Ashlee Residential Home

89 Nottingham Road, Long Eaton, Nottingham NG10 2BU
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17 Reviews
  • Ashlee Residential Home, Nottingham
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Care Provided by Ashlee Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Thompson (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ashlee Residential Home

  • Fees are based on the needs of the residents.

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is parking onsite


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Ashlee Residential Home Reviews (17)

Over all time Ashlee Residential Home has 17 reviews.

Overall Experience

  • 11
  • 5
  • 0
  • 1
  • 0

Date Published

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17

Review from Dorothy C (Friend of Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The place is badly run down and for the money, the residents are charged each month, it is in a very poor state.
I personally am very disgusted in the place, but my friend who is in there isn't bothered by it.
The staff are nice, there are one or two who could do with more training on how to talk
to the residents, and how to deal with residents when visitors arrive.
It isn't the staff's fault how badly run down the place is.
The residents could do with more to stimulate their minds, half the time, there is only the telly, not much music.
I did notice that one day, I myself, put on a CD an old wartime CD, and a lot of the residents were singing to it.
They need more to stimulate them.

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Review from Andrew L (Son of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and helpful. Will always answer questions. The uneven surface near the front door needs levelling so I can get my mother to the care safely.

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Review from V C (Partner of Resident) published on 29 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is very friendly and always pleasant to visit.

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Review from Andrew D (Grandson of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find Ashlee Residential Home a very nice, clean and organised environment. The staff are always very attentive and take very considerate care of my grandmother. The home has a genuine warmth to it compared to other larger homes I have visited.

Reply from Rachna Gupta, Director at Ashlee Residential Home

Thank you for your kind comments. We assure you of our best services at all times.


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Review from D B (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ashlee since Feb 2019. She has settled in very well and seems happy in herself. The staff are very helpful from the manager to the carers. My mum is well fed and looked after. The staff always let us know of any concerns and how they deal with it.

Reply from Rachna Gupta, Director at Ashlee Residential Home

Thank you for your comments. We strive to provide the highest care & comfort to our residents.


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Review from Peter L (Resident) published on 12 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been at this home since November 2017 and found that it is clean and run very well. I will be staying here for the foreseeable future.

Reply from Rachna Gupta, Director at Ashlee Residential Home

Thank you Peter for your review. I am happy that we are looking after you very well. That's what we strive to do every day.


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Review from Graham C (Power of Attorney of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care and attention given to the residents at Ashlee is great. The team are professional, kind, considerate and always on hand to assist the residents whatever the need. I visit the premises at least every other day and having spoken to several residents whilst there, during the conversations I have
with them, all I hear is good positive things said about the staff and the way they (the residents) are looked after.
The building itself is in need of an update/makeover to bring it up to today's standards, though, safety wise it's fine, it just needs updating. I have asked the management about this and they tell me that it is happening and once the plans are agreed work will commence.
The residents and staff are a cheerful bunch and everyone is well looked after and happy.
The resident I visit has no complaints at all and is being looked after very well in regards to his health and wellbeing.

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Review from Caroline R (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the staff very welcoming and caring towards residents and visitors alike. It's a small home so everyone seems to get along well. The staff are very understanding to the resident's needs and provide good care. They also contact me if there's anything of concern, forward planning or day to
day needs of my father.

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Review from Susan M (Daughter-in-law of Resident) published on 4 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for over 7 years and at 98, still does really well with the help of the staff here. She always has good things to say about the home when we visit her and is looking really well and healthy at the moment. Thanks.

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Review from Angela J (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum has been at Ashlee Residential Home, she has settled down well and seems very happy in her new environment. Although she has been unwell she has come through with the constant support and care from all the wonderful staff and we would like to say a big thank you for all the staff's hard work
and commitment.

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Review from Dave A (Son-in-law of Resident) published on 7 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was living at Ashlee and recently passed away peacefully and we cannot thank the staff enough for the love, care and support they showed not only to our mum but to us as a family. Special thank you's all around for all the laughs and support during her stay with you.

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Review from P E (Wife of Resident) published on 25 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my husband's care has been good while here, even though he can be challenging at times.

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Review from Lee M (Nephew of Resident) published on 23 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first, I was apprehensive about my aunt going into a care home, but after visiting her, I find all my fears were groundless. Ashlee is a clean, warm and lovely place and the staff are friendly and professional. I was made to feel at home during my visit and I can't praise the staff and management
highly enough for the quality of life my aunt has at Ashlee.

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Review from Sophie M (Niece of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was marvellous very homely and everyone was made to feel welcome. Staff were always very attentive and caring.

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Review from Sarah (Daughter of Resident) published on 10 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided was always at a very high standard, all staff and management always greeted us with smiley happy faces. The manager was very friendly and any concerns we had she was always willing and able to answer our questions, reassure us. We were more than happy and confident in the care team.

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Review from Linda D (Niece of Resident) published on 8 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed here for short term care. The home is a lovely place and the staff go above and beyond to help all.

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Review from Jane (Daughter of Resident) published on 18 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mothers seems happy and relaxed since being here. Mother loves the staff and like family.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 Dec 2020

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Ashlee Residential Home

What types of Care is Ashlee Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashlee Residential Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ashlee Residential Home have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashlee Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Ashlee Residential Home to the centre of Nottingham?

5.7 mile(s) as the crow flies, distance by road may be significantly further.