Ashfields Care Home

34 Mansfield Road, Heanor DE75 7AQ
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9.9 125 Reviews
  • Ashfields Care Home, Heanor
Ashfields Care Home is a quarter of a mile from Heanor town centre.

Many rooms open to a series of courtyards, gardens and pretty landscaped paths which provide secure and sheltered outside space for your enjoyment.

Ashfields is a highly regarded luxury environment for people with either nursing, physical Disability, End of Life or Personal Care Needs. Ashfields also a Dementia unit.

Nursing care is provided including to people with physical disability, long-term or life-limiting conditions and personal (residential) care is provided to older people on a long-term, convalescent and short stay basis.

The 24-hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in this area of care.

At Ashfields, residents are free to eat your meals in dining rooms or in your own room.

Ashfields are happy to provide meals for visitors as well. Fresh home-cooked food is nutritionally balanced and they cater for special requirements such as vegetarian or soft foods.

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Care Provided by Ashfields Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 76 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Ashfield Care Ltd
  • Person in charge
  • Josephine Greveson (Home Manager)
  • Admission Criteria
    • Also accept Local Authority funded residents with a third party top up and Continuing Care fully funded residents.
    • Ages 45+
  • Room Information
    • Single Rooms (76)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (25)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Ashfields Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,270 – £1,270
    • Self-Funded Residential Dementia Care £1,300 – £1,300
    • Self-Funded Nursing Care £1,350 – £1,568
    • Self-Funded Nursing Dementia Care £1,450 – £1,669
  • (these prices are only a guideline, please contact Ashfields Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open house visiting policy and ask all visitors to sign the visitor's book on arrival and departure.


  • Parking

  • Two car parks


Ashfields Care Home Reviews (125)

Total of 125, showing 121-125
9.9

Ashfields Care Home has a Review Score of 9.9 (9.914) out of 10, based on 37 reviews in the last 2 years. Over all time Ashfields Care Home has 125 reviews.

Overall Experience

  • 114
  • 10
  • 0
  • 1
  • 0

Date Published

125
3
25
37
88

Review from Ruth C (Daughter-in-law of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-law was bed bound. He could hardly talk due to throat cancer in the 90's, he had a brain tumour which was growing rapidly but inoperable and also prostate cancer. He was checked on every two hours, he was assisted with meals and drinks and he loved coca cola!
The home was a lovely place,
they were very welcoming to us, always had a smile, very kind to me, offering drinks and sandwiches. Towards the end of his life, they had someone in the room with him until we got there. He has been in several homes but this was the best by a mile.

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Review from Trevor (Husband of Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashfields is excellent. I couldn't find a better place for my wife, The staff look after her very well and they look after me when I visit. I have a cup of tea as soon as I arrive. My wife received high quality care and is very happy. If my wife is having a bad night the carers sit with her and comfort
her. When I was ill for 3 months, the home arranged for my wife to ring me on a regular basis.

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Review from Pam B (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has received very good care and the staff have been very helpful attentive and welcoming. The only criticisms I would wish to declare is that on one particular Sunday the care home was very understaffed and Ashfields Care Home mother had buzzed several times for toileting. This also happened
a couple of times in the week and although my mother should be non weight bearing on her plastered ankle, she made an attempt to go to the toilet herself, unable to wait any longer.

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Review from E C (Daughter of Resident) published on 8 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

You have helped my mum so much in these last few moments of her life. The house is beautiful, the staff attentive. They made us feel welcome to spend as much time with mum as we needed, even during the night.

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Review from Patricia P (Daughter of Resident) published on 23 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has moved into Ashfields she has been well taken care of and her health has improved greatly. The staff are excellent and really friendly, they always take time to chat and listen to mum when she is in need of company or help. The meals are good and the residents can go to the dining room
or have it served in their rooms if they prefer. The activities co-ordinator is really excellent, and organises plenty of games and activities to stimulate their interest. I would recommend Ashfields to anyone for care for any member of the family.

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Current Review Score: 9.9 (9.914)

Overview of Review Score

The Review Score of 9.9 (9.914) out of 10 for Ashfields Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.914 for Ashfields Care Home is calculated as follows: ( (413 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 440 Ratings = 4.914

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashfields Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 76 registered maximum number of service users is 15.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (4)

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Josie Greveson

Job Title: Home Manager

Joined: 2016

Josie has a long history in the Care Industry spanning back over 30 years


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Barbara Jones

Job Title: Administrator

Joined: 2007

Before working at Ashfields Care Home Barbara worked 11 years at Vic Hallams as a Secretary and 18 years at Alida Packages also as a Secretary. Barbara has worked for Ashfields Care Home for 12 years. She runs the Administration Department very successfully. Barbara has a very important role at Ashfields as she works alongside Management, Residents/Residents Families and Staff very closely.


Barbara's qualifications


NVQ Level 3 - Business Administration


Terri

Terri Smith

Job Title: Training Manager

Joined: 2011

Terri has worked at Ashfields Care Home for 11 Years.
Terri undertakes various tasks within the admin team, her main responsibility is to ensure staff training is at a high standard.
Terri is always willing to help.


Tracy

Tracy Nash

Job Title: Hospitality Manager

Joined: 2006

Tracy has worked at Ashfields for 16 years now, she started in the laundry, then cleaning and progressed on to Head of Housekeeping. Tracy now fulfills a very rewarding role as Hospitality Manager, a role which she greatly enjoys and for which she has a natural aptitude for.