Review from Aaron A (Friend of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience

Everyone at Rugby Care is really friendly and always willing to chat which makes a nice atmosphere in the home. The staff here are always attentive and they listen to the residents. So things are constantly getting better.

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Review from TH (Sister of Resident) published on 23 March 2016
Submitted via Website • Report

Overall Experience

My sister came to Rugby Care as an emergency respite resident. Her room was really nice, much nicer than the ones I saw elsewhere in different care homes and she really enjoyed her time with the staff and residents. The food was good and the activities were fun.

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Review from Susan W (Niece of Resident) published on 25 February 2016
Submitted via Website • Report

Overall Experience

My Uncle has been in Rugby Care Home for over 6 years. There have been improvements since the new owners took over. He is happy and they look after him very well. I have always been pleased with his care.

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Review from Carol G (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience

I found the home welcoming, bright and cheerful. The staff were very caring, taking time with the residents. I shared a lunch with my mum, as I had travelled three hours to see her. The food was well presented, hot but not hot enough to cause burns. Staff were on hand to help those who had difficulty

eating. The bedroom was clean and well appointed with a view to a well attended garden. Access was available to the garden which I am sure would be appreciated in good weather. Ramps and handrails in place. My mother was always set against leaving her own home but says she is very happy there.

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Review from Steven (Grandson of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience

My grandad was in Rugby Care Centre and the staff were good. I recently came to see the home again and it looks so much nicer and I saw a lot of the old staff that I liked and a few new faces.

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Review from D B (Daughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience

Since coming into the home from hospital, mum has really improved. She is enjoying the activities and eating more. She is taking an interest in things going on around her. At nearly 101 she is finding new friends and companionship in the home.

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Review from E B (Resident) published on 6 February 2016
Submitted via Postal Card • Report

Overall Experience

I came into the home as a matter of urgency as my wife (my carer) was taken to hospital and I was in the within the same day. I had a great en-suite room and the ground floor. The staff were excellent and the food was great too. I would come back. The manager and staff took great care of me.

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Review from S B (Wife of Resident) published on 6 February 2016
Submitted via Postal Card • Report

Overall Experience

Thank you Rugby care staff for looking after my husband when I wasn't able to.

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Review from Evelyn (Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience

I stayed at Rugby Care Centre in June 2015 and I was treated like a princess. The staff tended to all my needs and nothing was too much trouble. The owners were about to start a big refurbishment and I hope to come back and see it once its done.

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Review from Gerald (Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience

I have been coming to Rugby Care Centre for day care twice a week and I really like it. The staff do lots of activities with me and food is good. I hope to keep coming here as long as possible.

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Review from William (Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience

I have been staying at Rugby Care Home for few weeks and I really enjoyed my stay staff are excellent, my room was brilliant. Also I liked the cinema lounge and the food was excellent.

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Review from Ronald A (Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience

I came here for a couple of weeks and was very surprised how lovely I was treated. The room was great, staff very caring, food tasty, there were lots of events organised that was very fun. Over Christmas there were parties, secret Santa from the bank and clothes store. There were lots of events that

I could attend and that was only next door. I would love to stay in touch with my new friends and If I need to come back I hope they have a room for me ad they took such good care of me.

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Review from Geoffrey S (Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience

I stayed at Rugby Centre for a 10 day respite straight from hospital and everyone was very nice. They treated me very nicely, I had a nice room and I enjoyed the salon and the cinema. If I need long term care then I would love to come back here.

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Review from N T (Daughter of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience

My mother was transferred here from the hospital today and my first impressions are this home is first class. The manager welcomed us and did everything we asked, the staff are also very good and I am very satisfied that my mother will be well looked after.

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Review from Albert (Son-in-law of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience

This home has the most up to date facilities. It's staff from the manager to the nurses everyone else are very good. When receiving my mother-in-law from the hospital, the transfer was excellent and could not have been made more welcome.

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Review from Keith H (Son of Resident) published on 21 January 2016
Submitted via Website • Report

Overall Experience

We have been very impressed with the family atmosphere at RUGBY CARE CENTRE
My mother had to go to a rest home for short term care because of circumstances and was fairly unhappy for the first few days
Her family, who all live at a distance away, were very surprised when she soon became very happy

and positive about being there.
We were even more surprised when she told us that she wanted to stay there and not go back to her home where she lived for 69 years
She appreciates the caring style and good humour of the staff ; she is enjoying the meals; she looks forward to the activities.
She has the chance to look out of the front window to watch people and traffic go by; she has a quiet room at the back with a garden view
At age 92 she is enjoying this time in her life and has the reassurance of care staff and nursing staff on hand should matters arise.
Christmas 2015 was a very different but happy celebration for her at the care centre and she is looking forward to her birthday 'party' in January, because she knows that the staff will make it special for her with her family living away. In some ways the staff have become her family and Rugby Care centre is now her home.

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Review from P K (Resident) assisted by family/friend published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience

I've been here a fortnight so far: I am more than satisfied with the layout and the operation. Happy with my room. No problems whatsoever. Food is good. Staff are very polite.

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Review from Nicholas P (Son of Resident) published on 9 December 2015
Submitted via Website • Report

Overall Experience

The staff at the centre were very friendly, helpful and supportive during my mother's stay, we couldn't have found a more suitable place how responded to all our needs. Thanks to all the team, have a great Christmas and Happy New Year.

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Review from T K (Daughter-in-law of Resident) published on 9 December 2015
Submitted via Postal Card • Report

Overall Experience

Father-in-law has been a resident for the last 2 weeks. He seems quite happy to be here. The facilities he says are more than adequate. First impressions are good.

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Rugby Care Centre

Care Provided by Rugby Care Centre

Good to Know

Funding & Fees Guide for Rugby Care Centre

Facilities