with dignity and care (a great deal of care) by staff who provide professional care and respect. They go out of their way to provide a safe, secure, loving atmosphere.
Management and staff work together extremely well, maintaining a high standard of both physical and emotional

provisions for the health, welfare, maintenance and protection for the residents.

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Review from M M (Resident) published on 28 November 2018
Submitted via Postal Card • Report

Overall Experience

The manager and carers were welcoming, food good, rooms are clean. I was taught to use a Zimmer which is why I am here to get mobile. The entertainments are good and the care home is near some small shops. Help is given to me to visit the loo etc. Had a lovely shower recently. My husband and friends

visit whenever possible. Physio is coming next week. The home is very good.

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Review from Alice B (Resident) published on 20 November 2018
Submitted via Website • Report

Overall Experience

What a lovely home this is! I had such a fantastic stay at the Rugby Care Centre as the staff were just so wonderfully kind and helpful.
Nothing I asked them for was too much. I had a beautiful room overlooking upon the garden and it was just so quiet and peaceful to look at.
Thank you to such a hardworking

team and especially to the manager of the home. I only came for a few weeks but should the opportunity come about, I will be sure to return.

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Review from E S (Great-Nephew of Resident) published on 29 January 2018
Submitted via Website • Report

Overall Experience

We chose the Rugby Care Centre because of the outstanding care I saw being given to residents when I visited last year and we have not been disappointed since - she is very settled and happy there which is down to the wonderful staff and management.

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Review from Macey T (Friend of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience

I have nothing but praise for Rugby Care Centre. The care given is second to none and the care workers go that extra mile with their patience and caring. All residents get fantastic food with a daily choice of menu.

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Review from T H (Husband of Resident) published on 23 January 2018
Submitted via Website • Report

Overall Experience

I think the staff are very caring and look after my wife really well and also very friendly to me - nothing is too much.

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Review from J S (Granddaughter of Resident) published on 19 January 2018
Submitted via Website • Report

Overall Experience

I recently visited my gran mama and was really happy with her being looked after nicely by all the wonderful staff - 'danke' Rugby Care Home.

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Review from Janet T (Sister of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience

Always welcome and the staff are very helpful and friendly.

Example - the Christmas party was fantastic and the owners made every effort to give the residents a very good time and their family members as well.

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Review from Jack O (Day Care) published on 1 January 2018
Submitted via Website • Report

Overall Experience

I really enjoy coming here for Day Care. The staff are so kind and fun and I enjoy my time here. Everyone is welcoming and are nice to me.

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Review from Margaret S (Niece of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience

Just visited my elderly uncle for the first time at Rugby Care Centre Residential Home. I'm quite impressed with it overall, after a good chat with my uncle and the manager as well.
I'm really glad to see they are doing a good job looking after him.
I was made to feel very welcome and will be visiting

again soon.

Reply from Jay Dodhia, Provider at Rugby Care Centre

Thank you very much for your kind review and that you were impressed overall and made to feel welcome by all our staff. We do have an open door policy and firmly believe that we work in our residents home so you are most welcome to visit at any time.

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Review from D H (Son of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience

The Rugby Care Centre is exactly the kind of establishment that my mother was looking for. It offers support and bespoke care when necessary in comfortable and homely surroundings while enabling independence and acknowledging residents as individuals. The staff are wonderful and the people, as well

as the place, have combined to make my mum now feel that the Rugby Care Centre is her home.

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Review from J T (Friend of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience

My friend is very well looked after, kept clean and tidy and she says that the food is good. The staff are very kind and the care home is clean - everyone works hard to keep things at a high standard and the home is really lovely and warm.

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Review from I L (Niece of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience

I have been requested to provide a review online and could not be more happy to do so. My aunty has been in Rugby Care Centre since January. Although she has relocated to Rugby, to be closer to her family, Rugby Care Centre has been fantastic in helping her settle in. As part of her wider family, I

can say she could not be better cared for anywhere. We have peace of mind knowing that all her needs are attended to with care and dignity.

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Rugby Care Centre

Care Provided by Rugby Care Centre

Good to Know

Funding & Fees Guide for Rugby Care Centre

Facilities