Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston DE7 6HQ
Submit a Review
9.6 54 Reviews
  • Bramble Lodge Residential & Dementia Care Home, Ilkeston
Celebrating 23 years of operation, Bramble Lodge is a charming home situated in scenic surroundings, but with convenient transport routes, which is dedicated to the highest quality of residential and dementia care.

Bramble Lodge holds the following major awards:

Derbyshire Country Council - ‘Derbyshire Premium Award’ awarded in 2016 in recognition of the performance and delivery of Dementia Care to achieve the 15 Dementia Care Standards.

Derbyshire County Council - ‘Derbyshire Dignity Award’ in 2019 in recognition of work to promote dignity and respect.

Passionate about maintaining a residence that is ideal for the practice of modern care, Bramble Lodge now has three purpose-built extensions that offer en-suite bedrooms, while residents also have access to four comfortable lounges, spacious open areas, patios and gardens.

A spacious activities room allows residents to support a versatile lifestyle and personal interests, while the home also has its own hairdressing salon, nail bar, reminiscence lounge, activity area, sensory area and library.

Day care packages are available, as well as a dedicated respite care, with the home looking to make a positive difference to community life in as many ways as possible.

The home operates a Public Service Vehicle licensed minibus for day care transportation and trips out. Drivers are fully trained and qualified to transport staff and residents in comfort and safety.

All staff are trained to the highest standards, whatever their role. This enables them to deliver high standards of care with understanding and dignity.

Words and reviews cannot adequately show the warmth of the atmosphere at Bramble Lodge. Staff welcome you to pay a visit to experience this for yourself.

Show Bramble Lodge Residential & Dementia Care Home on the Map

Care Provided by Bramble Lodge Residential & Dementia Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 65 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Jacqueline Hamilton (Operations Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is at any time


  • Parking

  • Plenty of on site parking available


Bramble Lodge Residential & Dementia Care Home Reviews (54)

Total of 54, showing 1-20
9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.621) out of 10, based on 19 reviews in the last 2 years. Over all time Bramble Lodge Residential & Dementia Care Home has 54 reviews.

Overall Experience

  • 38
  • 15
  • 1
  • 0
  • 0

Date Published

54
13
15
19
35

Review from Melanie W (Granddaughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always attentive to my nana's needs. Even though her Alzheimer's is progressing, she always seems happy. It gives me peace of mind to see she is well looked after. The manager is very passionate about Bramble Lodge Residential & Dementia Care Home and the new refurbishments look amazing. Thank
you for taking care of my nana.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for taking the time to review Bramble Lodge. We appreciate your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary W (Wife of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dedicated team, always warm and caring of residents and spouses.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sarah T (Relative of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a calm, clean, caring home! We were made to feel so welcome from the first visit. You can feel the love in this home.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your feedback and hope you enjoy your visits to our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bramble Lodge is a lovely, warm and bright care home with friendly staff who we have got to know since Dad has been there and we engage in light, humorous conversations with them. When we visit Dad he is always well-shaven, clean and his room is always kept clean and tidy. There is always plenty of
activity for those residents that are able to take part and they have the freedom to stay in their own rooms if they wish. Overall, Bramble Lodge is a warm, bright and safe environment for the residents.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your review of our home. We truly appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really pleased with the care that my mum is receiving at Bramble Lodge. The staff are kind, caring and very professional in their approach to looking after Mum. We don't live close to Bramble Lodge but communication and keeping us up to date has been excellent. When we visit we always feel very
welcome. Cleanliness is always good and Mum enjoys the food. Mum is very happy and well looked after at Bramble Lodge.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We appreciate your positive feedback. Communication is key to delivering quality care and we are pleased that the level of communication you receive is excellent. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Daughter of Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has lived at Bramble Lodge Residential & Dementia Care Home for two years now. During that time, she has had loving and supportive care from all the staff. She is safe and happy. As a family, we are grateful for all that is done for her.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. Your feedback is truly appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G H (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very well cared for, is comfortable and safe. I can't thank the staff enough for taking such excellent care of Mum, they are, in my opinion, angels. Thank you all so much.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your kind review. We truly appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bramble Lodge Residential & Dementia Care Home has cared for my mother, who suffers from dementia and Alzheimer's, and their staff have been excellent. We could not have asked for anything better as she can be quite challenging due to her illnesses.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for taking the time to leave us such a kind review. We are pleased that you are happy with the level of care we provide to your mother and it is our pleasure to support and care for your mother.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B E (Husband of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good. Staff are very pleasant. Cleanliness is very good. Food is very good. Overall, very good.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for leaving us a positive review. We appreciate your kind comments.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Toni K (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care my mum is getting at Bramble Lodge Residential & Dementia Care Home. We have no concerns.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for submitting such a lovely review of our home. We appreciate your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracey P (Daughter of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home for one year now. A few rocky issues at the beginning due to Mum's nature and the guilt I felt Mum being in a care home with other Alzheimer's residents. This was resolved by the superb support and amazing management carried down to staff level, the carers are compassionate,
friendly, always happy and friendly. Mum is now very happy, there is a lot of light and space and activities going on. Mum is well looked after and safe. I feel I visit Mum in her own home now, I couldn't be happier about where Mum is living.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you so much for leaving such a warming review. We appreciate your feedback and we are really pleased you are happy with mums care. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen H (Wife of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was left unattended in a bathroom which resulted in a fall. The home admitted it was negligence.

