Sycamores

Sydenham Drive, Leamington Spa CV31 1PB
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9.8 49 Reviews
  • Sycamores, Leamington Spa
Sycamores is situated in Sydenham on the edge of Leamington Spa, benefiting from being near a small parade of shops, including a post office and fish and chip shop, as well as a bus route.

The home offers long-term and respite care for older people. Designed as three households, each household has a living area with a lounge, dining area and kitchenette, where people can make their own snacks and drinks, and staff will always be on hand to prepare hot refreshments if requested.

Residents are encouraged to pursue their interests and the team plans regular trips out in the local community. Residents also benefit from an onsite hair and beauty salon and there are plenty of spaces to socialise and spend time with friends and family.

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Care Provided by Sycamores

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Olufemi Ajala (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 3

Funding & Fees Guide for Sycamores

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,085
    • Self-Funded Residential Dementia Care from £1,185
  • (these prices are only a guideline, please contact Sycamores to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome any time at Sycamores. WCS Care also provides a relatives' gateway where relatives can view care notes online and share messages and photos giving another way to keep in touch (with relevant consents in place).


  • Parking

  • The Sycamores has its own car park with limited spaces. There is on the street parking in the local area.


Sycamores Reviews (49)

Total of 49, showing 1-20
9.8

Sycamores has a Review Score of 9.8 (9.790) out of 10, based on 20 reviews in the last 2 years. Over all time Sycamores has 49 reviews.

Overall Experience

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Date Published

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Review from Jane W (Cousin of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During this pass year 2024 we have only been able to visit our cousin on a few occasions due to family illness and the fact that we live in South Devon.
On our visits we have found the staff members helpful caring kind and knowledgeable about our cousin and his individual needs.
We are also made
to feel very welcome.
The home is clean, well maintained and very homely.
Throughout the year we have been kept well updated with his daily living and any medical issues that have arisen which is very reassuring for us.
On the occasions when we telephone one of the staff members will take the phone to him so we can have a chat or a Face time which he loves.
We are very grateful to the approachable care manager and all his staff. Thank you.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you taking the time to leave a review for us. We really appreciate your lovely feedback. It is our pleasure to care for your cousin and we look forward to welcoming you to the home for your next visit. Best wishes.


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Review from Antonia C (Daughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I walked into the Sycamores on December 11th, I was once again impressed with the bright, happy atmosphere and cleanliness. The Christmas decorations were beautiful, and the staff was very welcoming and courteous. I hadn't seen my mother in almost two years and when she saw me enter the room she
stood up and hugged me tightly. We had lunch and a delicious Christmas supper together. Every member of staff I encountered was very kind. My Mom's room was really nice, not just clean, but cosy and efficient at the same time. I had brought her a suitcase full of new clothing, but I noticed that all of the clothes she had originally brought were still in great condition. Plus it appears someone has given her some nice new shoes. She was also sporting a pretty new haircut. She loves the music activities and spending time in the lounge from my observation. A big thank you to the managers and all the members of staff I had the privilege of meeting. I look forward to visiting again in the summer!

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for your kind words and feedback. We're so pleased your Christmas visit was everything you wanted it to be, and look forward to seeing you in the summer. Very best wishes.


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Review from Dave A (Son of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the Sycamores for about 18 months now. They have just had a new lighting system installed that alters the brightness during the day and dims in the evening. This has improved Mum's health a lot. She doesn't get so confused with day and night and doesn't get so agitated.
The staff are
very friendly and very patient when looking after Mum. Always very helpful.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. We're so pleased to hear that our new circadian lighting is having such an immediate benefit for your mum. It's our pleasure to care for her. Kind regards.


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Review from S D (Nephew of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our aunt was very well looked after at The Sycamores. She had a very nice room that was kept clean. The staff and management were very kind and caring and treated her with dignity and love.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for leaving a review for us. We really appreciate your kind feedback. It was our absolute pleasure to care for your aunt—very best wishes.


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Review from L D (Niece of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Aunt was very happy at Sycamores. The management and staff were always very friendly and welcoming to residents and visitors. If there was a problem is was always sorted.
Sycamores is a warm and friendly home. Nice and homely.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. It was our pleasure to care for your aunt. Best wishes.


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Review from Jean K (Wife of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was in Sycamores for 18 months before he died. He has dementia and could be very difficult but he was always treated with patience and kindness. In the last few weeks of his life, he had many problems but was always treated with dignity. Not only did the staff care for him they were also
caring towards me and I am truly grateful for that.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you so much for taking the time to leave us a review. Your feedback means a lot to us - it was our pleasure to care for your husband and have him, and you, as part of the Sycamores family. Best wishes.


