Sebright House

10-12 Leam Terrace, Leamington Spa CV31 1BB
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9.1 32 Reviews
  • Sebright House, Leamington Spa
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Care Provided by Sebright House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Other Care Provided
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Shethy Thomas (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for Sebright House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact Sebright House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Sebright House Reviews (32)

Total of 32, showing 21-32
9.1

Sebright House has a Review Score of 9.1 (9.108) out of 10, based on 5 reviews in the last 2 years. Over all time Sebright House has 32 reviews.

Overall Experience

  • 22
  • 8
  • 1
  • 0
  • 1

Date Published

32
1
3
5
27

Review from L M (Sister of Resident) published on 6 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is cared for in an atmosphere which supports her very complex needs. She is always clean and tidy. Her family are able to take part in her care reviews. Staff are welcoming and friendly but so seem to change quite often. We would not want her to be anywhere else as she is very settled and
calm.

Reply from Paramjit Kaur, Manager at Sebright House

Hi Lynn we appreciate all of your positive feedback and will continue to serve from the heart.


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Review from Sally B (Daughter of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Alzheimers Disease and has been cared for at Sebright House since February 2019. For me, the outstanding feature of Sebright House is the excellent quality of the care provided by all the staff. The manager, nurses, care assistants and ancillary staff all treat my mum with great kindness,
patience and dignity. They communicate with us, as a family, about any issues arising from mum's illness and I feel there is a culture of openness about keeping us informed. I live a 2-hour drive away from Sebright House and it gives me great comfort to know that my mum is cared for by such dedicated people.

Reply from Paramjit Kaur, Manager at Sebright House

Thank you so much, Sally, for the beautiful words about the Sebright team. We enjoy delivering care for your Mum as she is unique to all the staff members. We will do our best to continue providing a high standard of care and do what we do best, serving from the heart.


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Review from Valerie M (Wife of Resident) published on 16 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sebright House is wonderful. My husband was admitted in February from another care home sadly badly neglected. Within three days, he looked like a different person, beautifully clean, hair cut, shaven and most of all, toenails attended to. I couldn’t believe the change. Him being in Sebright House has
allowed me to get some form of life back, I have so much confidence about his care, not only personal care but he now responds socially and is happy. He is treated with great respect, I feel he has gained back some dignity. I can’t praise Sebright House high enough. All the staff are so caring from the manager (who always makes her presence felt) to the laundry and cleaning staff.

Reply from Paramjit Kaur, Manager at Sebright House

Hi Val, we are happy to have your husband with us, as he has become a part of the Sebright family. We appreciate all the kind words you have for Sebright and the team, but most importantly that you appreciate what we do. We will continue to maintain the high standard of care and what we do best, serving from the heart. Thank you.


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Review from Christopher J (Son of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad passed away here last Saturday and was cared for right up to the end. This is without a doubt the best care home I have ever experienced in terms of the treatment and empathic care he received here. I have visited several care homes over the years and Sebright House stands way above others on
all levels. We always felt safe in the knowledge that he was being treated with dignity, respect and genuine care. The staff were always helpful, kind and attentive and communicated with us whenever we had concerns. For those of you reading this because you have these dreadful decisions to make about your loved ones, please be assured that we could not have had my dad living in a better place when we could no longer cope with his needs at home. I have nothing but admiration for the people at Sebright who looked after my dad so well. Thank you all.

Reply from Paramjit Kaur, Manager at Sebright House

Chris, we are sorry for your loss but we are always there if you need any support. Our team highly appreciate your good words about Sebright. We will continue to do what we do best... serving from the heart.


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Review from Aidan (Cousin of Resident) published on 29 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My cousin was suffering from dementia and the carers were very understanding. In recent years the care home has improved the way in which it looks after the residents. The various rooms felt much more peaceful and calmer than in the past. We noticed that the new managers are properly trained in modern
care methods and we were a lot happier with the philosophy of the home. Previously it had seemed a bit haphazard.

Reply from Paramjit Kaur, Manager at Sebright House

The Sebright Team highly appreciate your feedback. We will do our best to improve what needs improvement and continue what we do best, serving from the heart. It was a great pleasure that we have served your cousin.


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Review from Jean B (Sister of Resident) published on 25 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has received excellent care from the members of the staff. They have done all they can to try and meet his particular needs. He had difficulty in standing up without assistance when he arrived and 7 weeks later he is now able to stand up on his own and walk with a frame to the bathroom with
someone supervising.

Reply from Paramjit Kaur, Manager at Sebright House

The Sebright Team would like to thank you for your feedback. We will ensure to continue providing a high standard of care to your brother and everyone under our care.


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Review from David W (Brother of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother and I are always grateful for the care which my sister receives. The staff are welcoming and friendly, and often engage with my sister.
We are pleased that the issues identified in the CQC inspection earlier this year are being addressed by the new manager; the overall appearance and decorative
order of the building are improved. We look forward to similar improvements in the activity programmes for my sister.

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Review from Veronica (Ron) (Friend of Resident) published on 19 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This place was so welcoming on our first meeting and have been kind and friendly ever since.
If we have any questions or concerns they are happy to help and support our wishes.
We have found that the level of care for a family member has been fantastic and all his need have been met from warm caring
people.

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Review from Moira D (Daughter of Resident) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful. My mum is not mobile and does not know who I am on most days but the staff at Sebright always try and include her in the activities. I am very happy with how she is being looked after at Sebright House.

Reply from Paramjit Kaur, Manager at Sebright House

The Sebright Team appreciate your review and we will continue to provide a high standard of care.


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Review from Simon N (Son of Resident) published on 15 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff all provide brilliant care for my mother, I am aware that she can be quite challenging but they are always loving and caring. They are attentive at all times and really spend time with her as she can become quite distressed. I have no hesitation in recommending the home to other families.

Reply from Paramjit Kaur, Manager at Sebright House

The Sebright Team appreciate your feedback and will continue to deliver high standard of care.


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Review from Jane P (Daughter of Resident) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sebright nursing home provides an ideal care setting for my Dad. It meets his challenging needs perfectly. The staff are extremely caring and understand his personality very well. I have to say I don't worry about my Dad at all or the care he receives and that is a comfort to me and my Dads family.
The staff provide a loving environment for all the patients and do their best to provide activities and stimulation. I would recommend Sebright to prospective families.

Reply from Paramjit Kaur, Manager at Sebright House

Sebright Team appreciates your feedback. We will continue to deliver a high standard of care.


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Review from Nancy H (Wife of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the carers at the home to be very friendly and extremely helpful and patient whilst caring for my husband. I realize my husband can be quite challenging to deal with at times and I feel the care he receives is very good.

Reply from Paramjit Kaur, Manager at Sebright House

The Sebright team appreciate your feedback and will continue to deliver the high care standards.


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Current Review Score: 9.1 (9.108)

Overview of Review Score

The Review Score of 9.1 (9.108) out of 10 for Sebright House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Sebright House is calculated as follows: ( (59 Excellents x 5) + (1 Goods x 4) ) ÷ 60 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Sebright House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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