Reply from Daniel Scott-Elder, Operations Director at Bramble Lodge Residential & Dementia Care Home

Thank you for your review. I have followed this up with our home manager who has confirmed you were happy with how responsive the manager was in relation to this incident and you felt satisfied with actions taken.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D T (Son of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Bramble Lodge management and staff work hard and genuinely care for their residents. They offer a secure and warm environment with a range of activities suitable for elderly people. They are often required to deal with challenging circumstances surrounding residents physical and mental health.
However
some of the basic needs of residents are sometimes neglected and standards of basic care are falling short of reasonable expectations. Getting concerns tackled effectively can sometimes be difficult to achieve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E A (Wife of Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything in the home is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Husband of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and well-presented. The managers are always available if help is asked for by the family. The carers are always polite and helpful to both residents and family.

Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home

Dear Reviewer, thank you for your lovely feedback. The team at Bramble Lodge Care Home aim to make every day matter for all our residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so apprehensive when my mum could no longer look after herself and had to go into care. The minute I walked into Bramble Lodge Residential & Dementia Care Home to see her I was so happy that she was settled, clean and I could tell she was being looked after. Bramble Lodge has a daily menu up for
all to see. An excellent activity room. A beautiful, well-kept garden where a resident helps to keep it so. All the staff are amazing, the rooms are kept clean and warm and very well appointed. I'm so happy with the whole care.

Reply from Jacqueline Hamilton, Operations Manager at Bramble Lodge Residential & Dementia Care Home

Dear Alison,
Thank you for the lovely, warm feedback about the care your mother is receiving at Bramble Lodge.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gail G (Daughter of Resident) published on 6 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Bramble Lodge Residential & Dementia Care Home is set in beautiful gardens. It's light and airy. The management and nursing staff are very friendly and attentive. The care is outstanding. Food is excellent and caters to all diets. Cleanliness is excellent and is kept to a high standard. They have entertainment
for residents and a daily activities plan each month. The bedrooms are on three floors and most have wetrooms and are very spacious. The sensory room is very nice which also has a fish tank and garden views so it is very relaxing and a quiet area. Overall, the care and support are outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K F (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There is always a good atmosphere in the home. The staff are very friendly and helpful. Mum is very settled and enjoys chatting to the staff. I understand there are refurbishments planned as the furnishings in Mum's room are quite tired but overall, the surroundings are good. Outings were talked about
and it would be good if more of these could be arranged.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Graham Y (Son-in-law of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with the care that Dad is receiving. All of the staff are plentiful and seem to be very caring and nothing is too much trouble. All round excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Luke C (Son of Resident) published on 14 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since the summer of 2022. Staff are caring, trying to include her in activities and ensuring she's eating/drinking properly.
Whenever we've had any questions or concerns, these have been dealt with effectively. Staff have supported us in navigating the health/care system
to get necessary assessments for Mum's care.
It's so reassuring to know that Mum's safe and being looked after by people that genuinely seem to care about her. Thank you!

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your lovely review and praise for our dedicated staffing team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Bramble Lodge Residential & Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Bramble Lodge Residential & Dementia Care Home is calculated as follows: ( (149 Excellents x 5) + (72 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 227 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramble Lodge Residential & Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Bramble Lodge Residential & Dementia Care Home

What types of Care is Bramble Lodge Residential & Dementia Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bramble Lodge Residential & Dementia Care Home provide?

Day Care is an additional type of care provided.

How many Rooms does Bramble Lodge Residential & Dementia Care Home have?

There are 59 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Bramble Lodge Residential & Dementia Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bramble Lodge Residential & Dementia Care Home to the centre of Ilkeston?

2.3 mile(s) as the crow flies, distance by road may be significantly further.