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Review from Robert E (Respite Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Sycamores Care Home was ideal for the period of respite and recovery that I needed to get strong enough to look after myself at home. The staff were friendly and helpful, and the food was good. The gardens are well maintained and I spend many hours doing my exercises and physio workouts to improve
my muscle and coordination. I would recommend this care home to anyone needing protection and a safe environment.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave us a review. It means a lot and we're really pleased you feel you had a positive experience with us. I'll share your comments with the rest of the team, who I know will appreciate hearing your feedback. Best wishes.


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Review from Amanda W (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident at The Sycamores. On Wednesday 12th June, she and other residents went on a day trip to the seaside. This was a visit made in conjunction with the local bingo group from the local community centre. The reason for my email is to let you know what fantastic staff you have at The
Sycamores. From the staff who made sure the residents were up, dressed, breakfasted and ready to go, to the staff who got residents safely on board the coach, to the staff supporting residents and their relatives on the trip and, last but not least, the staff welcoming us back to The Sycamores and greeting the residents with a welcome cup of tea. I never dared to dream that my mother, who has mobility issues, would ever be able to participate in such a day. The staff made what I thought impossible possible, and I will treasure this day.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for your lovely feedback. We're so pleased you were able to join us and create new memories with your mother. I've shared your comments with the rest of the team who, as you say, really worked together to make the day the best it could be for everyone. Best wishes.


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Review from Rui M (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited Mum in February for her birthday. I live abroad, so it was a short visit. The staff hosted just us for a lovely dinner. It was a memorable moment - and Mum was so proud to have her son visit.
Overall the place seems to be run well and the staff are well suited and seem content with the work
which creates a nice but also professional atmosphere.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave a review for us - we really appreciate your feedback. Kind regards.


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Review from A S (Daughter of Resident) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Sycamore Home organised a trip to the coast last week and took a group of residents out for the day. It was the first time Dad had a trip out further from his home and Dad and I had a super time. Dad and I enjoyed the fresh sea air, fish and chips, ice cream and good company.
We are looking forward
to the next trip.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave us some feedback. We're so pleased you enjoyed our recent trip and are looking forward to you joining us on the next one too! Best wishes.


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Review from John G (Cousin of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The trip to Weston-super-Mare. This trip was organised very efficiently and the staff worked very hard to make sure everyone had a good time, we were very lucky with the weather and found a nice place for us all to eat together. The walk to the end of the pier for an ice cream was a bit blowy but at
least we had the sun. Overall I think Sycamores did a very good job. I think a big thanks to the driver is called for as he was very helpful and patient.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for leaving this feedback for us. We're so pleased you enjoyed the trip - we all had such a lovely day and created lots of memories!


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Review from J C (Daughter of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has settled in, the staff are very kind and try as much as they can to look out for Mum's individual needs. She is enjoying the singing.
It is reassuring for all the family to know she is safe and looked after.
Thank you Sycamores.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you so much for leaving us a review - we really appreciate your feedback and are pleased you feel your mum's settled in well. Best wishes.


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Review from Jackie M (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day Dad entered Sycamores Nursing Home, I noticed a drastic change in him. He now had company, people popping their heads into his room. He loves the activities laid on and trips. The staff are always smiling, happy and caring. He's able to have time out in his own room if needed. But,
whatever he requires, the staff do their very best to accommodate. It's the best move I ever made, he is happy and that is the main thing.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for your lovely feedback. I've shared your comments with the team. Kind regards.


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Review from Simon G (Son of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother (Mum) has now been at Sycamores in Leamington a little over two months. Each time I come away I'm struck by how settled and well she appears. I know this has a great deal to do with the level of care she is getting from the staff, all of whom come over as forthcoming and committed to the overall
welfare of their residents. I'd also like to add that the venue also looks as well as do the people living there. A big thank you to the manger and his excellent team. I'm already looking forward to our next visit knowing that she's in great hands. Thank you all!

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave us a review and for your wonderful feedback. It means a lot and we're so pleased you feel your Mum's settled in well. I'll share your comments with the rest of the team. Best wishes.


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Review from Jim B (Son of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a month of respite. The home is clean and airy. What makes it different is the staff. So friendly and willing to help out, makes for a much easier stay than I expected. These folks are great, going above and beyond to assist. Thanks, gang!

