Visitors are welcome at any time. WCS Care also provides access to a relatives' gateway, giving loved ones access to care and activity notes from anywhere with an internet connect (with relevant consents in place).
The home has two car parks - one for short stays at the front door and one to the side of the building.
Woodside Care Village has a Review Score of 9.7 (9.695) out of 10, based on 17 reviews in the last 2 years. Over all time Woodside Care Village has 26 reviews.
Review from John U (Son of Resident) published on 22 June 2021
Submitted via Website •
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Reply from Samantha Stuart, General Manager at Woodside Care Village
Thank you so much for taking the time to leave a review for us - we really appreciate your kind words which I've shared with the rest of the team. Very best wishes.
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Review from B N (Friend of Resident) published on 18 May 2021
Submitted via Postal Card •
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Reply from Samantha Stuart, General Manager at Woodside Care Village
Thank you for your review. Moving into a care home is a big change and we know that it can take some time for residents to settle and family and friends to also adjust to this big change. We appreciate your kind words and understanding of the process of adjustment. I've passed your comments on to the rest of the team who I know, will appreciate your feedback. Kind regards.
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Review from V A (Relative of Resident) published on 7 April 2020
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Review from Margaret A (Wife of Resident) published on 20 March 2020
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Review from G B (Son of Resident) published on 19 March 2020
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Review from G G (Relative of Resident) published on 13 March 2020
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The Review Score of 9.7 (9.695) out of 10 for Woodside Care Village is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.695 for Woodside Care Village is calculated as follows: ( (148 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 200 Ratings = 4.695
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Woodside Care Village is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 24 Mar 2025
Please contact the care home to find out about our vacant bedrooms.
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Job Title: General Manager
Joined: 2005
I'm the General Manager for Woodside Care Village and have been working at the home since 2019 and at WCS since 2005.
I'm a carer at heart. My mission is to grow and nurture carers and treat them with kindness to create a special community where people want to come and live and our staff want to stay - in a care home that offers hope.