Reply from Olu Ajala, Home Manager at Sycamores

Thank you so much for leaving us a review and for your kind feedback - it means a lot. I'll share your comments with the rest of the team. Best wishes.


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Review from Jane R (Daughter of Resident) published on 14 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to stay at Sycamores at the end of August this year, initially for a short respite care break. She was made to feel very welcome by all the staff. We have been lucky that she settled in well and we were able to make her stay permanent. She has her own lovely room on the ground floor which overlooks
the garden at the back. The manager and his team are a real credit to Sycamores, they are always smiling and nothing is too much trouble. I am happy that Mum is in their care and being looked after so well. She is warm, cared for and well fed. Sycamores has given her a new lease of life with new friends around her, new activities to try and she is living a more fulfilled life. Thank you.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for leaving us a review and for your kind feedback, it's our pleasure caring for your mum. I'll share your comments with the rest of the team. Best wishes.


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Review from Beth T (Daughter of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all staff at The Sycamores for all the care and support that they gave our dad over his time in the home. Even as visitors, we were made to feel very welcome and well looked after. We were able to visit with our dog, Molly, which made our dad's and some of the other residents,
day. Thank you for all your love and care.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for leaving a review for us, which I've shared with the rest of the team here at Sycamores. It was our pleasure to care for your dad. Best wishes.


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Review from J H (Daughter of Resident) published on 7 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you all for your care in looking after Mum. We will miss you all. Hopefully, Mum will settle into her new home. She couldn't have done this without your care and attention - all staff are outstanding. She has had her good and bad days but overall, not too bad. We are all very grateful to everyone
at Sycamores. Love you all.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave us a review and for your kind words. We really appreciate it and wish your Mum all the best. Best wishes.


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Review from L M (Daughter of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring and empathetic staff. Checking on residents and trying to engage them in activities. Sorted out meals for the fussy eaters and always a never-ending supply of hot cups of tea. Help with personal hygiene is not too much trouble.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave us a review; we really appreciate your feedback. Best wishes.


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Review from Mandy C (Stepdaughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were so worried about our stepdad going into care after living in a house, but after careful thought and several falls and confusion some days, we made the decision. He is well looked after by the lovely, caring and welcoming staff and nothing is too much trouble, the meals look lovely... (albeit
could be warmer or given a minute to make hotter in the microwave) - but understandable with many people to serve, cakes and biscuits are always offered to residents and also visitors. They have weekly bingo and lunch club, play dominoes and weekly musicians go for a good sing-song. Although we were worried prior, the staff made the resident welcome and well looked after during the transition of another chapter in life, but they make us welcome also and keeps us well informed of everything. Lovely place, with staff, meals and a fair amount of activities.

Reply from Olu Ajala, Home Manager at Sycamores

Thank you for taking the time to leave a review for us. We really appreciate your feedback, which I've passed on to the rest of the team. Best wishes.


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Current Review Score: 9.8 (9.790)

Overview of Review Score

The Review Score of 9.8 (9.790) out of 10 for Sycamores is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.790 for Sycamores is calculated as follows: ( (190 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 238 Ratings = 4.79

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sycamores is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

4 Bed Vacancies

posted 21 hours ago

Please contact the care home to find out about our vacant bedrooms.


Awards / Recognitions (7)

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Meet the Team (1)

Olu

Olu Ajala

Job Title: Home Manager

Joined: 2019

I’ve been at WCS Care since 2019 and have worked in residential care for over 12 years.


Leaving the banking industry as a manager, I started my career in health and social care with a passion to deliver high-quality care and develop in the sector. Over time, I’ve worked my way up from domiciliary and frontline healthcare to senior care, care team management and most recently becoming the Home Manager at Sycamores.


A good day for me is when I’ve made a difference to the people who live with us. If I’ve made someone’s day, be it through a friendly chat, arranging a special event for them that they loved or the care we provide, I know I’ve done my job.


I’m also passionate about supporting my team to progress and shine in their roles, continually developing, learning new skills and thinking outside the box.


Outside of work, you’ll find me up to lots of other things such as playing music, reading, travelling or writing!


Frequently Asked Questions about Sycamores

What types of Care is Sycamores registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sycamores provide?

Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Sycamores have?

There are 36 Single Rooms.

What are the Facilities & Services at Sycamores?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sycamores to the centre of Leamington Spa?

0.6 mile(s) as the crow flies, distance by road may be significantly further.